Forder Application

Dissertação de Mestrado em Engenharia InformáticaIn Portugal eating out is a part of the lifestyle. People meet in coffee shops and restaurants, creating business opportunities for the owners of the places. In the summer season there are many bars that open their terrace service. Like many business, there are some ‘quiet times’ during the day – moments, when the place doesn’t receive so many clients. This project proposes an idea on how to maintain the efficiency of the outdoor service with possibly lower costs for the company. The application presented in the given project enables clients to make their requests directly from the table using a cellphone. In the next step the employee receives a notification with the request and he can prepare and deliver the order. Combining Proximity Communication Technologies and a web and mobile application, the communication between a client and an employee may turn out to be fast and comfortable. This solution can have an impact on the number of employees during a calmer time. It is also expected that the client will be able to receive his order in the faster way, through the implemented innovation

Using a ‘wellbeing’ cost-effectiveness approach to improve resource allocation in social care

The promotion of wellbeing is the newly-stated guiding principle for the long-term care (social care) system in England. It signals a shift away from a focus on care need ‘deficits’ approach. Such a change in perspective has the potential to substantially alter how public care systems operate. The practical challenges are significant, both in the interpretation of wellbeing goals and in determining how the care system might be configured to achieve them. The main aim of this paper is to contrast a needs-led resource allocation system with one using a maximising wellbeing approach; that is, one based on: measuring the wellbeing consequences of using services and applying the principles of cost-effectiveness and opportunity cost. As a precursor, the paper also describes how a maximising wellbeing approach might be applied in the case of long-term care. We argue that in theory a maximising wellbeing approach with full information will produce greater total wellbeing improvement for the same budget than a needs-based system. In practice, the comparison will depend on: (a) whether we can actually measure wellbeing in a way that is consistent with the policy goals; (b) the availability of cost-effectiveness information; and (c) the decision rules used to implement a maximising wellbeing approach

A new methodology for modelling erosion–corrosion regimes on real surfaces : Gliding down the galvanic series for a range of metal-corrosion systems

Erosion-corrosion of materials in aqueous environments is a complex phenomenon involving a very large number of variables. In such cases, characteristics of the target, particle and the environment affect the degradation mechanism. Predicting material behaviour may sometimes be a "black art" due to the parameter size which is involved in such processes. In studies of erosion-corrosion, there have been significant advances in the modelling of such processes in recent years. Various methodologies employed include quasi-static modelling, using CFD modelling and erosion-corrosion mapping. In such cases, the output of the various models can differ significantly. In this work, a methodology combining CFD modelling and erosion-corrosion mapping has been developed to model erosion-corrosion behaviour of pure metals, which variously passivate and dissolve under a range of simulated conditions. This provides a means of mapping the component undergoing erosion-corrosion and thus is a step change on previous modelling work in this area as it enables superimposition of the erosion-corrosion map on real surfaces. The relative advantages and limitations of this approach are discussed in this paper

Measuring quality in social care services: theory and practice

Measuring and assessing service quality in the social care sector presents distinct challenges. The 'experience' good properties of social care, for instance, and the large influence played by subjective judgements about the quality of personal relationships between carer and user and of process-related service characteristics make it difficult to develop indicators of service quality, including those of service impact on final outcomes. Using some of the key features of the 'Production of Welfare' approach, the paper discusses recent developments in the UK of the theoretical and practical frameworks used for assessing quality in social care and for understanding the final impact of services on the wellbeing of their recipients. Key current and future challenges to the development of such frameworks include difficulties in disentangling the impact of social care services on final outcomes from the often dominating effects of other, non-service related factors, and the generalization of consumer-directed care models and of the 'personalization' of care services. These challenges are discussed in the context of the different possible applications of quality indicators, including their role as supporting the service commissioning process and their use for assessing the performance of service providers

Independent Central Banks: Some theoretical and empirical problems?

In little more than twenty years, it has become widely accepted that the optimal design of monetary policy should include provision for a central bank that is independent of government influence. This is a remarkably short period of time for any idea in economics to become so widely-accepted. But there are problems. In this paper we show that there are many confusions and even some contradictions associated with central bank independence. To begin with, it is not entirely clear what it is exactly that central banks need to be independent of. Furthermore, there is confusion over the mechanisms whereby independence is supposed to deliver its benefits. The literature which is commonly said to provide the rationale for independence is often misunderstood and the evidence that independence does in fact enhance policy outcomes is extremely weak.independent central banks

Monetary Policy Regimes: a fragile consensus

The last fifteen years have seen the emergence of widespread consensus that optimum monetary policy is designed on the basis of three pillars: a short-term official rate of interest as the sole policy instrument and the placing of that instrument in the hands of a central bank which is (a) independent of government and (b) transparent in its decision-making. We take a critical look at each of these. In the first case, we focus attention on the failure of mainstream economics to recognise the choice of instrument and the implications of its adoption. In the case of independence we argue that he theoretical case for independence has been misunderstood and that it is not an essential requirement for successful policy. We also show that ‘independence’ is not best measured against a checklist of statutory characteristics. As regards ‘transparency’ our argument is slightly different, though we come to a similar conclusion. Unlike independence, ‘transparency’ does address a real problem for central banks. However, the evidence suggests that transparency is not the only, or even the best, solution. A variety of evidence tells us that agents can understand and anticipate the actions of the most secretive institutions.Monetary policy; central banks; independence; transparency

The third sector and social care for older people in England: towards an explanation of its contrasting contributions in residential care, domiciliary care and day care

This paper reviews the historical and recent development of the third sector in social care services for older people, and uses this as a springboard to develop a typology to capture in stylised form the diversity of providers within the sector. After reviewing a range of evidence concerning the nature of the third sector’s relative contribution, three propositions are developed to explain why this balance varies so significantly between residential care, domiciliary care and day care. First, differences in the character of the regulatory regime, reflecting both the historical legacy of market development and different attributes of the services and their users; second, the nature of the demand for, and supply of, volunteers; and third, variations in the internal composition of the third sector. The last proposition underscores the importance of attending to internal variety within the third sector in understanding its contribution to the broader mixed economy of care

Dutch translation and cross-cultural validation of the Adult Social Care Outcomes Toolkit (ASCOT)

Background: The Adult Social Care Outcomes Toolkit was developed to measure outcomes of social care in England. In this study, we translated the four level self-completion version (SCT-4) of the ASCOT for use in the Netherlands and performed a cross-cultural validation. Methods: The ASCOT SCT-4 was translated into Dutch following international guidelines, including two forward and back translations. The resulting version was pilot tested among frail older adults using think-aloud interviews. Furthermore, using a subsample of the Dutch ACT-study, we investigated test-retest reliability and construct validity and compared response distributions with data from a comparable English study. Results: The pilot tests showed that translated items were in general understood as intended, that most items were reliable, and that the response distributions of the Dutch translation and associations with other measures were comparable to the original English version. Based on the results of the pilot tests, some small modifications and a revision of the Dignity items were proposed for the final translation, which were approved by the ASCOT development team. The complete original English version and the final Dutch translation can be obtained after registration on the ASCOT website (http://www.pssru.ac.uk/ascot). Conclusions: This study provides preliminary evidence that the Dutch translation of the ASCOT is valid, reliable and comparable to the original English version. We recommend further research to confirm the validity of the modified Dutch ASCOT translation