Yazılım Süreç Geliştirme Modellerinin KOBİ’lerde Kabulü için Model Geliştirilmesi: Ön Bulgular

The software industry is playing a significant role in development of economies all over the world. It is mainly made up of small and medium software enterprises (SMEs). These companies aim to benefit from Software Process Improvements (SPI) to increase product quality and productivity in a competitive environment. Several SPI models and frameworks have been developed to improve software quality in SMEs. As SPI require organizational change and adaptation to new tools, techniques and work practices; organizations have to handle with several challenges emerged from the change. In this study, we present the factors that influence the success and adoption of the SPI models and/or standards used in SMEs. We also present the preliminary findings of the SPI acceptance model that we developed based on an established behavioral theory for SMEs. A pilot survey study was conducted to analyze the model with 20 participants who work in a CMMI Level 3 company.Yazılım endüstrisi tüm dünya ekonomilerinin gelişiminde önemli bir rol oynamaktadır. Bu firmaların çoğunluğu küçük ve orta ölçekli şirketlerden (KOBİ) oluşmaktadır. Bu şirketler, rekabetçi bir ortamda ürün kalitesini ve verimliliğini artırmak için Yazılım Süreç İyileştirmelerinden (YSİ) faydalanmayı amaçlamaktadır. YSİ uygulamaları beraberinde kurumsal değişim ve yeni araçlara, tekniklere ve iş uygulamalarına adapte olmayı gerektirdiğinden; kurumlar değişimden kaynaklanan çeşitli zorluklarla başa çıkmak zorundadır. Bu çalışmada, KOBİ’lerde kullanılan YSİ model ve / veya standartlarının başarısını ve benimsenmesini etkileyen faktörler sunulmaktadır. Ayrıca, KOBİ’ler için Davranışsal Teoriye dayanarak geliştirdiğimiz YSİ kabul modelinin ön bulguları sunulmaktadır. CMMI Seviye 3 firmasında çalışan 20 katılımcı ile modeli analiz etmek için pilot bir anket çalışması yapılmıştır

Analysis of Software Process Improvement Activities in SMEs: A Systematic Literature Review

This Software industry is a very significant cog in today’s economic landscape. The majority of these organizations mainly comprise small and medium enterprises (SMEs). These enterprises aim to benefit from Software Process Improvement (SPI) activities in producing high-quality products and services in competitive business environments. For this purpose, SPI models have been developed for specific SME characteristics. In this study, we performed a systematic literature review to analyze the characteristics of these SPI models, the challenges of performing SPI activities in SMEs, and the critical success factors for SPI activities. In this context, 61 articles published from 2007 to 2020 were examined, as a result, 28 SPI models used in SMEs were found out. In addition, ten different situations that make SPI implementations challenging in SMEs and seven factors that affect the success of SPI studies in SMEs were reported

E-devlet uygulamalarındakullanıcı odaklı tasarım yaklaşımı.

Public services have been provided in an electronic format to reduce time and cost and to improve service quality. In this context, significant investments have been made since 2003 in Turkey and many government agencies started to provide services via the Internet. Government agencies need to learn the effectiveness of the offered services and the benefits of these services to citizens. The purposes of this thesis are to evaluate e-government websites in a comprehensive manner and to identify website design related problems. Especially, the study focuses on user-centered design of the e-government application. For this purpose, 33 e-government websites are evaluated, and an interview was conducted with eight government agencies websites’ designers. As a result of these studies, the problems encountered while using government electronic services are identified. Also, causes of these problems are found out. The study aims to provide a guideline in order to design user-centered e-government applications.M.S. - Master of Scienc