Universality in movie rating distributions

In this paper histograms of user ratings for movies (1,...,10) are analysed. The evolving stabilised shapes of histograms follow the rule that all are either double- or triple-peaked. Moreover, at most one peak can be on the central bins 2,...,9 and the distribution in these bins looks smooth `Gaussian-like' while changes at the extremes (1 and 10) often look abrupt. It is shown that this is well approximated under the assumption that histograms are confined and discretised probability density functions of L\'evy skew alpha-stable distributions. These distributions are the only stable distributions which could emerge due to a generalized central limit theorem from averaging of various independent random avriables as which one can see the initial opinions of users. Averaging is also an appropriate assumption about the social process which underlies the process of continuous opinion formation. Surprisingly, not the normal distribution achieves the best fit over histograms obseved on the web, but distributions with fat tails which decay as power-laws with exponent -(1+alpha) (alpha=4/3). The scale and skewness parameters of the Levy skew alpha-stable distributions seem to depend on the deviation from an average movie (with mean about 7.6). The histogram of such an average movie has no skewness and is the most narrow one. If a movie deviates from average the distribution gets broader and skew. The skewness pronounces the deviation. This is used to construct a one parameter fit which gives some evidence of universality in processes of continuous opinion dynamics about taste.Comment: 8 pages, 5 figures, accepted for publicatio

Notorious places: image, reputation, stigma: the role of newspapers in area reputations for social housing estates

This paper reviews work in several disciplines to distinguish between image, reputation and stigma. It also shows that there has been little research on the process by which area reputations are established and sustained through transmission processes. This paper reports on research into the portrayal of two social housing estates in the printed media over an extended period of time (14 years). It was found that negative and mixed coverage of the estates dominated, with the amount of positive coverage being very small. By examining the way in which dominant themes were used by newspapers in respect of each estate, questions are raised about the mode of operation of the press and the communities' collective right to challenge this. By identifying the way regeneration stories are covered and the nature of the content of positive stories, lessons are drawn for programmes of area transformation. The need for social regeneration activities is identified as an important ingredient for changing deprived-area reputations

The Digitization of Word-of-mouth: Promise and Challenges of Online Feedback Mechanisms

Online feedback mechanisms harness the bi-directional communication capabilities of the Internet in order to engineer large-scale word-of-mouth networks. Best known so far as a technology for building trust and fostering cooperation in online marketplaces, such as eBay, these mechanisms are poised to have a much wider impact on organizations. Their growing popularity has potentially important implications for a wide range of management activities, such as brand building, customer acquisition and retention, product development, and quality assurance. This paper surveys our progress in understanding the new possibilities and challenges that these mechanisms represent. It discusses some important dimensions in which Internet-based feedback mechanisms differ from traditional word-of-mouth networks and surveys the most important issues related to their design, evaluation, and use. It provides an overview of relevant work in game theory and economics on the topic of reputation. It discusses how this body of work is being extended and combined with insights from computer science, management science, sociology, and psychology in order to take into consideration the special properties of online environments. Finally, it identifies opportunities that this new area presents for OR/MS resea

Social media usage among wine tourism DMOs

Social media is an important tool for tourism destination promotion. The usage and the contents published on these platforms have an important role in visitors’ decision-making process. Information and communication technologies are changing DMOs’ markets and communication paradigm, since they allow the interaction between these organizations, visitors, and stakeholders. Therefore, social media are increasing their relevance on DMOs’ marketing strategies. This purpose of this study is to analyze comparatively social media platforms’ usage by six wine tourism DMOs. The results were provided by the analysis of secondary data available on these platforms and DMOs posts on the four most popular social media platforms to tourism industry: Facebook, Instagram, Twitter, and YouTube. Results indicate that DMOs use their official accounts on these platforms on different ways. This study also reveals that Facebook is more interactive than other platforms, and YouTube achieves less engagement levels.info:eu-repo/semantics/publishedVersio

The Online Shadow of Offline Signals: Which Sellers Get Contacted in Online B2B Marketplaces?

This article extends the understanding of what impels buyers to contact particular sellers in online business-to-business (B2B) marketplaces, which are typically characterized by sparse social structures and concomitant limitations in observing social cues. Integrating an institutional perspective with signaling theory, our core argument is that offline seller characteristics that are visible online—in particular, geographic location and legal status—convey credible signals of seller behavior because they provide buyers with information on sellers’ local institutional quality and the institutionally-induced obligations and controls acting on sellers. Using unique data from a large Italian online B2B marketplace between the fourth quarter of 1999 and July 2001, we find that both sellers’ local institutional quality and their legal statuses affect a buyer’s likelihood of contacting a seller. Moreover, consistent with the idea that a buyer’s own local institutional quality generates a relevant reference point against which sellers are evaluated, we find that a buyer is progressively more likely to contact sellers the higher their local institutional quality relative to the buyer. Jointly, our findings imply that in online B2B marketplaces, signals conveyed by sellers’ geographic locations and legal statuses may constitute substantive sources of competitive heterogeneity and market segmentation