Sleeping with the enemy? : strategic transformations in business - NGO relationships through stakeholder dialogue

Campaigning activities of non-governmental organisations (NGOs) have increased public awareness and concern regarding the alleged unethical and environmentally damaging practices of many major multinational companies. Companies have responded by developing corporate social responsibility strategies to demonstrate their commitment to both the societies within which they function and to the protection of the natural environment. This has often involved a move towards greater transparency in company practice and a desire to engage with stakeholders, often including many of the campaign organisations that have been at the forefront of the criticisms of their activity. This article examines the ways in which stakeholder dialogue has impacted upon the relationships between NGOs and businesses. In doing so, it contributes to the call for more ‘stakeholder-focused’ research in this field (Frooman in Acad Manag Rev 24(2): 191–205, 1999; Steurer in Bus Strategy Environ 15: 15–69 2006). By adopting a stakeholder lens, and focusing more heavily upon the impact on one particular stakeholder community (NGOs) and looking in depth at one form of engagement (stakeholder dialogue), this article examines how experiences of dialogue are strategically transforming interactions between businesses and NGOs. It shows how experiences of stakeholder dialogue have led to transformations in the drivers for engagement, transformations in the processes of engagement and transformations in the terms of engagement. Examining these areas of transformation, the article argues, reveals the interactions at play in framing and shaping the evolving relationships between business and its stakeholders

Bridging the gaps in employee colunteering: Why the third sector doesn't always win

Employee Volunteering (EV) schemes represent a cornerstone of many company Corporate Social Responsibility (CSR) strategies, being identified as a classic “win-win” situation in which businesses contribute significant resources into local communities while gaining a more skilled and engaged workforce and increased reputational benefits. This article questions the “win-win” scenario of EV arguing that existing research has focused predominantly upon the business–employee dimension while largely ignoring the role of third sector organizations engaging in these relationships. By focusing more directly on third sector experiences, the article identifies four “gaps” which place considerable constraints on the reach and impact of EV. It demonstrates the importance of not simply presuming a “win” for the third sector and the added value that can be gained from redirecting EV research toward the “business/nonprofit interface”

Analytical modeling of micelle growth. 2. Molecular thermodynamics of mixed aggregates and scission energy in wormlike micelles

Hypotheses: Quantitative molecular-thermodynamic theory of the growth of giant wormlike micelles in mixed nonionic surfactant solutions can be developed on the basis of a generalized model, which includes the classical phase separation and mass action models as special cases. The generalized model describes spherocylindrical micelles, which are simultaneously multicomponent and polydisperse in size. Theory: The model is based on explicit analytical expressions for the four components of the free energy of mixed nonionic micelles: interfacial-tension, headgroup-steric, chain-conformation components and free energy of mixing. The radii of the cylindrical part and the spherical endcaps, as well as the chemical composition of the endcaps, are determined by minimization of the free energy. Findings: In the case of multicomponent micelles, an additional term appears in the expression for the micelle growth parameter (scission free energy), which takes into account the fact that the micelle endcaps and cylindrical part have different compositions. The model accurately predicts the mean mass aggregation number of wormlike micelles in mixed nonionic surfactant solutions without using any adjustable parameters. The endcaps are enriched in the surfactant with smaller packing parameter that is better accommodated in regions of higher mean surface curvature. The model can be further extended to mixed solutions of nonionic, ionic and zwitterionic surfactants used in personal-care and house-hold detergency

'I'm not Doing It for the Company' -Examining Employee Volunteering Through Employees' Eyes

This article contributes to research on Employee Volunteering (EV) by focusing on the experiences of individuals in order to address the current over-emphasis upon collective organisational outcomes. Drawing on qualitative research with employees and Corporate Social Responsibility managers across seven companies, it demonstrates why employees' experiences are central to understanding the complex mechanisms that link EV with organisational outcomes. The article reveals how both positive and negative organisational outcomes are influenced by the complex relationship between personal motivations and employees' volunteering experiences-within their organisation and within their community-combined with their broader reflexive interpretation of their employing organisation and its values

Can ‘distant water … quench the instant thirst’? The renegotiation of familial support in rural China in the face of extensive out migration

This article addresses debates on modernisation, ageing and intergenerational support in developing/emerging economies. By examining the impact of rural to urban migration on elder support in Chinese rural families, it examines how support is being renegotiated and the implications this holds for experiences of growing older. It is positioned critically within the Chinese rural families literature, both drawing on research that reveals the continued influence of familial culture (Silverstein 2009; Lin and Yi 2011, 2013; Guo, Chi and Silverstein 2011) while arguing that this research has under-examined the strain this places on rural families, emerging conflicts and the potentially negative implications for gender and ageing. A gendered intergenerational lens is adopted to examine how generations experience and interpret these changes in the form and delivery of intergenerational support. The article focuses on the experiences and lives of the older parents, and older women in particular, to address some of the oversights in existing literature

Ageing and intergenerational care in rural China: a qualitative study of policy development

The large-scale migration of younger workers from rural to urban China since the 1990s has separated many adult children from their ageing parents, thereby challenging traditional patterns of familial support in rural villages. Existing studies on ageing in rural China examining the familial support system show that families remain the main focus of support despite geographical separation. Less work has been done to capture the effects of recent changes in Chinese social policies for rural villages, including state pension provision and medical care, and the interaction between the familial support system and other sectors. Drawing on data from an ethnographic study of a rural village, this article adopts a ‘bottom-up’ approach to examine the implications of Chinese policy development for the provision of different types of old-age support. The findings suggest that current welfare provision in rural China is deeply embedded in a familial ideology with market, state and community sectors, indirectly or directly, relying on the family sector. Rather than being located in a dichotomised debate between familialisation and defamilialisation, this article reveals that villagers’ preferences are situated along a spectrum between familialisation and defamilialisation, shaped by local socio-cultural economic circumstances and different types of old-age support

Older UK sheltered housing tenants’ perceptions of wellbeing and their usage of hospital services

The aim of this study was to examine sheltered housing tenants’ views of health and wellbeing, the strategies they adopted to support their wellbeing and their use of health and social care services through a Health Needs Assessment. Sheltered housing in the UK is a form of service-integrated housing for people, predominantly over 60. The study used a parallel, three-strand mixed method approach to encompass the tenants’ perceptions of health and wellbeing (n=96 participants), analysis of the service’s health and wellbeing database and analysis of emergency and elective hospital admissions (n= 978 tenant data sets for the period January to December 2012). Tenants’ perceptions of wellbeing were seen to reinforce much of the previous work on the subject with strategies required to sustain social, community, physical, economic, environmental, leisure, emotional and spiritual dimensions. Of the tenants’ self-reported chronic conditions, arthritis, heart conditions and breathing problems were identified as their most common health concerns. Hospital admission data indicated that 43% of the tenant population was admitted to hospital (886 admissions) with 53% emergency and 47% elective admissions. The potential cost of emergency as opposed to elective admissions was substantial. The mean length of stay for emergency admissions was 8.2 days (median 3.0 days). While elective hospital admission had a mean length of stay of 1.0 day (median 0.0 days). These results suggest the need for multi-professional health, social care and housing services interventions to facilitate sheltered housing tenants’ aspirations and support their strategies to live well and independently in their own homes. Equally there is a need to increase tenants’ awareness of health conditions and their management; the importance of services which offer facilitation, resources and support and the key role played by prevention and reablement