37 research outputs found

    Additive manufacturing in SMEs: empirical evidences from Italy

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    Research on innovative technological methods in SMEs’ production processes is progressively receiving attention. However, little is known about the emerging phenomenon of Additive Manufacturing (AM), which may represent a significant strategic lever for fostering a company's competitiveness and performance, especially for SMEs. Our aim is to investigate the effects of AM on SMEs’ production process, in order to better understand the relative outcomes of such an innovative technique. We used latent content analysis for empirically analyzing SMEs present in one of the most important Italian gold jewelry districts. Our findings suggest that the AM introduction in a company’s production process effectively results in many positive outcomes, such as process innovation, customer satisfaction, costs, revenues, profits, and competitive advantage. Specifically, there is a positive linkage between AM and a company’s performance. Hence, such an innovative technique may be interpreted as a viable growth strategy for SMEs. Theoretical and managerial implications are discussed

    L’etica imprenditoriale e l’approccio al cambiamento

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    Communicational topics in governance processes of Family Business Succession

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    Purpose of the paper: The work aims to discover most recalled meta-topics that are considered crucial in a successful family trans-generational passage. In particular, we have stressed the perspective of young generations during the transition. Methodology: We did a content analysis on qualitative data gathered through interviews. We have studied the succession histories of four family firms, which were reconstructed thanks to a multi-angle comparison which couples the younger and older generation’s comments. Results: The common patterns that emerged suggest four main components on which heirs focus their attention during a succession, namely: interest in the business, governing the consensus, management of family identity, and personal power. Each topic is a milestone on a young leader’s path to head of the family firm and a focal point on which focus the attention. Limits: Our sample is limited and contains only male-to-male successions. Hence, our results should be careful handled in making generalizations. Practical implications: Keeping in mind which should be areas of interest to gain legitimacy and reassure family members and business stakeholders, offers a solid base to consciously plan a succession process, for young leaders and consultant of family firms. Originality of the study: In relevant literature the communication perspective is underdeveloped although it is mostly importance in the succession process. We have contributed to this branch of studies by offering a set of communication meta-topics that are important to gain legitimacy inside the family business

    Dealing with uncertainty, from overtourism to overcapacity: a decision support model for art cities: the case of UNESCO WHCC of Florence

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    This study analyses tourist flows in the UNESCO World Heritage Historic Centre of Florence before the occurrence of the COVID-19 crisis and examines how the pandemic has impacted the city. We build a system of indicators to measure the carrying capacity of art cities, assessing the risk exposure of these historic settings to overtourism. The model provides a detailed picture of the evolving tourism phenomenon and the economic, social, and environmental implications thereof. The indicators system supports local decision-makers in monitoring tourism flows and evaluating critical policies to preserve the destination heritage. It further examines the sustainable strategy implemented by the Municipality of Florence towards tourism recovery, as cities of art need to protect their cultural heritage and balance the needs of residents and tourists

    Exploring the link between consumers’ engagement and e-word of mouth in social media brand communities: a path analysis

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    Recently, marketing researchers have started to explore the impact of Social Media Brand Communities in digital marketing strategies. However, in spite of this interest, scant attention has been paid to the micro-mechanisms stimulating electronic word of mouth (E-WOM) within social media brand community. In this sense, this exploratory research aims to explore how consumers‟ engagement is related with positive E-WOM

    Social media strategies to protect brand image and corporate reputation in the digital era: a digital investigation of the Eni vs. Report case

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    Over the last decade digital technologies have significantly affected branding strategies and corporate reputation monitoring. Due to the diffusion of digital platforms, stakeholders and consumers have become more engaged in marketing strategies. Specifically, the “consumer decision journey” has represented a new paradigmatic shift in recent marketing literature. The advent of social networking sites has indeed caused an increase of digital touch points, which foster the connection between brand strategists and consumers. Hence, nowadays consumers may directly express their opinions about companies’ practices and products using the Internet. Because of this emerging phenomenon, modern marketing strategies are progressively focusing on preserving corporate reputations in the digital environment. In order to better understand how monitoring corporate reputations and responding to consumers to avoid the rise of negative brand perceptions, this explorative paper analyses the digital response strategy implemented by Eni, the largest Italian oil and gas company. The case explored consists of a digital investigation on Twitter, aimed at investigating how Eni’s digital counterattack strategies affected consumers’ perceptions after accusations moved by Report, a popular Italian journalism TV programme. The conclusions suggest that real-time digital counterattack strategies on social networking sites represent effective strategies to preserve corporate reputations as perceived by customers

    Philosophy theory into Entrepreneurial education Practice: A holistic model

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    In the entrepreneurial education field, the “perfect” program of teaching entrepreneurship has been largely debated. In this paper, provocatively, we used only different philosophical thoughts in order to reconstruct a holistic pedagogical model suitable for entrepreneurial education. The model is based on two famous philosophical dichotomies, respectively the Kantian opposition of freedom versus determinism and the Aristotelian division into praxis and poiesis. These elements, specifically adapted to an entrepreneurial context, may lead educators and curricula developers in the “tangle forest” of contents and skills that should be transferred to students. In particular the model offers an easy tool that clearly defines areas of intervention to teach entrepreneurship. The final scope is to offer simultaneously appealing to students concerning entrepreneurial activities, as desirability, and tools for such activities as feasibility, articulated in two degrees of outcomes: one internal, as conduct and experience, and one pragmatic, as technical skills
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