STRATEGY EVALUATION PROCESS AND STRATEGIC PERFORMANCE NEXUS

Strategy evaluation process enables firms to continuously assess current practices and their contribution to strategy implementation. This study has examined strategy evaluation process and strategic performance of mobile telecommunication firms operating in Nigeria. The study provides new insights into the effect of strategy evaluation process on strategic performance of large firms in an emerging market such as Nigeria. The authors used theoretical insights from strategic management literature to better understand how a firm process of strategy evaluation affects strategic performance. The research has been done in a single industry, using quantitative methods and survey to obtain information from employees of four mobile telecommunication MNCs operating in Nigeria. The findings suggest that a mobile telecommunication firm adopts a systematic approach to strategy evaluation which has a significant and positive impact on their strategic performance. This study contributes to the existing literature by providing experience on the strategy evaluation process of MNCs operating in the mobile telecommunication sector in an emerging market (Nigeria). The study recommends that firms should adopt a robust strategy evaluation process that will enable them to identify and take corrective action when strategic initiatives are failing or could be improved

Assessing Efficiency in Public Organizations: The Role of the Internal Audit Function

The growth and evolution of the Internal Audit Function (IAF) into management’s partner in navigating the risks and opportunities of today’s global political economy cannot be understated. Internal auditors play a critical role in assessing, identifying, and helping management mitigate the many risks that may hinder an organization from achieving its objectives. With divergent skills and a focus on adding and preserving value, IAF has been an independent adviser to management on everything from fast changing technology and new markets to compliance with global regulations. The intent of this study is to review the impact of IAF on public organizations. It aims to use quantitative information to contribute to the literature on the effect of the internal audit on the efficiency of programs and processes within organizations. Previous studies have mostly concentrated on the qualitative persuasion of measurement, but this study will also include quantitative information as a means of deepening the understanding of the political, social, and most importantly the financial benefits that accrue to public organizations as a result of audit recommendations made by IAF. Quantitative acceptance and implementation percentages, as well as projected savings that accrue from IAF’s recommendation, were used to calculate the IAF’s financial effect on public organizations. The information contained in this study explains the importance of IAF and supports the hypothesis that IAF has a positive impact on the efficiency and effectiveness of organizational activities and on the reduction of fraudulent activities through the financial and operational savings attributable to IAF recommendations. The statistical analysis will show that IAF activities have a positive correlation with the increased efficiency of public organizations.Chapter I. INTRODUCTION 1 | Problem Statement 7 | Purpose of Study 11 | Theory 15 | Chapter II. LITERATURE REVIEW 21 | History and Evolution of Internal Audit Function 22 | Legislative Changes and Non-Binding Pronouncements That Have Impacted the Salience of IAF 27 | Other Factors and Current Events That Highlight the Importance of IAF 33 | Difference between Internal and External Auditing 36 | Value of Internal Auditing in the Public Sector 39 | Theoretical Dispute: Audit and Auditability 49 | IAF’s Impact on Efficiency in the Public Sector 53 | Assurance Services 55 | Risk Identification and Assessment 58 | Role of IAF in Fraud Prevention, Detection, and Investigation 61 | Internal Controls 62 | Consulting or Non-Audit Services 63 | Chapter III. METHODOLOGY 66 | Research Design 68 | Data Source 68 | Outcome Variables 72 | Analytical Procedures 73 | Regression Analysis 76 | Hypothesis I 77 | Hypothesis 2 80 | Hypothesis 3 84 | Chapter IV. RESULTS 89 | Findings for Hypothesis 1 89 | Findings for Hypothesis 2 89 | Findings for Hypothesis 3 90 | Chapter V. CONCLUSION 92 | Limitations 93 | Ethical Concerns 94 | REFERENCES 96 |Allen, LeeBamfo, NapoleonSeamon, FredD.P.A.Public Administratio

Assessing Efficiency in Public Organizations: The Role of Internal Audit Function

The growth and evolution of the Internal Audit Function (IAF) into management’s partner in navigating the risks and opportunities of today’s global political economy cannot be understated. Internal auditors play a critical role in assessing, identifying, and helping management mitigate the many risks that may hinder an organization from achieving its objectives. With divergent skills and a focus on adding and preserving value, IAF has been an independent adviser to management on everything from fast changing technology and new markets to compliance with global regulations. The intent of this study is to review the impact of IAF on public organizations. It aims to use quantitative information to contribute to the literature on the effect of the internal audit on the efficiency of programs and processes within organizations. Previous studies have mostly concentrated on the qualitative persuasion of measurement, but this study will also include quantitative information as a means of deepening the understanding of the political, social, and most importantly the financial benefits that accrue to public organizations as a result of audit recommendations made by IAF. Quantitative acceptance and implementation percentages, as well as projected savings that accrue from IAF’s recommendation, were used to calculate the IAF’s financial effect on public organizations. The information contained in this study explains the importance of IAF and supports the hypothesis that IAF has a positive impact on the efficiency and effectiveness of organizational activities and on the reduction of fraudulent activities through the financial and operational savings attributable to IAF recommendations. The statistical analysis will show that IAF activities have a positive correlation with the increased efficiency of public organizations.Chapter I. INTRODUCTION 1 | Problem Statement .7 | Purpose of Study 11 | Theory 15 | Chapter II. LITERATURE REVIEW 21 | History and Evolution of Internal Audit Function .22 | Legislative Changes and Non-Binding Pronouncements That Have Impacted the | Salience of IAF 27 | Other Factors and Current Events That Highlight the Importance of IAF 33 | Difference between Internal and External Auditing 36 | Value of Internal Auditing in the Public Sector.39 | Theoretical Dispute: Audit and Auditability 49 | IAF’s Impact on Efficiency in the Public Sector .53 | Assurance Services 55 | Risk Identification and Assessment .58 | Role of IAF in Fraud Prevention, Detection, and Investigation 61 | Internal Controls 62 | Consulting or Non-Audit Services .63 | Chapter III. METHODOLOGY .66 | Research Design.68 | Data Source 68 | Outcome Variables.72 | Analytical Procedures 73 | Regression Analysis .76 | Hypothesis I .77 | Hypothesis 2.80 | Hypothesis 3.84 | Chapter IV. RESULTS 89 | Findings for Hypothesis 1 89 | Findings for Hypothesis 2 89 | Findings for Hypothesis 3 90 | Chapter V. CONCLUSION .92 | Limitations .93 | Ethical Concerns 94 | REFERENCES 96 |Allen, LeeBamfo, NapoleonSeamon, FredD.P.A.Public administratio

FIRM RESOURCES, STRATEGIC ANALYSIS CAPABILITY AND STRATEGIC PERFORMANCE: ORGANISATIONAL STRUCTURE AS MODERATOR

Understanding the impact of efficient utilization of firm resources and capabilities is important to achieve and sustain strategic performance. This paper examines firm resources, strategic analysis capability and the moderating role of organisational structure in the relationship between firm resources, strategic analysis capability and strategic performance. The study adopts a survey method to collect data from 105 employees on managerial levels of the four multinational firms operating in the mobile telecommunication sector in Nigeria. The results suggest that human resources, financial resources, strategic analysis capability has a positive and significant relationship with strategic performance. Additionally, organisational structure moderates the relationship between human resources, financial resources, strategic analysis capability and strategic performance. The authors concluded that by recognising the impact of organisational structure on human resources, financial resources and strategic analysis capability, managers/executives can significantly enhance strategic performance

A Differentiating Factor between Unitarism and Federalism: Police Powers and National Security in Nigeria

Underpinning the philosophy of governments (whatever their types – constitutional monarchy, democracy etc) are the provision of ‘good life’ and maintenance of law and order, the absence of which is a relapse into ‘the state of nature’. This therefore presupposes that government does not only fork itself into various institutions, each constitutionally charged with specific functions directly stemming from the foregoing but also that government institutionalizes power-“sharing” framework stating how, where and when these institutions should and will function; hence, the philosophy behind adoption of either a unitary or federal system by states the world over. Premising its argument on these phenomena and reviewing necessary literature for easy contribution to the on-going debate on police power in Nigeria, the paper relies on documentary method of study. It argues that police organization or control does not only strike a difference between unitarism and federalism but also the difference has significant implications on the Nigerian national security. The paper concludes by stressing that effective policing or effective maintenance of law and order in an ethno-culturally heterogeneous and “federal” state like Nigeria requires that its components’ chief security officers are so not only in theory but also essentially in praxis; and to this end, argues for a decentralized police force. Key words: federalism, unitarism, police power, colonialism, national security

The Impact of Different Types of Innovations on Customer Satisfaction in Microfinance Bank in Nigeria

This study examined the impact of different types of innovation on customer satisfaction with the ABCD Microfinance Bank Ltd. in Nigeria. The main objective of the study was to propose recommendations to the managers of the ABCD Microfinance Bank Ltd. on how to improve customer satisfaction base on the evaluation of the different types of innovations. The analyses in the study were based on theoretical insights from management literature to better understand how service innovation, process innovation and marketing innovation enhance customer satisfaction. Three research questions were used in attempting to reach the objective of the study: (1) Does service innovation influence the level of customer satisfaction in microfinance banks? (2) Does process innovation have a positive impact on customer satisfaction level in microfinance banks? (3) Is marketing innovation positively related to the satisfaction level of the customers of microfinance banks? The study focused on one microfinance bank and used quantitative methods and a survey to obtain information from the customers of the case MFB. The findings suggested that service innovation had a significant and positive impact on customer satisfaction with the ABCD Microfinance Bank Ltd. Similarly, the results showed that process innovation has a significant impact on customer satisfaction. Furthermore, the relationship between marketing innovation and customer satisfaction was positive and significant. This study contributes to the existing literature by providing experience on the relationship between different types of innovation and customer satisfaction in an emerging market (Nigeria). The results of the study are useful in practice