The impact of the strategic factor in knowledge management projects in the consulting industry

Los proyectos de Gestión del Conocimiento en el sector de la consultoría se han convertido en una necesidad para conseguir ventajas competitivas sostenibles en el tiempo. Entre todos los factores que influyen en el éxito de un proyecto de Gestión del Conocimiento, los factores estratégicos tienen un peso decisivo según la literatura existente. A pesar de que muchos estudios anteriores han destacado el papel del factor estratégico para lograr el éxito de un proyecto de Gestión del Conocimiento, pocos lo han cuantificado. El objetivo de este artículo se centra, en identificar los elementos que configuran el factor estratégico y de cuantificar su contribución en la maximización de beneficios. La metodología de la investigación se basa en los modelos de ecuaciones estructurales para validar las hipótesis. Los resultados confirman la importancia de la dimensión estratégica en un proyecto de Gestión del Conocimiento en las empresas de consultoríaThe projects of Knowledge Management in the consulting industry have become a necessity to obtain sustainable competitive advantages. Between all the factors that influence in the success of a Knowledge Management project, the strategic ones have a decisive weight according to existing literature. Although many studies raise the issue of strategy’s influence on Knowledge Management success, few have measured them. This paper aims to identify the elements that configure the strategic dimension and measure its contribution in order to maximize the profit. The research methodology is based on a Structural Equation Model to validate the hypothesis. The findings highlight the huge influence of strategy in Knowledge Management project’s success in the consultancy industryPeer Reviewe

Gestión de la tesorería. Cash management

Después de una introducción y de una presentación de los conceptos básicos relacionados con la gestión de tesorería, se destina un capítulo a tratar cada uno de los pilares del cash management: gestión de cobros, gestión de pagados, gestión de necesidades de financiación y gestión de excedentes de tesorería. En los anexos se ha descrito con mayor detalle el impuesto sobre el valor añadido, el impuesto sobre sociedades, las retenciones sobre el impuesto de la renta de las personas físicas y las cargas de la Seguridad Social, para las personas que quieran profundizar sobre el cálculo y liquidación de estos pagos que afectan a la tesorería de la empres

A review of forecasting models for new products

Purpose. The main objective of this article is to present an up-to-date review of new product forecasting techniques. Design/methodology/approach: A systematic review of forecasting journals was carried out using the ISI-Web of Knowledge database. Several articles were retrieved and examined, and forecasting techniques relevant to this study were selected and assessed. Findings: The strengths, weaknesses and applications of the main forecasting models are discussed to examine trends and set future challenges. Research limitations/implications: A theoretical reference framework for forecasting techniques classified into judgmental, consumer/market research, cause-effect and artificial intelligence is proposed. Future research can assess these models qualitatively. Practical implications: Companies are currently motivated to launch new products and thus attract new customers to expand their market share. In order to reduce uncertainty and risk, many companies go to extra lengths to forecast sales accurately using several techniques. Originality/value: This article outlines new lines of research on the improvement of new product performance which will aid managers in decision making and allow companies to sustain their competitive advantages in this challenging world.Peer Reviewe

Staffing policies of leading professional service firms

Purpose: The aim of this study is to analyse the prevalence of the staffing policies associated with the characteristics of the two basic types of organisational configurations identified by Institutional theory (Professional Partnership and Managed Professional Business), or conversely, if they have been evolving as a consequence of contextual factors and trends. Design/methodology/approach: Exploratory research was performed through the case study method. Six case studies were conducted in Spanish affiliates of leading multinational management consulting firms. Findings: Our analysis revealed that the staffing policies and practices of the companies differ significantly. It was further deduced that the origin of companies and the practice of activities other than business consulting could influence their staffing policies. It is concluded that mixed models do exist nowadays and that the origin of companies largely determines their policies. Research limitations/implications: Cultural factors among countries could influence HRM policies and practices. Furthermore, the size of companies could determine (or limit) the implementation of certain staffing policies. The study could be extended to a sample of consulting companies of various sizes and countries to enrich the results Practical implications: For HR managers, knowing the staffing policies at these major companies is a benchmark of HRM effectiveness to be applied to their own companies. In particular, these cases are relevant for other knowledge intensive organizations. Originality/value: The paper provides current empirical evidence on the HRM staffing policies of leading consulting firms and their evolutionPeer Reviewe

Introducing Risk Considerations into the Supply Chain Network Design

Supply chains (SC) aim to provide products to the final customer at a certain service level. However, unforeseen events occur that impede supply chain objectives. SC Risk has been studied in the literature, providing frameworks and methodologies to manage SC failures. Nevertheless, more efforts are needed to prevent hazardous and disruptive risks and their consequences. These risks must be considered during the process of designing a supply chain. Somemethodological contributions concerning risk in the supply chain network design (SCND) are conceptual frameworks formitigating SC disruptions, which suggest strategies andmeasures for designing robust and resilient SCs. Although such contributions are valuable, they do not indicate how to cope with risk when designing a SC. The main objective of this research is to describe amethodology aimed at including risk considerations into the SCND. Our proposal aims to be, on the one hand, a comprehensive approach that includes a risk identification and assessment procedure in each of the stages of the SCND process and, on the other hand, a tool for decision-making in SC design or redesign processes when SC risks need to be considered. The methodology proposed is an extension of a SCND methodology including risk considerations in order to improve the performance of the supply chains. A case study illustrates how the proposed methodological works, achieving the identification of SC risks already observed in previous works.Peer ReviewedPostprint (published version

Introducing Risk Considerations into the Supply Chain Network Design

Supply chains (SC) aim to provide products to the final customer at a certain service level. However, unforeseen events occur that impede supply chain objectives. SC Risk has been studied in the literature, providing frameworks and methodologies to manage SC failures. Nevertheless, more efforts are needed to prevent hazardous and disruptive risks and their consequences. These risks must be considered during the process of designing a supply chain. Somemethodological contributions concerning risk in the supply chain network design (SCND) are conceptual frameworks formitigating SC disruptions, which suggest strategies andmeasures for designing robust and resilient SCs. Although such contributions are valuable, they do not indicate how to cope with risk when designing a SC. The main objective of this research is to describe amethodology aimed at including risk considerations into the SCND. Our proposal aims to be, on the one hand, a comprehensive approach that includes a risk identification and assessment procedure in each of the stages of the SCND process and, on the other hand, a tool for decision-making in SC design or redesign processes when SC risks need to be considered. The methodology proposed is an extension of a SCND methodology including risk considerations in order to improve the performance of the supply chains. A case study illustrates how the proposed methodological works, achieving the identification of SC risks already observed in previous works.Peer ReviewedPostprint (published version

A Delphi study on Technology Enhanced Learning (TEL) applied on Computer Science (CS) skills

Technology Enhanced Learning (TEL) is a new pedagogical domain aiming to study the usage of information and communication technologies to support teaching and learning. The following study investigated how this domain is used to increase technical skills in Computer Science (CS). A Delphi method was applied, using three-rounds of online survey questions, given to 17 TEL experts from different European countries. The results showed that these experts consider TEL an effective and interesting support to acquire CS skills. Furthermore, the findings revealed the five best tools in TEL to acquire necessary CS knowledge. Future research can provide a guideline to implement effective TEL tools in CS studies. This manuscript investigates Technology Enhanced Learning (TEL) tools and its applications to learn specific skills in CS. As general content the results of a Delphi study that identifies the benefits of TEL while teaching are highlighted.Postprint (published version

Strengths and weaknesses of computer science degrees: The perception from European students

Purpose: The following investigation aims to highlight strengths and weaknesses of the computer science degree from the part of students. Design/methodology/approach: This paper presents the results of a quantitative investigation that sheds light on student’s motivations to pursue or reject computer science. Findings: The study identified the reasons that cause this rejection and suggest them as opportunities to enhance the domain in the future. Practical implications: This study is a preliminary phase of a larger research goal which aims to identify the strategies presented to computer science education using technology to foster interest in the domain among students and professionals in Europe. Originality/value: The declining number of computer science students in Europe is producing negative consequences in the technology field that affect other sectors like the economic and educational ones. In order to analyze this situation and in view of providing solutions to stop the decline, it is primordial to understand the reasons that retain students to choose this domain of study or that attract and retain them in the field.Peer Reviewe

Nuevas formas de organización del tiempo de trabajo en la industria europea del automóvil

En el entorno actual, las organizaciones deben ser flexibles para adaptarse rápidamente a la demanda. La flexibilidad se ha convertido en un factor imprescindible en las empresas del sector del automóvil. A diferencia de otras áreas, en Europa las horas extra están fuertemente limitadas. Las cuentas de horas son un elemento clave para superar esta limitación. En este trabajo se presentan, para el sector del automóvil, una síntesis de las formas de flexibilidad del tiempo de trabajo, el mecanismo y la implantación de las cuentas de horas y diversos casos de empresas precursoras de esta modalidad.Postprint (published version

A decision support system and a mathematical model for strategic workforce planning in consultancies

Strategic staff planning in consultancies is a major problem that directly affects the firm’s performance and capacity for dealing with projects appropriately. Furthermore, the decisions taken now will have long term consequences, because consultants are highly qualified workers who need very long learning periods to achieve enough expertise. In other words, the size and composition of the future workforce depends on the decisions taken today. It is important to underline that the system anticipates future capacity adjustment in response to forecasted demand requirements; therefore, it is flexible to plan the workforce in different scenarios and time horizons. This paper proposes a decision support system based on a mathematical optimization model for solving strategic staff planning, taking the company’s strategies, policies and objectives into account and optimizing both the costs and the staff composition. The tool is tested by applying it in an office belonging to a multinational consulting firm.Peer ReviewedPostprint (author's final draft