A Classification Model for Managers by Competencies: A Case Study in the Construction Sector

Many companies have difficulties in filling managerial positions. This is because there is a lack in understanding of the competencies that a manager must have. This is as true for those responsible for selecting managers as it is for the employee who aspires to be a manager. Furthermore, the construction industry seeks to appoint managers who are likely to excel in several different managerial roles. However, currently, there is no model that classifies managers by the different competencies they need to perform specific functions. This paper presents how a nonordered classification method was applied in a construction company in order to select managers for different roles. While no manager is considered to be more important than any other, they nevertheless need to have different competencies that match those needed for the job assigned to them. The model also serves as a guide for evaluating whether or not those already in or being considered for a managerial position have the competencies required

Criteria for evaluation of performance measurement systems in occupational health and safety in the construction industry

Os sistemas de medição de desempenho em segurança e saúde no trabalho (SMDSST) contribuem para identificar e caracterizar os riscos de acidentes, sendo um elemento fundamental da gestão da SST em qualquer setor industrial e também uma base para a melhoria contínua. O presente trabalho propõe um conjunto de critérios para avaliar SMDSST no setor da construção civil. Os critérios desenvolvidos foram estabelecidos a partir de três tipos de requisitos: (a) consistência do SMDSST com uma filosofia de gestão da SST, denominada engenharia de resiliência; (b) conformidade dos SMDSST com requisitos gerais de sistemas de medição de desempenho, tais como o grau de definição dos indicadores, a sua incorporação na rotina organizacional e o alinhamento das medidas com as estratégias; e (c) contribuição para a identificação e monitoramento dos principais fatores causais de acidentes, classificando-os em falhas relacionadas aos subsistemas pessoal, tecnológico, organizacional e do ambiente externo. A aplicação dos critérios é ilustrada por meio de dois estudos de caso, realizados em duas construtoras. Os resultados indicaram que tais critérios contribuem para a identificação de oportunidades de melhoria nos SMDSST tradicionais no setor da construção civil, tais como o desenvolvimento de novos indicadores e adaptações naqueles já existentes.Performance measurement systems in occupational health and safety (SMDSST) help to identify risks of accidents, and play a key role in the management of occupational health and safety in any industry, establishing a basis for continuous improvement. This research work proposes a set of criteria for assessing SMDSST in the construction industry. This set of criteria was devised by taking into account three groups of requirements: (a) consistency of the SMDSST with an occupational health and safety management philosophy, known as resilience engineering; (b) compliance of the SMDSST with general performance measurement system, such as the definition of indicators, their incorporation into the organizational routine, and alignment of measures with strategies; and (c) contribution for the identification and control the main accident causal factors, classifying them in failures related to personnel, technological, organizational and external environment subsystems. The application of criteria is illustrated in two case studies carried out in different construction companies. Results indicated that the proposed criteria help to identify opportunities for improvement in SMDSST, such as development of new indicators and improvement in the existing ones

Principles for designing health and safety performance measurement systems: insights from resilience engineering

Embora a medição de desempenho seja um elemento importante da gestão da segurança e saúde no trabalho (SST), ela costuma ser usada de forma reducionista, enfatizando o papel de dados quantitativos e não sendo orientada por uma explícita filosofia de SST. Este artigo apresenta oito princípios para o projeto de sistemas de medição de desempenho em SST (SMDSST), os quais possuem, como característica distintiva, o alinhamento com o paradigma da engenharia de resiliência. O uso dos princípios é ilustrado por meio de um estudo de caso, no qual o SMDSST de uma construtora foi avaliado por meio de técnicas qualitativas de coleta de dados. Com base nesse estudo, foram identificadas oportunidades de melhoria no SMDSST, que ilustram a utilidade prática dos princípios, bem como foram propostas recomendações para a avaliação do uso dos mesmos em SMDSST já existentes.Although performance measurement is widely recognized as an important health and safety (HS) management practice, it is usually implemented with a reductionist view, emphasizing quantitative data and not adopting an explicit HS philosophy. This study presents eight principles for designing HS performance measurement systems (HSPMS), which have, as a distinctive feature, the adoption of resilience engineering as their underlying paradigm. The use of the principles is illustrated by a case study of the HSPMS of a construction company, in which qualitative data collection techniques were privileged. A set of improvement opportunities was identified in the investigated HSPMS, pointing out how practical insights might be derived from using the principles. Furthermore, the case study provided a basis on which recommendations for assessing the use of the principles in existing HSPMS were drawn