On the use of Process Mining and Machine Learning to support decision making in systems design

Research on process mining and machine learning techniques has recently received a significant amount of attention by product development and management communities. Indeed, these techniques allow both an automatic process and activity discovery and thus are high added value services that help reusing knowledge to support decision-making. This paper proposes a double layer framework aiming to identify the most significant process patterns to be executed depending on the design context. Simultaneously, it proposes the most significant parameters for each activity of the considered process pattern. The framework is applied on a specific design example and is partially implemented.FUI GONTRAN

An Action-based Model to Identify Human Competencies through the Trace of Actions: Case of a Building Energy Engineering Company

International audienceThe digital transformation of organizations, in the era of Industry 4.0, has profoundly renewed industrial work including design, production and distribution. With such an evolution, actors would learn a lot and redefine many formal (operating methods, procedures, processes, methods) and informal (corrections/remedies, local regulations, skills, etc.) working practices. Competencies are at the heart of these learnings and practices. Sociologists, psychologists, ergonomists and engineers have tried to define and characterize "competency" for its better identification and evaluation. Most of these researchers agree that competencies are difficult to identify but could be determined by inferring them through observation and traceability of human actions-those being more or less representative of reality. However, this identification process requires upstream relevant competency modeling in order to better interpret the collected competencies' traces and then confront them with peers to access the judgment on competencies. The authors of this paper rely on a presentation of concepts from different disciplines to define competency, emphasize its link to action and propose an action-based competency model. An example observed in a Company is detailed to validate the proposed model. At the end of the paper, we identify six situational mechanisms of articulation between material, immaterial and the actor's personal resources, necessary for competencies deployment and construction