Cultural dimensions and CRM systems implementation: a preliminary framework

Customer Relationship Management Systems (CRM) in particular. Several researchers have suggested ways in which management can accommodate these dimensions or solve the problems they may pose. Ali& Alshawi (2005) have proposed a cultural dimensions framework for the management of CRM systems implementation in the multinational environment. In this paper the authors test that framework by conducting a qualitative comparative case study in a large multinational organization in two countries. The authors have investigated the implementation of CRM systems within the same organization in both Egypt and the UK. Using observation, document analysis and interviews, qualitative data has been elicited and used a Soft Systems Methodology (SSM) analysis to determine themes for each case study. The authors have used the Structurational analysis by Walsham (2002) which based on the concepts of Structuration Theory by Giddens(1979,1984 ), to propose their explanations of these themes and drag from this analysis the cultural dimensions which may have impact on CRM systems Implementation. The authors have concluded by proposing an updated framework of cultural dimensions for management of CRM systems within multinational environment organizations

A holistic multimodal approach to the non-invasive analysis of watercolour paintings

A holistic approach using non-invasive multimodal imaging and spectroscopic techniques to study the materials (pigments, drawing materials and paper) and painting techniques of watercolour paintings is presented. The non-invasive imaging and spectroscopic techniques include VIS-NIR reflectance spectroscopy and multispectral imaging, micro-Raman spectroscopy, X-ray fluorescence spectroscopy (XRF) and optical coherence tomography (OCT). The three spectroscopic techniques complement each other in pigment identification. Multispectral imaging (near infrared bands), OCT and micro-Raman complement each other in the visualisation and identification of the drawing material. OCT probes the microstructure and light scattering properties of the substrate while XRF detects the elemental composition that indicates the sizing methods and the filler content . The multiple techniques were applied in a study of forty six 19th century Chinese export watercolours from the Victoria & Albert Museum (V&A) and the Royal Horticultural Society (RHS) to examine to what extent the non-invasive analysis techniques employed complement each other and how much useful information about the paintings can be extracted to address art conservation and history questions

Medium Modifications of Hadron Properties and Partonic Processes

Chiral symmetry is one of the most fundamental symmetries in QCD. It is closely connected to hadron properties in the nuclear medium via the reduction of the quark condensate , manifesting the partial restoration of chiral symmetry. To better understand this important issue, a number of Jefferson Lab experiments over the past decade have focused on understanding properties of mesons and nucleons in the nuclear medium, often benefiting from the high polarization and luminosity of the CEBAF accelerator. In particular, a novel, accurate, polarization transfer measurement technique revealed for the first time a strong indication that the bound proton electromagnetic form factors in 4He may be modified compared to those in the vacuum. Second, the photoproduction of vector mesons on various nuclei has been measured via their decay to e+e- to study possible in-medium effects on the properties of the rho meson. In this experiment, no significant mass shift and some broadening consistent with expected collisional broadening for the rho meson has been observed, providing tight constraints on model calculations. Finally, processes involving in-medium parton propagation have been studied. The medium modifications of the quark fragmentation functions have been extracted with much higher statistical accuracy than previously possible.Comment: to appear in J. Phys.: Conf. Proc. "New Insights into the Structure of Matter: The First Decade of Science at Jefferson Lab", eds. D. Higinbotham, W. Melnitchouk, A. Thomas; added reference

Phenomenological Constraints on Axion Models of Dynamical Dark Matter

In two recent papers (arXiv:1106.4546, arXiv:1107.0721), we introduced "dynamical dark matter" (DDM), a new framework for dark-matter physics in which the requirement of stability is replaced by a delicate balancing between lifetimes and cosmological abundances across a vast ensemble of individual dark-matter components whose collective behavior transcends that normally associated with traditional dark-matter candidates. We also presented an explicit model involving axions in large extra spacetime dimensions, and demonstrated that this model has all of the features necessary to constitute a viable realization of the general DDM framework. In this paper, we complete our study by performing a general analysis of all phenomenological constraints which are relevant to this bulk-axion DDM model. Although the analysis in this paper is primarily aimed at our specific DDM model, many of our findings have important implications for bulk axion theories in general. Our analysis can also serve as a prototype for phenomenological studies of theories in which there exist large numbers of interacting and decaying particles.Comment: 48 pages, LaTeX, 13 figures, 1 tabl

Exactly solvable model with two conductor-insulator transitions driven by impurities

We present an exact analysis of two conductor-insulator transitions in the random graph model. The average connectivity is related to the concentration of impurities. The adjacency matrix of a large random graph is used as a hopping Hamiltonian. Its spectrum has a delta peak at zero energy. Our analysis is based on an explicit expression for the height of this peak, and a detailed description of the localized eigenvectors and of their contribution to the peak. Starting from the low connectivity (high impurity density) regime, one encounters an insulator-conductor transition for average connectivity 1.421529... and a conductor-insulator transition for average connectivity 3.154985.... We explain the spectral singularity at average connectivity e=2.718281... and relate it to another enumerative problem in random graph theory, the minimal vertex cover problem.Comment: 4 pages revtex, 2 fig.eps [v2: new title, changed intro, reorganized text

Monte Carlo Simulations of Hadronic Fragmentation Functions using NJL-Jet Model

The recently developed Nambu-Jona-Lasinio (NJL) - Jet model is used as an effective chiral quark theory to calculate the quark fragmentation functions to pions, kaons, nucleons, and antinucleons. The effects of the vector mesons rho, K* and phi on the production of secondary pions and kaons are included. The fragmentation processes to nucleons and antinucleons are described by using the quark-diquark picture, which has been shown to give a reasonable description of quark distribution functions. We incorporate effects of next-to-leading order (NLO) in the Q^2 evolution, and compare our results with the empirical fragmentation functions.Comment: 27 pages, 13 figure

Magnetoresistance and magnetic breakdown in the quasi-two-dimensional conductors (BEDT-TTF)2_2MHg(SCN)4_4[M=K,Rb,Tl]

The magnetic field dependence of the resistance of (BEDT-TTF)$_2$MHg(SCN)$_4$[M=K,Rb,Tl] in the density-wave phase is explained in terms of a simple model involving magnetic breakdown and a reconstructed Fermi surface. The theory is compared to measurements in pulsed magnetic fields up to 51 T. The value implied for the scattering time is consistent with independent determinations. The energy gap associated with the density-wave phase is deduced from the magnetic breakdown field. Our results have important implications for the phase diagram.Comment: 5 pages, RevTeX + epsf, 3 figures. To appear in Physical Review B, Rapid Communications, September 15, 199