Scientific production on workplace bullying/harassment in dissertations and theses in the Brazilian scenario

OBJECTIVE To analyze scientific production about workplace bullying and harassment in dissertations and theses in Brazil, with emphasis on the year of publication; educational institution; area of knowledge; professional and academic background of the authors; keywords used; and concept map organization. METHOD Bibliometric study with a quantitative approach with a sample consisting of 57 papers, 5 theses and 52 dissertations, published between 2002 and 2012. RESULTS It was found that 2012 was the year with the highest number of publications in this topic area. The region that stood out was the Southeast. The institution with the highest number of publications was the Federal University of Santa Catarina. There was a predominance of dissertations and most publications were produced by researchers focused on a multidisciplinary perspective. CONCLUSION Expanding the views regarding bullying in order to disseminate scientific production was proposed, promoting further advancement of debates and raising pertinent questions

Percepção do idoso dos comportamentos afetivos expressos pela equipe de enfermagem Percepción del anciano frente a los comportamientos afectivos expresados por el equipo de enfermería Perception of the elderly in the view of affective behaviors expressed by the nursing team

Objetivo:Identificar a percepção do comportamento da afetividade, pelo idoso hospitalizado, do cuidado recebido pela Equipe de Enfermagem. Material e Método: Estudo quantitativo, transversal e de campo desenvolvido com 28 idosos. Utilizou-se instrumento composto por 21 tipos de comportamento verbais e não verbais. Resultados: Os resultados positivos dos comportamentos verbais incluíram as ações de conversar (57,2%), orientar (60,7%), respeitar (50%), proporcionar segurança (44,6%) e demonstrar honestidade (96,4%). Os positivos da dimensão não verbal reuniram aspectos relacionados ao respeito (63,4%), tocar (46,4%), ouvir/escutar (23,2%) e olhar como expressão positiva (71,4%). Conclusão: A maioria dos idosos percebeu como positiva a afetividade do cuidado recebido pela Equipe de Enfermagem no que se refere à dimensão verbal, sendo o comportamento mais evidente a demonstração da sinceridade. As atitudes não verbais de ser ouvido/escutado e tocado com delicadeza assumiram avaliação negativa. A afetividade nas ações de enfermagem são percebidos pelo idoso, e estes interferem na avaliação da qualidade assistencial.<br>Objetivo: Identificar la percepción de los comportamientos afectivos, por parte del anciano hospitalizado, y del cuidado recibido por los profesionales de enfermería. Metodología: Estudio cuantitativo, transversal y de campo desarrollado con 28 ancianos. Se utilizó un instrumento compuesto por 21 tipos de comportamientos verbales y no verbales. Resultados: Los resultados positivos de los comportamientos verbales incluyeron las acciones de conversar (57,2%), orientar (60,7%), respetar (50%), proporcionar seguridad (44,6%) y demostrar honestidad (96,4%). Los resultados positivos de la dimensión no verbal reunieron aspectos relacionados al respeto (63,4%), tocar (46,4%), oír/escuchar (23,2%) y el miramiento como expresión positiva (71,4%). Conclusión: La mayoría de los ancianos percibió como positiva la afectividad del cuidado recibido por los profesionales de enfermería en el que se refiere a la dimensión verbal, siendo el comportamiento más evidente la demostración de sinceridad. Las actitudes no verbales de ser oído/escuchado y tocado con delicadeza asumieron evaluación negativa. La afectividad en las acciones de enfermería es percibida por los ancianos, lo que interfiere en la evaluación de la calidad de la asistencia.<br>Objective: To identify the perception of affective behavior, by the elderly hospitalized, from the care provided by the nursing team. Material and methodology: Quantitative study, cross-sectional and developed with 28 individuals. It was used a tool consisted of 21 types of verbal and nonverbal behavior. Results: The positive results of the actions included verbal behaviors to talk (57.2%), guide (60.7%), respect (50%), provide security (44.6%) and demonstrate honesty (96.4%). The positive of non-verbal dimension joined aspects related to respect (63.4%), touching (46.4%), hearing / listening (23.2%) and the look as a positive expression (71.4%). Conclusion: Most elderly people perceived as positive the affectivity of care received by the Nursing Team regarding the verbal dimension, with an emphasis on the honesty. The non-verbal attitudes of being heard/listened and touched gently turned into a negative assessment. The affection in nursing actions is perceived by the elderly and these interfere on the assessment of quality of care