The European standards and guidelines for internal quality assurance

Purpose The authors’ thesis statement is that the literature on quality management in higher education is evolving towards an idea of integration. Considering Part 1 of the Standards and Guidelines for Quality Assurance in the European Higher Education Area (ESG) (ENQA, 2009) to be a framework for the implementation of quality management practices in universities, the purpose of this paper is to understand whether the ESG represent a truly integrated quality management model. Design/methodology/approach The authors analyse the content of the ESG taking into account three levels of analysis: the process level, the organisational level and the quality management principles level. Findings The analysis shows that the ESG are a quality management model, covering different processes, organisational levels and quality management principles. This is despite not being a truly integrated quality management model. Indeed, the ESG are mainly focussed on teaching and learning and on support processes, neglecting other processes of universities, such as research and scholarship and the third mission. In addition, they leave aside quality management principles more directly linked with a systemic and holistic approach to quality, such as the system approach principle. Originality/value The paper presents a new analysis of a much discussed quality management model for higher education. It explores the ESG in the light of the concept of integration, discussed according to a new framework of analysis. It also highlights the importance of a broader reflection on these standards and of their integration in the management systems of institutions.info:eu-repo/semantics/publishedVersio

Policy diffusion and transfer of the Bologna Process in Africa’s national, sub-regional and regional contexts

This article traces the process of diffusion and transfer of the European Bologna Process reforms in Africa's national, sub-regional and regional contexts and examines factors that drive these processes. Considering that African countries are not official signatories but are aligning their systems of education to the BP, and in the absence of a coordinated effort and the use of digital technology to produce and present data that documents and maps out progress, tracing the diffusion process in this context is challenging, which is the reason for limited research in this area. Based on a review of existing literature, this article argues that in Africa, the dissemination and transfer of BP-related reforms started as individual projects by national governments as early as 2000 before metamorphosing into sub-regional and regional initiatives. The article identifies economic, political and discursive factors as well as the selective and silent processes that shaped Bologna transfer at these different levels in Africa