Information Overload: An Overview

For almost as long as there has been recorded information, there has been a perception that humanity has been overloaded by it. Concerns about 'too much to read' have been expressed for many centuries, and made more urgent since the arrival of ubiquitous digital information in the late twentieth century. The historical perspective is a necessary corrective to the often, and wrongly, held view that it is associated solely with the modern digital information environment, and with social media in particular. However, as society fully experiences Floridi's Fourth Revolution, and moves into hyper-history (with society dependent on, and defined by, information and communication technologies) and the infosphere (a information environment distinguished by a seamless blend of online and offline information actvity), individuals and societies are dependent on, and formed by, information in an unprecedented way, information overload needs to be taken more seriously than ever. Overload has been claimed to be both the major issue of our time, and a complete non-issue. It has been cited as an important factor in, inter alia, science, medicine, education, politics, governance, business and marketing, planning for smart cities, access to news, personal data tracking, home life, use of social media, and online shopping, and has even influenced literature The information overload phenomenon has been known by many different names, including: information overabundance, infobesity, infoglut, data smog, information pollution, information fatigue, social media fatigue, social media overload, information anxiety, library anxiety, infostress, infoxication, reading overload, communication overload, cognitive overload, information violence, and information assault. There is no single generally accepted definition, but it can best be understood as that situation which arises when there is so much relevant and potentially useful information available that it becomes a hindrance rather than a help. Its essential nature has not changed with changing technology, though its causes and proposed solutions have changed much. The best ways of avoiding overload, individually and socially, appear to lie in a variety of coping strategies, such as filtering, withdrawing, queuing, and 'satisficing'. Better design of information systems, effective personal information management, and the promotion of digital and media literacies, also have a part to play. Overload may perhaps best be overcome by seeking a mindful balance in consuming information, and in finding understanding

Still minding the gap? Reflecting on transitions between concepts of information in varied domains

This conceptual paper, a contribution to the tenth anniversary special issue of information, gives a cross-disciplinary review of general and unified theories of information. A selective literature review is used to update a 2013 article on bridging the gaps between conceptions of information in different domains, including material from the physical and biological sciences, from the humanities and social sciences including library and information science, and from philosophy. A variety of approaches and theories are reviewed, including those of Brenner, Brier, Burgin and Wu, Capurro, Cárdenas-García and Ireland, Hidalgo, Hofkirchner, Kolchinsky and Wolpert, Floridi, Mingers and Standing, Popper, and Stonier. The gaps between disciplinary views of information remain, although there has been progress, and increasing interest, in bridging them. The solution is likely to be either a general theory of sufficient flexibility to cope with multiple meanings of information, or multiple and distinct theories for different domains, but with a complementary nature, and ideally boundary spanning concepts

HUMAN RESOURCE POLICIES FOR NONMETROPOLITAN AMERICA

Labor and Human Capital,

The use of theory in research relating to open access: practitioner perspectives

The relationship between theory and practice has long been considered problematic for many applied academic disciplines. In this short paper we report preliminary findings from a two‐year research project investigating the ways and the extent that theory and practice have interacted in the development of open‐access (OA) approaches to the publishing and dissemination of research outputs. Based on interviews with practitioners and researchers working on OA related issues, we explore the ways in which theory is (and isn't) of value to practice. We find that while practitioners acknowledge that theory has the potential to improve understanding, bestow credibility on work, and codify existing knowledge about OA, they also perceive it as “mood music” to the practical work of OA, lacking explicit links to action

"Deep down things": In what ways is information physical, and why does it matter for information science?

Introduction: Rolf Landauer declared in 1991 that ‘information is physical’. Since then, information has come to be seen by many physicists as a fundamental component of the physical world; indeed by some as the physical component. This idea is now gaining currency in popular science communication. However, it is often far from clear what exactly this statement means; exactly how is information physical? And why this should matter for information science? The purpose of this paper is to clarify just what is meant by the physical nature of information, and the significance of these considerations for our discipline. Methods: A selective literature review and conceptual analysis, based on literature from both physical science and information science. Results: The prospect of attempting to make links between objective and subjective conceptions of information has been strongly advocated by some authors and doubted by others. The physical nature of information can be understood from three main perspectives: the relation between information and physical entropy; the strongly informational nature of the quantum view of nature; and the possibility of recasting physical laws in informational terms. Conclusions: Based on this analysis, we muse on the relevance of such issues to information science, with particular reference to emergent properties of information. Apart from the added public awareness of the i-word in a very different context from the norm, it may that that there are general laws and principles, or at least useful metaphors and analogies, linking the concept of information in the physical, biological and social domains

“A few exciting words”: information and entropy revisited

A review is presented of the relation between information and entropy, focusing on two main issues: the similarity of the formal definitions of physical entropy, according to statistical mechanics, and of information, according to information theory; and the possible subjectivity of entropy considered as missing information. The paper updates the 1983 analysis of Shaw and Davis. The difference in the interpretations of information given respectively by Shannon and by Wiener, significant for the information sciences, receives particular consideration. A nalysis of a range of material, from literary theory to thermodynamics, is used to draw out the issues. Emphasis is placed on recourse to the original sources, and on direct quotation, to attempt to overcome some of the misunderstandings and over‐simplifications which have occurred with these topics. While it is strongly related to entropy, information is neither identical with it, nor its opposite. Information is related to order and pattern, but also to disor der and randomness. The relations between information and the ‘interesting complexity’, which embodies both pattern and randomness, are worthy of attention

Individual Differences in Information-Related Behaviour: What Do We Know About Information Styles?

This chapter reviews the study of individual differences in information behaviour; those differences which are not due to demographic factors such as age, gender, education or occupation, but rather to personality factors and to learning and thinking styles. It examines studies of patterns in information behaviour and of personality and similar factors in groups of information-focused occupations, as well as studies which have explicitly sought to relate information behaviour to such factors. The aim of the chapter is to assess how far we have come in being able to identify and measure ‘information style’, a quality different from any other categorisation of personality or of intellectual styles. If this goal were achieved, it would be a valuable concept for the academic study of information-related behaviours, as well as being of practical usefulness for the design of information systems and services, the evaluation of the effectiveness of such systems and the training of users. It could also allow a tailored provision of information, particularly for creative or innovative purposes

"An intensity around information": the changing face of chemical information literacy

The changing nature of chemical information literacy over 50 years is examined by a comparison of a number of guides to chemical literature and information. It is concluded that: an understanding of the world of information is the sole aspect to have remained important and essentially unchanged over time; that knowledge of sources, ability to access information and ability to organize information have been of importance throughout, but have changed their nature dramatically; and that evaluation of information has gained in importance since the advent of the World Wide Web. The link between chemical structure and corresponding substance information is the most significant threshold concept. Information literacy in chemistry is strongly subject-specific

Supporting truth and promoting understanding: knowledge organization and the curation of the infosphere

This paper considers the response of knowledge organisation (KO) to a variety of problems and pathologies associated with the post-factual, or post-truth, society. It argues that there are no quick fixes, but that KO has several roles to play in mitigating these problems, particularly in the promotion of understanding, as well as the communication of informati on and the sharing of knowledge. Borrowing from Floridi's Philosophy of Information, it argues that KO, and more broadly library and information science (LIS), should address these problems as part of our role as 'curators of the infosphere'