2 research outputs found

    Creativity: How to Develop an Entrepreneurial Attitude of Creativity

    Get PDF
    Entrepreneurs must have an independent spirit. But that is not enough, entrepreneurs must be equipped with an attitude of high creativity so that the business they build has the potential to become great. This research aims to provide information related to various ways to develop entrepreneurial creativity. This research includes library research, because the research was conducted to search, analyze, make interpretations and generalizations from the facts of the results of thoughts and ideas written by experts in entrepreneurship and entrepreneurship. This research is descriptive qualitative with a secondary data analysis approach. The results of this study explain that there are various important ways that entrepreneurs can implement in order to create an attitude of creativity, one of which is by enriching literacy. Someone who is equipped with extensive knowledge is sure to have high creativity. The results of this study are expected to be a source of reference for anyone with an interest in aspects of entrepreneurship and creativity

    Pengaruh Kualitas Pelayanan melalui Citra Perusahaan Terhadap Loyalitas Pelanggan PT. Perkebunan Nusantara V Pekanbaru

    Get PDF
    This study aims to determine the effect of service quality through a corporate image on customer loyalty at PT Perkebunan Nusantara V Pekanbaru. This study uses a quantitative method in the type of explanatory research and uses primary data. Data collection was carried out using a questionnaire consisting of 26 questions and a sample consisting of 50 respondents using the census method. Research data was collected using a questionnaire that was measured using a Likert scale and processed using SEM PLS 3.2.9 to process data and test hypotheses. The results showed that service quality significantly impacts corporate image and customer loyalty, both direct and indirect effects through the mediation of corporate image variables. In addition, the corporate image variable shows a significant direct impact on customer loyalty variables. Penelitian ini bertujuan untuk mengukur kualitas pelayanan dan citra perusahaan sebagai variabel mediasi dalam meningkatkan loyalitas pelanggan pada PT. Perkebunan Nusantara V Pekanbaru. Penelitian ini menggunakan pendekatan deskriptif kuantitatif. Data primer dikumpulkan melalui survei terhadap 50 responden dengan sampel sensus dan teknik statistik Partial Least Square (PLS) untuk mengolah data dan menguji hipotesis. Hasil penelitian menunjukkan adanya pengaruh signifikan kualitas pelayanan terhadap citra perusahaan dan loyalitas pelanggan, baik pengaruh langsung maupun tidak langsung melalui mediasi variabel citra perusahaan. Variabel citra perusahaan menunjukkan pengaruh langsung signifikan terhadap variabel loyalitas pelangga
    corecore