Does Mediated Social Touch Succesfully Approximate Natural Social Touch?

Mediated social touch (MST) devices are upcoming. To date, experiments aimed at demonstrating whether effects of naturalistic social touch can be replicated with MST provide mixed findings. A possible explanation could be a lack of realism of current haptic displays in combination with not sufficiently taking contextual factors of social touch into account. Using a qualitative approach, our study aims to gain more insight into the influence of contextual effects on the experience of an MST, by means of exploring female participants’ experiences of receiving an MST from a male stranger versus their romantic partner. Our findings show that simultaneously feeling and seeing the touch act performed on a corporeal object can be beneficial for the MST experience. However, our findings also demonstrate that it is not self-evident to regard MST as phenomenologically equal to natural social touch, as it often fails to meet the expectations people have formed based on naturalistic social touch.To date, experiments aimed at demonstrating whether effects of naturalistic social touch can be replicated with Mediated Social Touch (MST) provide mixed findings. A possible explanation could be a lack of realism of current haptic displays in combination with not sufficiently taking contextual factors of social touch into account. Using a qualitative approach, our study aims to gain more insight into the influence of contextual effects on experience of an MST, by means of exploring female participants’ experiences of receiving an MST from a male stranger versus their romantic partner. Our findings show simultaneously feeling and seeing the touch act performed on a corporeal object can be beneficial for MST experience. However, our findings also demonstrate that it is not self-evident to regard MST as phenomenologically equal to natural social touch, as it often fails to meet expectations people formed based on naturalistic social touch.Peer reviewe

Artificial intelligence-assisted decision-making in long-term care: a qualitative study on opportunities and prerequisites for responsible innovation (Preprint)

Background: While use of artificial intelligence (AI)-based technologies such as decision-support systems (AI-DSSs) could help sustaining and improving the quality and efficiency of care, their deployment also creates ethical and social challenges. In recent years, there has been a growing prevalence of high-level guidelines and frameworks to provide guidance on responsible AI innovation. However, few studies specify how AI-based technologies such as AI-DSSs can be responsibly embedded in specific contexts such as the nursing process in the long-term care (LTC) for older adults. Objective: Opportunities and prerequisites for responsible AI-assisted decision-making in the nursing process were explored from the perspectives of nurses and other professional stakeholders in LTC. Methods: Semi-structured interviews were conducted with 24 care professionals in Dutch LTC, including nurses, care coordinators, data specialists and care centralists. Two imaginary scenarios about the future use of AI-DSSs were developed beforehand and used to enable participants to articulate their expectations regarding the opportunities and risks of AI-assisted decision-making. After first openly discussing opportunities and possible risks associated with both scenarios, six high-level principles for responsible AI were used as probing themes to evoke further consideration on risks of using AI-DSSs in LTC. Further, participants were asked to brainstorm about possible strategies and actions in the design, implementation and use of AI-DSSs to address or mitigate the mentioned risks. A thematic analysis was carried out to identify opportunities and prerequisites for responsible innovation in this area. Results: Professionals’ stance towards the use of AI-DSSs is not a matter of purely positive or negative expectations, but rather a nuanced interplay of positive and negative elements that lead to a weighed perception of opportunities and prerequisites for responsible AI-assisted decision-making. Both opportunities and risks were identified in relation to early identification of care needs, guidance in devising care strategies, shared decision-making, and caregivers’ workload and work experience. To optimally balance opportunities and risks of AI-assisted decision-making, seven categories of prerequisites for responsible AI-assisted decision-making in the nursing process were identified: (1) regular deliberation on data collection, (2) a balanced proactive nature of AI-DSSs, (3) incremental advancements aligned with trust and experience, (4) customization for all user groups including clients and caregivers, (5) measures to counteract bias and narrow perspectives, (6) human-centric learning loops, and (7) routinization of using AI-DSSs. Conclusions: Opportunities of AI-assisted decision-making in the nursing process could turn into drawbacks, depending on the specific shaping of the design and the deployment of AI-DSSs. Therefore, we recommend viewing the responsible use of AI-DSSs as a balancing act. Moreover, given the interrelatedness of the identified prerequisites, we call for various actors, including developers and users of AI-DSSs, to cohesively address different factors important to the responsible embedding of AI-DSSs in practice

Is seeing believing?: The effect of morphological congruent visual feedback on mediated touch experience

Mediated social touch (MST) provides physical contact over a distance for geographically separated individuals. Despite advances in actuator technologies, it remains difficult to recreate the feel and sensation of natural human touch. Combining touch with morphologically congruent visual feedback may overcome limitations related to the low fidelity of current-day tactile displays. Being able to both feel and see the touch act being initiated on an input device could enhance the perceived realism of the touches. In two studies, we test the effects of such visual feedback on self-reported naturalness of touch, social presence, and emotional experiences

Not all tactile stimulations are social touches:The role of realism and context on mediated social touch experiences

Mediated social touch (MST) promises physical contact over distance, through the use of haptic technology. However, existing research aimed at testing the efficacy of MST has not convincingly demonstrated that MST can replicate the effects of naturalistic social touch. There are two possible explanations for this. The first is the low-fidelity of current day tactile displays, which are not able to realistically mimic the sensation of a social touch. The second is that the field of MST has not sufficiently taken into account that social touch is more than tactile stimulation, but involves contextual factors, including other verbal and nonverbal cues, as well as social norms regarding who touches whom, when, and how, that together shape the meaning of a touch act. In this paper, we discuss the findings of our research, which has focused on enhancing the realism of MST by creating more transparent interfaces, and on investigating how contextual factors affect the experience and perception of MST. Our findings underscore the importance of gaining a better understanding of what the essential characteristics of social touch are that, when mediated, can turn a tactile stimulus into a social touch. Keywords: mediated social touch, contextual factors, affective haptic devices, computer mediated communication, haptic feedback

Uncovering terra incognita in the AHD design space: A review of affective haptic devices

Affective haptic devices (AHDs) have been developed with the aim of communicating touch acts, symbolic messages, emotions, and/or providing a sense of social awareness. Within AHDs, three categories can be distinguished: mediated social touch (MST), symbolic communication systems, and awareness systems. For each of these categories, prototypes have been developed and discussed in the literature. Each such prototype, however, describes but a small part of the design space of AHDs. What is lacking is a description of the design space itself—of all choices that can be considered during the design process. Such a description will allow for a more systematic exploration of AHD designs and provides a means of combining insights gained from individual point solutions (i.e., existing prototypes). Therefore, in this article, we provide a systematic description of the design space of AHDs and its underlying dimensions based on general (e.g., revisability or synchronicity) and AHD-specific (e.g., actuation type) communication system characteristics. This resulted in 17 design dimensions, each consisting of two or more categories (the design characteristics). Based on a systematic literature search from devices up to 2019, 89 AHD prototypes were identified, and each was classified on the design dimensions. The empirical analysis of where these AHDs are located in the design space revealed, first, that potentially interesting characteristics from mediated communication, such as revisability and reviewability, are underexplored in AHDs. Second, MST devices were found to often lack those system characteristics, such as real-time modalities, that seem crucial for providing the affordances needed to simulate social touch. In particular, when comparing symbolic and awareness devices to MST devices, we found the latter to more frequently lack some of the key characteristics of face-to-face communication (i.e., bi-directional and symmetric communication). Limitations and implications are discussed

Does Mediated Social Touch Succesfully Approximate Natural Social Touch?

Mediated social touch (MST) devices are upcoming. To date, experimentsaimed at demonstrating whether effects of naturalistic social touch can be replicated with MST provide mixed findings. A possible explanation could be a lack of realism of current haptic displays in combination with not sufficiently taking contextual factors of social touch into account. Using a qualitative approach, our study aims to gain more insight into the influence of contextual effects on the experience of an MST, by means of exploring female participants’ experiences of receiving an MST from a male stranger versus their romantic partner. Our findings show that simultaneously feeling and seeing the touch act performed on a corporeal object can be beneficial for the MST experience. However, our findings also demonstrate that it is not self-evident to regard MST as phenomenologically equal to natural social touch, as it often fails to meet the expectations people have formed based on naturalistic social touch

Does Mediated Social Touch Succesfully Approximate Natural Social Touch?

Mediated social touch (MST) devices are upcoming. To date, experimentsaimed at demonstrating whether effects of naturalistic social touch can be replicated with MST provide mixed findings. A possible explanation could be a lack of realism of current haptic displays in combination with not sufficiently taking contextual factors of social touch into account. Using a qualitative approach, our study aims to gain more insight into the influence of contextual effects on the experience of an MST, by means of exploring female participants’ experiences of receiving an MST from a male stranger versus their romantic partner. Our findings show that simultaneously feeling and seeing the touch act performed on a corporeal object can be beneficial for the MST experience. However, our findings also demonstrate that it is not self-evident to regard MST as phenomenologically equal to natural social touch, as it often fails to meet the expectations people have formed based on naturalistic social touch

Does mediated social touch succesfully approximate natural social touch?

To date, experiments aimed at demonstrating whether effects of naturalistic social touch can be replicated with Mediated Social Touch (MST) provide mixed findings. A possible explanation could be a lack of realism of current haptic displays in combination with not sufficiently taking contextual factors of social touch into account. Using a qualitative approach, our study aims to gain more insight into the influence of contextual effects on experience of an MST, by means of exploring female participants’ experiences of receiving an MST from a male stranger versus their romantic partner. Our findings show simultaneously feeling and seeing the touch act performed on a corporeal object can be beneficial for MST experience. However, our findings also demonstrate that it is not self-evident to regard MST as phenomenologically equal to natural social touch, as it often fails to meet expectations people formed based on naturalistic social touch