IMPROVING THE VIII C CLASS STUDENTS’ SPEAKING ABILITY BY USING ROLE-PLAY TECHNIQUE AT SMP NEGERI 11 JEMBER IN THE 2010/2011 ACADEMIC YEAR

Abstract : This article is intended to describe the research result on the use of Role-play in improving the VIII C class students’ speaking ability and students’ active participation in teaching learning activity. The research problem was the students’ experienced difficulties in speaking. It is hard for students to express their ideas orally. To solve this problem, the role-play technique was used to improve students’ active participation and their speaking ability achievement. The research design was classroom action research and the primary data were collected by using reading comprehension test and observation. The result of the research showed that the use of role-play could improve the students’ active participation and their reading comprehension achievement. Key Words: role-play, and speaking achievement

Let's Study Conjuctions

iv, 44 hlm; 21 c

Introducing Tenses

iv, 52 hlm; 21 c

Olahraga Kegemaranku Bulu Tangkis

iv, 64 hal.: ilus.; 25 c

The Effect of Brand Image and Service Quality on Customer Satisfaction at PT Pos Indonesia in the Waru Area, Sidoarjo

In this digital era, buying goods through the internet (online) is very popular with the people of Indonesia. Delivery of goods in online purchases, of course, also involves delivery service companies so that customers just wait and the goods will arrive via courier. The only BUMN engaged in service delivery is PT PT Pos Indonesia. This studyiaims toianalyze the effect of Brand Image and Service Quality on Customer Satisfaction in the Waru area, Sidoarjo. The sample in this study were people who were in the Waru sub-district and had used the services of PT Pos Indonesia, as many as 96 respondents. The sampling method used is Non Probability Sampling with the technique used is Accidental Sampling. This research shows that Brand Image and Service Quality have a significant effect on customer satisfaction of PT Pos Indonesia

Olahraga kegemaranku bulu tangkis.

Buku ini memberikan penjelasan singkat tentang teknik-teknik dasar dalam buku tangkis serta contoh latihan.iv, 64 hlm.: ilus.; 25 cm