Knowledge, Dental Anxiety, and Patient Expectations During the COVID-19 Pandemic

Objective: To assess the knowledge, dental anxiety, and expectations regarding dental services during the COVID-19 pandemic. Material and Methods: The respondents were Indonesian citizens above 18 years old. An online Google survey was administered using a structured questionnaire with a snowball sampling technique. Survey items comprised knowledge related to COVID-19, dental anxiety assessed using the modified DAS (Dental Anxiety Scale) and expectations regarding dental services using four dimensions of dental service quality. All questionnaires were tested for reliability and indicated acceptable and good agreement. The data were analyzed descriptively. Results: A total of 553 responses were analysed. Most respondents were female (72.9%), 76.7% knew of recommendations to postpone dentist visits and 86.8% knew methods of preventing COVID-19 transmission. More than 70% of respondents knew the precaution procedures in the dental office during COVID-19, and only 27.9% had moderate-severe anxiety. Most respondents’ expectations regarding dental services during the pandemic era were related to the quality domain of reliability and responsiveness. Conclusion: Respondents knew about COVID-19 transmission and prevention, emergency conditions warranting a visit to the dentist and the procedures used at the dental office. Most respondents stated that they were not anxious about visiting a dentist during the pandemic. The respondents expect the dentist to provide sufficient information to improve oral health and treatment plan

Knowledge, Dental Anxiety, and Patient Expectations During the COVID-19 Pandemic

Objective: To assess the knowledge, dental anxiety, and expectations regarding dental services during the COVID-19 pandemic. Material and Methods: The respondents were Indonesian citizens above 18 years old. An online Google survey was administered using a structured questionnaire with a snowball sampling technique. Survey items comprised knowledge related to COVID-19, dental anxiety assessed using the modified DAS (Dental Anxiety Scale) and expectations regarding dental services using four dimensions of dental service quality. All questionnaires were tested for reliability and indicated acceptable and good agreement. The data were analyzed descriptively. Results: A total of 553 responses were analysed. Most respondents were female (72.9%), 76.7% knew of recommendations to postpone dentist visits and 86.8% knew methods of preventing COVID-19 transmission. More than 70% of respondents knew the precaution procedures in the dental office during COVID-19, and only 27.9% had moderate-severe anxiety. Most respondents’ expectations regarding dental services during the pandemic era were related to the quality domain of reliability and responsiveness. Conclusion: Respondents knew about COVID-19 transmission and prevention, emergency conditions warranting a visit to the dentist and the procedures used at the dental office. Most respondents stated that they were not anxious about visiting a dentist during the pandemic. The respondents expect the dentist to provide sufficient information to improve oral health and treatment plan

FAKTOR-FAKTOR YANG BERHUBUNGAN DENGAN KEPATUHAN PEDAGANG DALAM PELAKSANAAN PROTOKOL KESEHATAN COVID-19 DI PASAR PETISAH KOTA MEDAN SUMATERA UTARA

Pasar Petisah is one of the markets in Medan City where PD Pasar requires traders to apply health protocols during the July purchase of goods. This study aims to determine education, knowledge, attitudes, social environment, and sources of information on Trader Compliance with the Implementation of the Covid-19 Health Protocol in Petisah Market, Medan City, North Sumatra. This type of research is a quantitative study using a cross sectional study design. The research sample consisted of 83 people. The results of this study were tested statistically using the Chi Square Test with a 95% confidence level using SPSS software. The results showed that the P-Value for education was 0.000 (0.000 <0.05), the P-Value for knowledge was 0.004 (0.004 <0.05), the P-Value for attitude was 0.000 (0.000 <0.05), the P-value for knowledge -The social environment value is 0.143 (0.143> 0.05), the P-value of the information source is 0.296 (0.296 <0.05). The conclusion is that there is a relationship between education, knowledge, and attitudes towards Trader Compliance with the Implementation of the Covid-19 Health Protocol in Pasar Petisah Kota Medan, North Sumatra, while the Social Environment and sources of information are not related to the Implementation of the Covid-19 Health Protocol in the Petisah Market, Medan City, North Sumatra. It is recommended that traders and the public are expected to increase their knowledge (understanding) about Covid-19 and continue to carry out the Covid-19 health protocol wherever they are in order to avoid the transmission of the Covid-19 disease