Offshoring service and trade union action: the union organization of call centers workers in Argentina

El objetivo de este artículo es plantear una reflexión sobre los alcances y los límites de la acción sindical en el marco de procesos de deslocalización internacional y de relocalización de actividades. La idea rectora del trabajo es que las normas que regulan los mercados laborales y las que protegen la fuerza de trabajo determinan la diferencia en los procesos de deslocalización, tanto como el nivel de organización y el poder de negociación de los trabajadores. El ámbito de indagación de este texto corresponde a una actividad en la que impactan los procesos de deslocalización internacional: los servicios de atención a clientes de los centros de llamadas de la Argentina. En ese marco, se analizan las estrategias que despliegan los trabajadores para mantener las conquistas alcanzadas en el plano concreto de la relación laboral y para avanzar en la esfera de la protección de sus derechos laborales. El análisis desarrollado muestra las limitaciones de la acción de los sindicatos ante las permanentes reestructuraciones empresariales, y se enfatiza que la fuerza de trabajo sólo podrá recuperar poder de negociación con mayor unidad sectorial, respaldándose en estrategias que desborden las problemáticas de cada empresa particular, e incluso que traspasen las fronteras nacionales.The aim of this paper is to reflect on the possibilities and the limits of trade union action under offshoring processes and relocation of activities. The guiding idea is that the difference between relocation processes are determined by the rules that governs labor markets and protects the workforce determine as well as by the level of organization and bargaining power of workers. The reserch area of this paper is an activity that is strongly impacted by the offshoring process: the customer care services of the call centers in Argentina. The issues adressed here refer to the workers strategies oriented to maintain the gains achieved in the concrete level of employment relationchips and to advance on the field of labor rights. Broadly, the analysis shows the deeper challenges of the unión action to adress the permanent corporate restructurings, emphasizing that the workforce can only regain bargaining power with greater unit at the sectorial level. This implies supported on strategies that go beyond the problems of each individual company and even beyond national borders

Deslocalización extraterritorial de empleos del sector servicios: Sentidos y transformaciones del trabajo

En este artículo se presentan los primeros resultados de una investigación en la que se indaga en la evolución actual de la industria de call centers en Argentina. La reflexión se enmarca a partir de la consideración de los proyectos de deslocalización extraterritorial que comprenden actualmente al sector servicios y, puntualmente, a los servicios de atención telefónica a clientes. Se analizan un conjunto de cuestiones que se derivan de la expansión actual de los call centers para conocer la fisonomía que adopta el trabajo offhore en el caso argentino. El análisis se amplia incorporando otra dimensión, que contempla las transformaciones del trabajo desde el punto de vista de su sentido y de las relaciones sociales que, a través de éste, se ponen en juego. Concretamente, la atención se dirige a los jóvenes y a las mujeres que trabajan como teleoperadores en los call centers offshore para rastrear la conformación de nuevas formas identitarias en el campo del trabajo y de las relaciones profesionales.Fil: del Bono, Andrea. Consejo Nacional de Investigaciones Científicas y Técnicas. Oficina de Coordinación Administrativa Saavedra 15. Centro de Estudios e Investigaciones Laborales; Argentin

Clash of Career and Family: Fertility Decisions after Job Displacement

In this paper we investigate how fertility decisions respond to unex- pected career interruptions which occur as a consequence of job displace- ment. Using an event study approach we compare the birth rates of dis- placed women with those of women una®ected by job loss after establish- ing the pre-displacement comparability of these groups. Our results reveal that job displacement reduces average fertility by 5 to 10% in both the short and medium term (3 and 6 years) and that these e®ects are largely explained by the response of white collar women. Using an instrumen- tal variable approach we provide evidence that the reduction in fertility is not due to the income loss generated by unemployment but arises be- cause displaced workers undergo a career interruption. These results are interpreted in the light of a model in which the rate of human capital accumulation slows down after the birth of a child and all specific human capital is destroyed upon job loss.fertility, unemployment, plant closings, human capital

Clash of Career and Family. Fertility Decisions after Job Displacement

In this paper we investigate how fertility decisions respond to unexpected career interruptions which occur as a consequence of job displacement. Using an event study approach we compare the birth rates of displaced women with those of women unaffected by job loss after establishing the pre-displacement comparability of these groups. Our results reveal that job displacement reduces average fertility by 5 to 10% in both the short and medium term (3 and 6 years) and that these effects are largely explained by the response of white collar women. Using an instrumental variable approach we provide evidence that the reduction in fertility is not due to the income loss generated by unemployment but arises because displaced workers undergo a career interruption. These results are interpreted in the light of a model in which the rate of human capital accumulation slows down after the birth of a child and all specific human capital is destroyed upon job loss.Fertility, Unemployment, Plant closings, Human capital

Clash of Career and Family: Fertility Decisions after Job Displacement

In this paper we investigate how fertility decisions respond to unexpected career interruptions which occur as a consequence of job displacement. Using an event study approach we compare the birth rates of displaced women with those of women unaffected by job loss after establishing the pre-displacement comparability of these groups. Our results reveal that job displacement reduces average fertility by 5 to 10% in both the short and medium term (3 and 6 years) and that these effects are largely explained by the response of white collar women. Using an instrumental variable approach we provide evidence that the reduction in fertility is not due to the income loss generated by unemployment but arises because displaced workers undergo a career interruption. These results are interpreted in the light of a model in which the rate of human capital accumulation slows down after the birth of a child and all specific human capital is destroyed upon job loss.fertility, unemployment, plant closings, human capital

Clash of Career and Family: Fertility Decisions after Job Displacement

In this paper we investigate how fertility decisions respond to unexpected career interruptions which occur as a consequence of job displacement. Using an event study approach we compare the birth rates of displaced women with those of women unaffected by job loss after establishing the pre-displacement comparability of these groups. Our results reveal that job displacement reduces average fertility by 5 to 10% in both the short and medium term (3 and 6 years) and that these effects are largely explained by the response of white collar women. Using an instrumental variable approach we provide evidence that the reduction in fertility is not due to the income loss generated by unemployment but arises because displaced workers undergo a career interruption. These results are interpreted in the light of a model in which the rate of human capital accumulation slows down after the birth of a child and all specific human capital is destroyed upon job loss.fertility, unemployment, plant closings, human capital

Fertility and Economic Instability: The Role of Unemployment and Job Displacement

We study the effect of job displacement on fertility in a sample of white collar women in Austria. Using instrumental variables methods we show that unemploy- ment incidence as such has no negative effect on fertility decisions, but the very fact of being displaced from a career-oriented job has; fertility rates for women affected by a plant closure are signiffcantly below those of a control group, even after six years.fertility, unemployment, plant closings, human capital

Clash of Career and Family - Fertility Decisions after Job Displacement

In this paper we investigate how fertility decisions respond to unexpected career interruptions which occur as a consequence of job displacement. Using an event study approach we compare the birth rates of displaced women with those of women unaffected by job loss after establishing the pre-displacement comparability of these groups. Our results reveal that job displacement reduces average fertility by 5 to 10% in both the short and medium term (3 and 6 years) and that these effects are largely explained by the response of white collar women.Using an instrumental variable approach we provide evidence that the reduction in fertility is not due to the income loss generated by unemployment but arises because displaced workers undergo a career interruption. These results are interpreted in the light of a model in which the rate of human capital accumulation slows down after the birth of a child and all specific human capital is destroyed upon job loss.Fertility, unemployment, plant closings, human capital

Chapter Nuove iconografie per la rappresentazione del patrimonio su Instagram

The 43rd UID conference, held in Genova, takes up the theme of ‘Dialogues’ as practice and debate on many fundamental topics in our social life, especially in these complex and not yet resolved times. The city of Genova offers the opportunity to ponder on the value of comparison and on the possibilities for the community, naturally focused on the aspects that concern us, as professors, researchers, disseminators of knowledge, or on all the possibile meanings of the discipline of representation and its dialogue with ‘others’, which we have broadly catalogued in three macro areas: History, Semiotics, Science / Technology. Therefore, “dialogue” as a profitable exchange based on a common language, without which it is impossible to comprehend and understand one another; and the graphic sign that connotes the conference is the precise transcription of this concept: the title ‘translated’ into signs, derived from the visual alphabet designed for the visual identity of the UID since 2017. There are many topics which refer to three macro sessions: - Witnessing (signs and history) - Communicating (signs and semiotics) - Experimenting (signs and sciences) Thanks to the different points of view, an exceptional resource of our disciplinary area, we want to try to outline the prevailing theoretical-operational synergies, the collaborative lines of an instrumental nature, the recent updates of the repertoires of images that attest and nourish the relations among representation, history, semiotics, sciences

Chapter Renewable power sources in coastal areas. A viability assessment in the scope of needs and regulations

The work deals with renewable energy project, in the context of the deregulated energy market. Special attention is focused on renewables and on the situation in Italy from the standards point of view. The set up of a wind farm and a PV plant in coastal Sardinian area for both electricity and desalinated water production is studied. The convenience of fuelling desalination plants through renewables is investigated by taking into account additional on-side trading instruments. A model to simulate the operation wind and PV systems is applied both to calculate the produced energy and to assess the performance of a desalination plant, namely a reverse osmosis plant driven with PV and wind sources that works in a small island site