Behavioural compliance and law enforcement in online hate speech

This research was partially funded by the Data to Decisions Cooperative Research Centre (D2D CRC, Australia) 2, and Meta-Rule of Law (DER2016-78108-P, Spain).It is usually said that technical solutions should operate ethically, in compliance with the law and subject to good governance principles. In this position paper we face the problem of behavioural compliance and law enforcement in the case of hate and fear speech online. Law enforcement and behavioural compliance are ways of coping with the objective of stopping hate online. We contend that a combination of regulatory instruments, incentives, training, proactive selfawareness and education can be effective to create legal ecosystems to improve the present situation

Hate Speech: a Quality of Service Challenge

Abstract-The use of social media has become pervasive across many aspects of our lives. We now depend on social media platforms more than ever before. Our dependence on social media has created a greater demand for a higher quality of service, but also for this quality to apply in new areas. As the social media experience and "real world" experience merge, there is an increased expectation that the norms of society will also apply in social media settings. There is an increasing demand for social media platforms to empower users with tools to report hate speech and other forms of dangerous content. There is also an increasing demand for greater quality of service in the way these reports are managed. The approach of social media companies to this problem, which is to largely avoid the issue by not publishing the data needed to assess the relevant quality of service, is being overcome by third party solutions. This paper discusses one such solution which is currently under development, as well as some of the challenges to improving quality of service in this area. e-services; quality of service; hate speech; social medi

Building SMARTER Communities of Resistance and Solidarity

The Cyber-Racism and Community Resilience (CRaCR) project included an examination into features of online communities of resistance and solidarity. This work formed a key part of the project’s focus on resilience and produced a deeper understanding of a range of types of actors working in this space and how they might individually contribute effectively to creating resilience. The need for new synergies between different types of stakeholders and approaches was highlighted as an area of future work. This paper explores a design for that future work that builds and supports online communities of resistance and solidarity by drawing on the lessons from the earlier research and extending them. This new work both presents a model for cooperation and explains how different stakeholders can positively engage under the model in a smarter way. That is, through a system which facilitates Solidarity in Moving Against Racism Together while Enabling Resilience. This new approach draws on the strengths of individuals actors, but also seeks to turn points of weakness for one actor into opportunities for cooperation that strengthen the system as a whole

The rise and fall of a Facebook hate group

One Facebook group has repeatedly caught the media’s attention. The group is called "Israel" is not a country!... ... Delist it from Facebook as a country! Despite the opinions of experts who highlighted the racist nature of the group, Facebook refused to take action. After unsuccessfully lobbying Facebook for intervention, a organization known as the Jewish Internet Defense Force took control of the Facebook group in late July 2008 and began to manually dismantle it from the inside. The rise and fall of this group highlights open questions on the right response to online hate in user generated content

A process of improving Process Improvement Processess in academic research

EThOS - Electronic Theses Online ServiceGBUnited Kingdo