From emergency to durable water, sanitation and hygiene (WASH) interventions: insights from the protracted Syrian refugee situation in Lebanon

Abstract Emergency water, sanitation and hygiene (WASH) programming often fails to meet defined humanitarian or sectoral standards and the needs of those affected by crises. There have been calls to shift toward more resilient, durable and sustainable WASH interventions. Drawing on a mix of qualitative methods, this paper traces the nature and evolution of the factors affecting different kinds of WASH interventions in Lebanon. Factors contributing to a slow uptake of durable WASH solutions include Lebanon not being a signatory of the 1951 Refugee Convention, a 'no camp' policy adopted by the Government of Lebanon, aid agencies under pressure to cater for lifesaving WASH needs of the Syrian refugees, a lack of sufficient funds, Syrian refugee migration to Europe in 2014, limited Syrian refugee resettlement options, terrorism at the Lebanese border in 2014, as well as fears of nationalization of Syrian refugees – rooted in experiences from the Palestinian refugees in Lebanon. The paper demonstrates that the overall WASH response to Syrian refugees in Lebanon mirrors the interplay between aid agencies, the donor community and the Government of Lebanon. We argue that the Lebanese Government should have acted much earlier and devised a strategy flexible enough to turn a challenge into an opportunity by advocating for funds that allow for durable solutions and sustainable impact on the lives of the Syrian refugees and Lebanese hosting communities. We conclude by highlighting policy and practical lessons for refugee-hosting countries and donor agencies. HIGHLIGHT WASH interventions are used in nearly all emergency contexts to help reduce risks. The unsustainability of emergency WASH interventions has led to attempts for more durable solutions. In Lebanon, durable WASH interventions that benefitted both Syrian refugees and host communities were initiated by the end of 2014. Factors for this shift policy shift mirrors the interplay between aid agencies, the donor community and the Government of Lebanon

Diffusion of electronic water payment innovations in urban Ghana. Evidence from Tema Metropolis

Recent advances in mobile technologies, especially in the utility payment space, are having an increasingly profound impact on our daily lives and offer advantageous services in the utility sectors. This paper examines the prevalence and patterns of customer uptake of an electronic water payment (EWP) system and its implications for water delivery in the Tema Metropolitan Area, Ghana. Data for the study comprised a survey of 250 utility customers and the review of a 12-month water use and customer payment database from a water supply company. Results indicate that although customers were aware of EWP’s existence, overall uptake was very low. EWP awareness and intention to use EWP were not significantly associated with customers’ gender,phone/mobile money ownership,educational status, and water usage. However, age, employment status, income, and means of receiving monthly bills were found to be statistically different in relation to the awareness of EWP. These findings offer several implications for water service and utility providers to market mobile payment solutions and to increase the consumer uptake of these services and payment options

Powershifts, organisational value, and water management: digital transformation of Ghana's public water utility

There are fundamental unresolved questions about the nature of the interplay between digital innovations and water management processes. However, there has been little research on how increasing digital transformation impacts water management and infrastructure in the Global South. This article draws on a socio-technical lens and primary field data to analyse the digital transformation of water management in Ghana's state water utility company. Digital water innovations were found to be recent and delivering relatively limited impacts yet, with value mainly accruing at the utility's operational rather than strategic level, and incremental, not transformative. Digitalisation and datafication also present avenues for power shifts, internal and external struggles, and changes in water management structures and responsibilities. The paper ends with a brief discussion of the implications for water service governance and research and suggestions for using data and information generated from digital water infrastructure to improve services

Resocializing digital water transformations : outlining social science perspectives on the digital water journey

Funding information: National Cyber Security Centre; Scottish Government, Grant/Award Number: Hydro Nation Scholars; University of Manchester, Grant/Award Number: Presidential fellowship; University of Manchester, Grant/Award Number: SEED PGR scholarship (Amankwaa).Digital water transformation is often written about as though universally desirable and inevitable, capable of addressing the multifaceted socioecological challenges that water systems face. However, there is not widespread reflection on the complexities, tensions and unintended consequences of digital transformation, its social and political dimensions are often neglected. This article introduces case studies of digital water development, bringing examples of technological innovation into dialogue with literature and empirical research from across the social sciences. We examine how Big Data affects our observations of water in society to shape water management, how the Internet of Things becomes involved in reproducing unjust water politics, how digital platforms are entangled in the varied sociocultural landscape of everyday water use, and how opensource technologies provide new possibilities for participatory water governance. We also reflect on regulatory developments and the possible trajectories of innovation resulting from public‐private sector interactions. A socially and politically informed view of digital water is essential for just and sustainable development, and the gap between industry visions of digital water and research within the social sciences is inhibitive. Thus, the analysis presented in this article provides a novel, pluralistic perspective on digital water development and outlines what is required for more inclusive future scholarship, policy and practice.Publisher PDFPeer reviewe

Access heterogeneities and collection time inequalities of drinking water sources in Ghana: implications for water and development policy

Time poverty remains a critical issue for water access across the globe. However, research on the time spent for water collection and the factors associated with collection time inequalities and access heterogeneities is limited, especially in sub-Saharan Africa. Drawing on the 2014 Ghana’s Demographic and Health Survey (DHS) data, and statistical and spatial analysis, we apply the concept of “everydayness” of water collection time poverty to examine the factors associated with water collection time inequalities and access heterogeneities of drinking water sources in Ghana. Our analysis shows that 8.6% of households face drinking water collection time poverty and this is prevalent and significant across different socio-economic groups and geographies. The observed geographical heterogeneity and collection time inequality in drinking water sources in this paper adds to the literature in terms of variation in household water insecurity across time and space. The water policy implications of these findings are discussed, and we highlight strategies to rethink drinking water security in the Global South

Powershifts, organisational value, and water management:Digital transformation of Ghana's public water utility

There are fundamental unresolved questions about the nature of the interplay between digital innovations and water management processes. However, there has been little research on how increasing digital transformation impacts water management and infrastructure in the Global South. This article draws on a socio-technical lens and primary field data to analyse the digital transformation of water management in Ghana's state water utility company. Digital water innovations were found to be recent and delivering relatively limited impacts yet, with value mainly accruing at the utility's operational rather than strategic level, and incremental, not transformative. Digitalisation and datafication also present avenues for power shifts, internal and external struggles, and changes in water management structures and responsibilities. The paper ends with a brief discussion of the implications for water service governance and research and suggestions for using data and information generated from digital water infrastructure to improve services.</p