Manager’s Performance towards Intranet usage based on a Task- Technology Human Behaviour Model (TTHBM): a case study at operators of major terminal port in Malaysia / Noor Aqilah Ahmad Tajedi.

Intranet is a part of information and communication technology tools. It is really convenient to be used compared to completing one‘s task using traditional methods of processes. Albeit it being useful, there still are some issues of using the Intranet including the system, cost and human behaviour. Hence, this quantitative study adopted a combination of information system and human behaviour theories to determine the manager’s performance toward intranet usage based on a Task- Technology Human Behaviour Model (TTHBM) as a case study an operators of Major terminal Port in Malaysia. In this study TTHBM will be tested where the independent variable and dependent variable in this model are related to the middle managers The intervening variables on this study are Intranet usage, middle manager‘s frustration, withdrawal behaviour and Intranet resistance which control the statistics of this study. The target population of the study comprise middle managers who work at major terminal operators in Malaysia which use the Intranet system and the sample size of this study is 254. Two types of tool have been used in this study. namely Social Sciences (SPSS) Version 20.0 to key in data and Analysis of Moment Structures (AMOS) Version 20.0 to test the structural equation modelling (SEM). After running SEM one additional hypothesis has been found. So the total hypothesis of this study is eleven and six hypotheses are significant. TTHBM model is appropriate and useful for decision making at the management level in the Malaysia major terminal operator industry especially on the issue of surging Intranet usage among managers. Moreover for practitioners, they could understand how Intranet resistance, Intranet usage, task-technology fit, middle frustration and withdrawal behavior influence performance, either directly or indirectly. Thus, by understanding the relationships of performance, they could carefully strut/agile the effective ways on how to improve individual performance through technology usage. There is some limitation especially in collecting information and time limitation in process to complete this study. The researcher hopes that the recommendation suggested could assist this sector or industry in improving their Intranet implementation or adoption. Furthermore, the researcher also desires to make this model as guide or reference to other sectors/industries as a fundamental before they adapt a new technology. This model also could guide decision makers/policy makers/vendors/producers in the related industry especially on how to increase usage of technology (e.g. Intranet) among managers in the major terminal operators industry or in other industries in Malaysia. For academicians, the relationships between the various factors affecting the successful implementation of Intranet at major terminal operators can be added to literature and the benefits gained gives competitive advantage

Development of Distraction Risk Index (DRI) Among the Intrastate Bus Driver in Kuala Lumpur, Malaysia

Bus services is one of the main public transport chosen by the people all around the world especially in the big city such as Kuala Lumpur. However, the safety of the passenger of the bus services become main concern among the researchers due to increasing number of accidents among the bus services. Some researcher found that, the major factor of the accidents involving bus services was caused by the bus driver distraction. Therefore, the objective of this research is to develop the Distraction Risk Index (DRI) among the intrastate bus driver. This research will only focus on the intrastate bus driver in Kuala Lumpur. Survey which adapting the Hampton University Transportation Centre Bus Driver Distraction Survey was used and distributed to 215 intrastate bus drivers in Kuala Lumpur, Malaysia. It was found that there were four sources of distraction which classified as very high risk which were condition of the bus, traffic congestion, drivers’ welfare and drivers’ health. Findings of this research can be used as a platform for future improvement for the performance of the intrastate bus services. This research also can provide assistance to future researchers to design and provide solution to overcome sources of distraction

Evaluation of whole body vibration and back pain problem among Light Rapid Transit (LRT) drivers

A cross sectional study was conducted to evaluate whole body vibration (WBV) and back pain problem among light rail transit (LRT) driver. This study was carried out to determine exposure level of whole body vibration and identify back pain problem due to whole body vibration exposure among LRT driver. Standardized Nordic questionnaire was used for the analysis of musculoskeletal symptoms, to identify the prevalence of back pain, information about health history, working time duration, and working experiences was obtained from 52 drivers of light rail transit (LRT) train. HVM 100 Larson Davis was used to measure whole body vibration measurement of eight LRTs with different vehicle number. The measurement of whole body vibration was done during operation working time. The data collected from HVM 100 were transferred to the Blaze software for getting the vibration magnitude of the experiment while data collected from survey were analyzed by using Statistical Package for the Social Sciences (SPSS) for statistical analysis. The analysis of graph patterns and the differentiation of magnitude value from each LRT were studied to determine the exposure level of vibration. A high prevalence of back pain (82.7%) among LRT drivers was found and high daily exposure level was obtained. The finding showed that, there are relations between back pain and daily vibration exposure which resulted in a correlation coefficient of 0.709, with significant at α = 0.05. In conclusion, it was expected that the individuals subjected to the high vibration levels would tend to report back pain

Physical fatigue assessment for intrastate bus driver

Fatigue is considered a psychological or mental fatigue type characterized by subjective feelings of a disinclination to continue driving, drowsiness, fatigue, and deduction motivation. Bus drivers in Malaysia have been facing physical fatigue from driving for many years. Therefore, investigating the psychophysiological factor that related to fatigue could improve understanding and management for fatigue in the transport industry. Physical factors are divided by two parts that is upper and lower body. The objective of this study is to identify the cause, determine the level and analyze the physical fatigue on bus driver. There were two methods applied in this study, which were Modified Nordic Questionnaires that represent subjective measurement and surface Electromyography (sEMG) the objective measurement. Results from sEMG showed neck and upper back muscle groups leads to fatigue as the muscle is running out of energy based from the graph. Through the sEMG data, it can determine the level of physical fatigue on bus driver and analyzed the physical fatigue. Findings of this study from the questionnaire data analysis using the Statistical Package Social Science software, it is proved that physical fatigue really occurred to the intrastate bus driver. Results also showed significant correlation relationship between physical and mental

Frequent Route Map For Transit Users In Klang Valley, Malaysia

Abstract. Public transit has gained significant attention among Malaysian citizens for the past few years. The increase in the number of private vehicles on the road leads to massive traffic jam especially during peak hours, thus causing them to consider switching towards public transit. Our mission in Prasarana Malaysia Berhad is to ensure that people can get stress-free experience while using public transports. One of the elements that contribute towards stress-free experience is passenger information system. In this paper, an alternative method to channel transit information to passenger is proposed that is by using frequent route map (FRM). In FRM, the frequency schedule of public bus is presented graphically on the GIS. The lower the operation frequency, the thinner the route line on the map will be and vice versa. As a result, the frequency schedule-GIS combination has made it easier for viewer to both identify the service availability and frequency

Frequent Route Map For Transit Users In Klang Valley, Malaysia

Abstract. Public transit has gained significant attention among Malaysian citizens for the past few years. The increase in the number of private vehicles on the road leads to massive traffic jam especially during peak hours, thus causing them to consider switching towards public transit. Our mission in Prasarana Malaysia Berhad is to ensure that people can get stress-free experience while using public transports. One of the elements that contribute towards stress-free experience is passenger information system. In this paper, an alternative method to channel transit information to passenger is proposed that is by using frequent route map (FRM). In FRM, the frequency schedule of public bus is presented graphically on the GIS. The lower the operation frequency, the thinner the route line on the map will be and vice versa. As a result, the frequency schedule-GIS combination has made it easier for viewer to both identify the service availability and frequency