Exploring the Research Landscape of Turnover Intention: A Bibliometric Analysis

Employee turnover intention remains a critical area of interest for organizational researchers and practitioners, as it directly impacts workforce stability and productivity. This study presents a comprehensive bibliometric analysis of turnover intention from 1957 to 2023 to uncover key trends, influential authors and institutions, and future directions. A systematic literature search was conducted using the Scopus database, resulting in a large dataset of scholarly articles spanning several decades. The analysis conducted in this paper demonstrates a noteworthy increase in the body of research on turnover intention across time, underscoring its enduring significance in organizational studies. Through mapping the research landscape, this study has effectively identified a distinct cluster of scholarly research focusing on turnover intention, job satisfaction, personnel management, and personnel turnover. The trends, influential authors, and institutions of turnover intention fields are identified through citation analysis, shedding light on seminal works and leading contributors in the field. This bibliometric analysis enhances the current body of knowledge by providing a contemporary overview of the literature on turnover intention. It identifies critical research contributions and offers guidance for future research. Finally, this study provides a fundamental basis for scholars who aim to further the area, enhance techniques for organizational retention, and cultivate more satisfying work environments for employees

The use of social media, e-mail and instant messaging as the predictors of an employee’s work performance / Ainaa Idayu Iskandar, Ahmad Fadhly Arham and Najiah Shohaime

Computer mediated communication tools such as e-mail, instant messaging and social media has become common tools used to deliver messages to get prompt responses. It is an opportunity for organizations to use and fully utilise the functions of e-mail, instant messaging and social network to improve work performance. This study was conducted at one of the public service departments in Malaysia with 132 number of questionnaires distributed. The data was analysed using multiple regression. Findings showed that there is significant relationship between the use of instant messaging and social network with performance, whereas the results for the use of e-mail showed otherwise. This paper provides a better knowledge and information on how to increase the work performance of employees through the use of instant messaging and social network. The findings may also contribute to the existing literature

Are we Resilient Enough? A Post-Pandemic Case Study Approach Among Leaders of SMEs in Malaysia

Purpose: The present study has adopted a case study approach to gain insight into the phenomenon of persistent success in business organisations from the perspective of leaders who have achieved it and proposes a new model of resilient leadership.   Design/Methodology/Approach:  Three case studies were conducted, providing an in-depth analysis of the factors contributing to SME owners’ leadership orientation across diverse industries. The data analysis was conducted using a two-stage approach. First, by using thematic analysis, eight themes were identified. Second, expert reviews were consulted to obtain feedback on these eight themes, and subsequent modifications were made.   Findings:  The importance of leadership effectiveness extends beyond the operational functioning of a business, encompassing the crucial task of maintaining employee morale amidst grievances and volatile economic and social conditions. These leaders promptly demonstrated responsiveness and adaptability to the prevailing economic situation. A model of resilient leadership has been proposed, comprising six dimensions that include adaptability, emotional intelligence, vision, spiritual intelligence, a growth mindset, and an internal ecosystem.   Research implication:  The novelty of this newly proposed leadership model primarily lies in its application within the Malaysian context, as many of the previous leadership theories have been developed in a western context, and some of the elements might not be relevant to an eastern culture.   Practical implication: The newly proposed model could be embedded into the entreperenerial development in Malaysia and also be extended to other neighbouring countries that share similar cultures.   Originality/Value: Research on leadership is vast, with the majority of it conducted quantitatively. Thus, conducting a leadership study through qualitative analysis poses different insights and implications than the existing literature

Parasocial relationship influence on the upcycled fashion purchase intention among igeneration in Malaysia post-Covid-19: an empirical study

The coronavirus disease (COVID-19) pandemic has impacted the pursuit of sustainable development in various ways. Current consumer trends suggest an increased awareness of sustainable consumption or fashion consumption. Past studies have focused more on general concepts of sustainable fashion consumption (SFC), including environmental, ethical, second-hand, and recycling while neglecting upcycling fashion. Therefore, the study investigated the Malaysian iGeneration purchase intention of upcycled fashion products postCOVID-19. The study extended the moderating role of parasocial relationship based on the Theory Planned Behaviour (TPB). A quantitative online survey was conducted among 230 respondents from IGeneration between 10 to 25 years old in Malaysia. The hypotheses were tested using Partial Least Squares Structural Equation Modelling (PLS-SEM). The study outcomes exhibited empirical support for the proposed research model. Two out of six hypothesized relationships were accepted. Specifically, subjective norm was positively linked to the purchase intention of upcycled fashion products. Meanwhile, parasocial relationship moderated subjective norm and purchase intention. The study provided insights into the application of TPB-based framework and enhanced knowledge of fashion industry players, educators and communities