An Analytic Framework for Design-Oriented Research Concepts

Over the last few decades, the field of information systems has shown a steadily increasing interest in design-oriented research. This is manifested through the emergence of different ontological and epistemological positions among IS researchers. Some challenges arise from this development, such as (a) a need to understand design-oriented IS research in relation to design-oriented approaches in other disciplines, and (b) a need for design theory representation that targets and is useful to stakeholders in both research and practice. This paper proposes a conceptual framework for understanding designoriented research, and its implications for research with a focus on meeting the two challenges mentioned above

Proceedings of the Inaugural Meeting ofAIS SIGPrag

The Special Interest Group on Pragmatist IS Research (SIGPrag) was approved by the Association for InformationSystems (AIS) council at its June 2008 meeting in Gallway. The motivation for this initiative is the growingrecognition of the importance of theorizing the IT artifact and its organizational and societal context from apragmatic and action-oriented perspective. SIGPrag\u27s mission is to provide a much-needed centre of gravity and tofacilitate exchange of ideas and further development of this area of IS scholarship.In summary, pragmatist IS research rests on the following set of assumptions: * Human life is a life of activity.* Humans do things that effect changes in their environment and/or within themselves.* Doing permeates thinking, conceptualizations and language use.* Human consciousness is a practical one that is in constant interplay with interventive, investigative, andevaluative actions.* Practical consciousness is formed by experience from previous actions and participation in social contexts.* IT and information systems are fundamentally symbolic language systems.* Linguistically expressed collective presuppositions, norms and categories (such as those embedded in ITand information systems) serve human activity and life.* The true value of IT and information systems lies in their potential to support human communication andcollaboration central to human activity and life.For more information about SIGPrag, its mission and current activities, please visit http://www.sigprag.org/The inaugural meeting of SIGPrag is to be held in Paris on Dec 14, 2008, in conjunction with the InternationalConference on Information Systems (ICIS). The meeting will consist of two parts, a scientific meeting and abusiness meeting. For the scientific meeting a call for position papers was issued in the summer of 2008, whichresulted in the following papers being selected for presentation:• What Kind of Pragmatism in Information Systems Research? by Göran Goldkuhl.• Pragmatic Approach in IS Projects Grounded on Recognised Frameworks by Raija Halonen.• Co-Design as Social Constructive Pragmatism by Mikael Lind, Ulf Seigerroth, Olov Forsgren, and AndersHjalmarsson.• Pragmatism and Information Systems (IS): Neurophilosophical approach by Garikoitz Lerma Usabiagaand Francesc Miralles.• Sustainability Communication: A role for IT and IS in relating business and Society by Mark Aakhus andPaul Ziek.• Managing Ambiguity while Reducing Uncertainty by Gianni Jacucci and Mike Martin.• A Pragmatic Conception of Service Encounters by Mikael Lind and Nicklas Salomonson.• Making the Web More Pragmatic: Exploring the Potential Of Some Pragmatic Concepts For IS ResearchAnd Development by Jens Allwood and Mikael Lind.• Introducing Human in Complex System: A Cognitive Pragmatics Based Model by G. Lortal.• The Pragmatic Web: An Application View by Mareike Schoop.• Design Research from a Communicative Perspective: How to Design Things with Words by Hans Weigand.• Representation and Correspondence: On the Validity of the Representation Assumption in InformationSystem Design by Pär J. Ågerfalk and Owen Eriksson.• Habermas’ theory in action by Jan L.G. Dietz.• Challenges to Information Systems Development by Roland Kaschek.The idea behind this inaugural meeting was to bring together people that share an affinity with pragmatist ISresearch and to initiate a scientific discussion about the role of pragmatist research in IS. We certainly hope that thisdiscussion will continue over the years to come. The papers are freely available for download athttp://www.sigprag.org

Usability in Social Action: Reinterpreting Effectiveness, Efficiency and Satisfaction

One of the most important qualities related to the use of information systems is arguably the usability achieved in actual use-situations. Three central criteria for usability as reflected in contemporary definitions are the effectiveness, efficiency and satisfaction with which users can achieve specified goals. A problem with these criteria is that they are expressed in terms of achieving goals, which, at least tacitly, seem to be restricted to goals related to an instrumental view of information system use. In this paper, we discuss how the concept of usability can be understood and utilized within a social action context. Specifically, we address how communicative goals are related to the criteria of effectiveness, efficiency and satisfaction. We argue that, in order to understand usability, we must consider both instrumental and communicative goals, since their combination constitutes a fundamental part of the social action context in which systems are used. Both instrumental and communicative goals affect the way systems and use-situations are designed and conceived

Pragmatization of Conceptual Modelling

The aim of this paper is to show how speech act theory can be used in systems development as a theoretical foundation for conceptual modelling. With the traditional notion of the conceptual model as an image of reality, the predominant modelling problem is to analyse how the external reality should be mapped into, and represented in, the system in a ‘true’ way. In contrast to this, we maintain that the main modelling problem should be to analyse the communication acts performed by use of the system within its business context. This implies an integration of traditional conceptual modelling with action-oriented business modelling based on speech act theory. With such an approach it is possible to reconcile traditional conceptual modelling and the pragmatic aspects of language and computer use. It is argued that such reconciliation is essential to arrive at systems that provide relevant information to users and in which users can trace responsibilities for information, actions and commitments made

Five Principles for DSR Based Curriculum Development

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Not so shore anymore: the new imperatives when sourcing in the age of open

Software outsourcing has been the subject of much research in the past 25 years, largely because of potential cost savings envisaged through lower labour costs, ‘follow-the-sun’ development, access to skilled developers, and proximity to new markets. In recent years, the success of the open source phe-nomenon has inspired a number of new forms of sourcing that combine the potential of global sourcing with the elusive and much sought-after possibility of increased innovation. Three of these new forms of sourcing are opensourcing, innersourcing and crowdsourcing. Based on a comparative analysis of a number of case studies of these forms of sourcing, we illustrate how they differ in both significant and subtle ways from outsourcing. We conclude that these emerging sourcing approaches call for conceptual development and refocusing. Specifically, to understand software sourcing in the age of open, the important concept is no longer ‘shoring,’ but rather five identified imperatives (governance sharedness, unknownness, intrinsicness, innovativeness and co-opetitiveness) and their implications for the development situation at hand

The innovation of Multiview3 for development professionals

The Multiview Methodology for Information Systems Development has never been a widely used or mass-market approach. It has always had a small user base, a localised approach to a global issue: coherent IS development. This paper concerns the underreported innovation of the Multiview3 methodology for Information systems analysis, design and development – specifically designed for non-specialists working in developing countries. The innovation emerged from the identification of a methodological ‘gap’ in support for non-specialists struggling with Information Systems problem structuring challenges. The Multiview3 story tells us how IS methodology can be innovated to address the needs of users. This version of Multiview is argued to be theoretically distinct from previous versions in terms of its focus (developing countries) and application (problem solving and co-learning in practice)