Innovator-Firm Collaboration: The Moderating Role of Transactional Capacity (TC)

Product innovations success at research and development level, does not guarantee that it will lead to the success in commercialization stage. Despite the enormous research efforts, the commercialization rates of product innovation are still at an alarming level in many countries including Malaysia. While collaboration has been acknowledged as pertinent to the success of innovation product commercialization, the collaborative effort between innovation recipient firm and the innovators remains limited. Besides, one of the central questions is how and under what condition the two parties are more likely to engage in a resilient collaborative effort, from the perspective of innovation recipient firms remain unclear. This new perspective requires an understanding of the relationship between collaboration and commercialization performance and the moderating effect of TC from firms perspective. Based on the response of 104 product innovation recipient firms, the findings show that collaboration positively affects firms market performance and innovation survival. In addition, transactional capacity gives medium effect to collaboration, leading to better firms innovation survival. This study contributes to the literature by exploring how close collaboration between firm and innovator initiates to enhance the firms market performance and innovation survival. It also increases our understanding of how TC relate to collaboration and market performance and innovation survival

Implementation Of Lean Technique Towards Reducing Waiting Time In A Public Healthcare Using Arena Simulation

Lean is a set of operating philosophies and methods that can help patients create maximum value by reducing waste and waiting time. Longer waiting times are associated with increased levels of discomfort experienced by patients that may affect the patient’s mental health, leads to depression, anxiety disorder and psychological distress. The waiting time of clinic is considered one of the crucial aspects of patient satisfaction which is a key indicator of service delivery. Therefore, the purpose of this study is to implement lean techniques towards reducing waiting time at outpatient department in one of the public healthcare centres in Kedah. This study had collected the data for three days at the outpatient department by using qualitative method through interview and observation. Data was collected through a record phenomenon with instrument and observing the service time of patients in the process flow throughout the treatment period from the moment they arrived at the healthcare until treatment is provided and the patient leaves the outpatient department. Arena simulation software designed for data analysis was used to simulate the modeled process in the simulation software. The simulation system can help to produce more accurate decision for an efficient flow of the patient’s in and out of the treatment process and reduce the waiting time. The results showed the total average processing time for each patient through all the process had reduced by 7.21 minutes (15.20%) after the waste was eliminated and improvement process had been made. This can lead to an increase in the number of patients in and out in daily operation at the outpatient department

The Influences of Workplace Environment, Job Satisfaction and Organization Commitment on Job Performance in Manufacturing Industry

 This study was conducted to examine the influence of worker environment, organizational commitment and job satisfaction on work performance among the workers in manufacturing industry in Batu Pahat, Johor. The objective of this study is to identify the dominant influence of workplace environment, organizational commitment, and job satisfaction that effects the job performance in manufacturing industry and to determine the relationship of workplace environment, organizational commitment, and job satisfaction towards job performance. To achieve the objectives, the data were collected through a questionnaire that investigated various performance aspects. Quantitative methods used to achieve the objectives of the study. The Statistical Package for Social Science (SPSS) will be used to calculate the data obtain from the soiled questions that were presented to the respondents. The aim of this study is to train researching developers from universities in view of the transfer, interpretation and scientific knowledge. This study contributes to educate and raise awareness of management, employers, and employees. The result of this study shows there are relationship of workplace environment, organizational commitment, and job satisfaction towards job performance

TPM: Factors And Barrier Analysis Towards Maintenance efficiency in Manufacturing Industry

Previous studies indicated that the autonomous maintenance barrier factors are affected the maintenance efficiency. However, most of these studies were conducted in the service industry but not in the manufacturing industry. Therefore, the purpose of this research is to identify the most critical barrier factors towards maintenance efficiency and also to identify the relationship between autonomous maintenance barrier factors and maintenance efficiency in manufacturing industries. Five research hypotheses were examined while considering the autonomous maintenance barrier factors which including lack of top management commitment, lack of training, lack of maintenance knowledge, resistance by employees, and lack of tools and instrument. The findings of this study revealed that lack of tools and instrument is the most critical barrier factor. This quantitative case study is crucial to the manufacturing industry in Malaysia because it provides a broad insight into the correlation between the autonomous maintenance barrier factor and maintenance efficiency

Implementation Of Lean Technique Towards Reducing Waiting Time In A Public Healthcare Using Arena Simulation

Lean is a set of operating philosophies and methods that can help patients create maximum value by reducing waste and waiting time. Longer waiting times are associated with increased levels of discomfort experienced by patients that may affect the patient’s mental health, leads to depression, anxiety disorder and psychological distress. The waiting time of clinic is considered one of the crucial aspects of patient satisfaction which is a key indicator of service delivery. Therefore, the purpose of this study is to implement lean techniques towards reducing waiting time at outpatient department in one of the public healthcare centres in Kedah. This study had collected the data for three days at the outpatient department by using qualitative method through interview and observation. Data was collected through a record phenomenon with instrument and observing the service time of patients in the process flow throughout the treatment period from the moment they arrived at the healthcare until treatment is provided and the patient leaves the outpatient department. Arena simulation software designed for data analysis was used to simulate the modeled process in the simulation software. The simulation system can help to produce more accurate decision for an efficient flow of the patient’s in and out of the treatment process and reduce the waiting time. The results showed the total average processing time for each patient through all the process had reduced by 7.21 minutes (15.20%) after the waste was eliminated and improvement process had been made. This can lead to an increase in the number of patients in and out in daily operation at the outpatient department

Factors of Single Use Plastic Reduction Behavioral Intention

Malaysia had ranked as eighth over the top 20 countries with mismanaged plastic waste. The largest source of this issue was high consumption of single-use plastic by individuals. It is believed that, residents’ social behaviour played a significant role in reducing single-use plastic, which contributed to decreased plastic pollution. Therefore, this study investigates the factors that affect residents’ single-use plastic behavioural intention in Malaysia using the Theory of Planned Behaviour (TPB). A Quantitative study using survey questionnaire was employed and the total samples were 341 residents in Batu Pahat Johor. All of the data were analysed using regression analysis through Statistical Packages for the Social Sciences (SPSS) software. The results show a positive relationship between all variables except for environmental awareness and law and regulation. At the same time, the most influential factor affecting residents’ single-use plastic reducing behavioural intention was the attitude of residents against lower plastic consumption. Future studies were recommended to be conducted in urban areas which could obtain more desired outcomes. Thus, the findings from this research could provide useful and specific information for policy makers to implement effective strategies for protecting the environmental ecosystem in Malaysia. Doi: 10.28991/esj-2021-01275 Full Text: PD

Green Lean Practices towards Increasing Operation Value of Manufacturing Company

Nowadays, manufacturing industries are rapidly developing. However the constraints faced by today's producers are how to produce their products quickly through low costs while at the same time, the reduction of waste disposal in the environment. The high waste of time in the manufacturing industry is often attributed to the wastage that occurred in the company’s operations. Lean manufacturing is linked for improving the standard working. It is one of the production strategies that drive the industry towards a more efficient production of goods and services. Meanwhile, green manufacturing has been adopted as a requirement to achieve a minimal negative impact on the environment. The green lean is a concept to make sure system more efficient, reduce unwanted product releases and minimize the environmental impact. So, the main objective of this research is to reduce cycle time in manufacturing company by adopting green lean elements. This research focuses on furniture manufacturing and conducted a structural interview question, observation and time study method. To refine those time operation problems, the company had implemented the new green lean practices into the operation department. The results after implement these methods totally show an improved progress. The paper would help the manufacturer to organize and improve their company performance. In conclusion, this research is about to identify and reduce the time waste to improve the operation value of the manufacturing company while at the same time it would reduce the environmental impact in future

Comparative Study of Business Excellence Enablers between Small and Medium Enterprises and Multinational companies: A TQM Survey Result

Business excellence (BE) model is a very crucial tool for organisations to improve their business performance. However, SMEs seems to face issues in implementing business excellence compared to MNCs due to less resources and exposure on BE. Thus, understanding the appropriate business excellence enablers to be implemented in order to achieve an outstanding performance is crucial for SMEs and MNCs. This study aimed to determine the level of business excellence enablers amongst SMEs and MNCs. There were six enablers utilized in this study which were; (1) Leadership, (2) Strategic Planning, (3) Customer Focus, (4) People, (5) Process, and also (6) Information. A total population of 100 respondents have been selected. Finally, 60 respondents have replied for further analysis. Random sampling technique was used during the distribution of questionnaires and SPSS was also applied in this study to analyse data and generate outcomes. Based on research outcomes, customer focus practices had the highest mean (Mean=6.29) which classified as high level. Furthermore, comparison analysis of BE enablers between SMEs and MNCs has been conducted. The result showed that there was no significant difference between SMEs and MNCs except information but MNCs mean ranks were higher compared to SMEs. This research study is also conducted as a guidance for both SMEs and MNCs to improve their business performances in the future

The impacts of NPD characteristics on innovation market performance and its survival: the mediating role of collaboration

While collaboration has been acknowledged as pertinent to the success of innovation product commercialization, the collaborative effort between the innovation recipient firm and the innovators remains limited.Besides,one of the central questions is how and under what condition the two parties are more likely to engage in a resilient collaborative effort, from the perspective of innovation recipient firms remain unclear.This new perspective requires an understanding of the relationships among new product Development (NPD) characteristics, collaboration, and product innovation market performance and survival within the context of technology transfer. In this paper, we employed transactional cost economic (TCE) theory to explain the relationships between NPD characteristics (innovation uncertainty and asset specificity) and collaboration,and the mediation effect of collaboration on the relationships between NPD and performance. Based on the response o 104 product innovation recipient firms, our findings suggest a positive relationship between NPD characteristics and, collaboration and market performance and innovation survival.This study revealed that consistent with TCE theory, NPD characteristics influence the pattern of ollaborationbetween the innovation recipient firms and the innovator, acted as an effort to reduce transactional risks. Our findings also concluded that collaboration mediates the relationship between NPD characteristics and market performance and innovation survival

Implementation of lean technique towards reducing waiting time in a public healthcare using arena simulation

Lean is a set of operating philosophies and methods that can help patients create maximum value by reducing waste and waiting time. Longer waiting times are associated with increased levels of discomfort experienced by patients that may affect the patient’s mental health, leads to depression, anxiety disorder and psychological distress. The waiting time of clinic is considered one of the crucial aspects of patient satisfaction which is a key indicator of service delivery. Therefore, the purpose of this study is to implement lean techniques towards reducing waiting time at outpatient department in one of the public healthcare centres in Kedah. This study had collected the data for three days at the outpatient department by using qualitative method through interview and observation. Data was collected through a record phenomenon with instrument and observing the service time of patients in the process flow throughout the treatment period from the moment they arrived at the healthcare until treatment is provided and the patient leaves the outpatient department. Arena simulation software designed for data analysis was used to simulate the modeled process in the simulation software. The simulation system can help to produce more accurate decision for an efficient flow of the patient’s in and out of the treatment process and reduce the waiting time. The results showed the total average processing time for each patient through all the process had reduced by 7.21 minutes (15.20%) after the waste was eliminated and improvement process had been made. This can lead to an increase in the number of patients in and out in daily operation at the outpatient department