Sustainable business models: integrating employees, customers and technology

This Special Issue of the Journal of Business & Industrial Marketing has the same title as the 23rd International Conference CBIM 2018 (June 18-20, 2018, Madrid, Spain) “Sustainable Business Models: Integrating Employees, Customers and Technology”. In this edition of International Conference, following a competitive blind review process, papers from 126 authors and 25 countries were ultimately accepted. The best papers of the Conference were invited to submit to this Special Issue and we were also open to direct submissions from other authors. We present here the 17 accepted papers for publication in this Special Issue

A Relativistic Version of the Two-Level Atom in the Rest-Frame Instant Form of Dynamics

We define a relativistic version of the two-level atom, in which an extended atom is replaced by a point particle carrying suitable Grassmann variables for the description of the two-level structure and of the electric dipole. After studying the isolated system "atom plus the electro-magnetic field" in the electric-dipole representation as a parametrized Minkowski theory, we give its restriction to the inertial rest frame and the explicit form of the Poincar\'e generators. After quantization we get a two-level atom with a spin 1/2 electric dipole and the relativistic generalization of the Hamiltonians of the Rabi and Jaynes-Cummings models.Comment: 23 page

Internal Market Orientation: a solution to strategy implementation in organisations

Take care of your people and your people will take care of your business. Internal Market Orientation as business logic facilitates job satisfaction and commitment

Liderazgo basado en el 'management concern' como factor de la orientacion al marketing interno

Management concern is an essential factor in leadership and constitute one of the factors that create Internal Market Orientation (IMO), an emerging paradigm in the Internal Marketing field and. In this research an analysis of relevant scientific literature has been done in order to consider this factor and its relation with transactional and transformational leadership styles. The aim is a characterization of the elements that compose it, proposing a theoretical model in which it is also discussed the effects that the Management Concern may have on employees in regard to their Extra-role performance. This will leave the door open to further empirical research to contrast the proposals. The results of an empirical research on Spanish hotel sector are shown, within the scope of internal marketing to see with factors have greater impact on Job Satisfaction and Employee´s Commitment. This research concludes that within the factors with greater correlation with commitment, the second is Management Concern

El compromiso organizacional: un valor personal y empresarial en el marketing interno

Organizational commitment has been extensively studied and has a great importance for companies. In this research an analysis of relevant scientific literature has been done in order to answer the question: what is commitment and what kind of commitment exists? Tridimensional model of commitment is shown and a groundbreaking example of the relation of this model with ethical aristothelical tradition. Theory of value has also been analyzed. To answer the question what factors contribute most to compromise?, the results of an empirical research on Spanish hotel sector are shown, within the scope of internal marketing. This research concludes that factors with greater correlation with commitment are: internal communication, management concern, training and family work balance

Aging, rejuvenation and memory effects in re-entrant ferromagnets

We have studied the slow dynamics of the ferromagnetic phases of the re-entrant CdCr_{2x}In_{2-2x}S_4 system for 0.85<x<=1 by means of low frequency ac susceptibility and magnetization measurements. Experimental procedures widely used in the investigation of the out-of-equilibrium dynamics of spin glasses (such as the x=0.85 compound) have been applied to search for aging, rejuvenation and memory effects, and to test their dependence on the disorder introduced by dilution of the magnetic ions. Whereas the rejuvenation effect is found in all studied samples, the memory effect is clearly enhanced for increasing dilutions. The results support a description of aging in both ferromagnetic and re-entrant spin-glass phases in terms of hierarchical reconformations of domain walls pinned by the disorder.Comment: Service de Physique de l'Etat Condense, DRECAM, DSM, CEA Saclay,91191 Gif sur Yvette Cedex, France, 9 pages, including 7 figures, To appear in Eur. Phys. J. B (2002

Hall response of interacting bosonic atoms in strong gauge fields: from condensed to FQH states

Interacting bosonic atoms under strong gauge fields undergo a series of phase transitions that take the cloud from a simple Bose-Einstein condensate all the way to a family of fractional-quantum-Hall-type states [M. Popp, B. Paredes, and J. I. Cirac, Phys. Rev. A 70, 053612 (2004)]. In this work we demonstrate that the Hall response of the atoms can be used to locate the phase transitions and characterize the ground state of the many-body state. Moreover, the same response function reveals within some regions of the parameter space, the structure of the spectrum and the allowed transitions to excited states. We verify numerically these ideas using exact diagonalization for a small number of atoms, and provide an experimental protocol to implement the gauge fields and probe the linear response using a periodically driven optical lattice. Finally, we discuss our theoretical results in relation to recent experiments with condensates in artificial magnetic fields [ L. J. LeBlanc, K. Jimenez-Garcia, R. A. Williams, M. C. Beeler, A. R. Perry, W. D. Phillips, and I. B. Spielman, Proc. Natl. Acad. Sci. USA 109, 10811 (2012)] and we analyze the role played by vortex states in the Hall response.Comment: 10 pages, 7 figure

Explorations in price (un)fairness.

Consumers may use multiple reference points-including cost of goods, past prices, and competitive prices-to judge price fairness. Across a series of studies we show that consumers are inclined to overestimate profits, often to an extreme extent. We further demonstrate that prices are perceived to be unfair because consumers fail to take into account vendor costs, underestimate the effects of inflation, and attribute competitive price differences to profits. Potential corrective interventions by marketers-such as cueing costs, providing historical price information, and explaining price differences-were insufficient to eliminate unfairness perceptions. In addition, prices for goods were found to be stickier than prices for services and therefore were especially susceptible to these systematic perceptions of unfairness.Prices; Studies; Costs; Effects;