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12 research outputs found
Impact of Involvement and Perceived Risk on Behavioral Intention at a Coffee Shop - Case of Chinese Customers -
Author
Geva A.
Krugman H. E.
+15ย more
Laroche M.
Laurent G.
๊น์์ง
๊น์๊ท
๊น์ข ์ฑ
๊นํ์
๋ ธ์ค์
๋ฅ์ํ
๋ฐ์น์ฐฌ
์ค์ฌ์
์ด์ ์ฃผ
์ดํ์ฃผ
์ ์ฉํด
์ต๋ณํธ
ํ๋ น
Publication venue
'Korea Food Service Association'
Publication date
Field of study
No full text
Crossref
Structural Relationship Among Brand Image, Brand Attitude, Loyalty on Coffee Shop
Author
Aaker D. A.
Dick A.
+33ย more
Dodds W. B.
Kandampully J.
Kandampully J.
Keller K. L.
Oliver R. L.
Rhee H.
Spears N.
Taylor S.
Zeithaml V. A.
๊ฐ๋ณ๋จ
๊ถ๊ธํ
๊ธฐ๋ช ์ฅ
๊น๋์ค
๊น๋ณ์ฌ
๊น์ฑํ
๊นํํฌ
๋ผ์ ์
๋ฌธ์ฑ์
๋ฐ์ํฌ
๋ฐ์ง์
์๊ฒฝํ
์์ง์ฐ
์ฑ์์ฅ
์ค์ฌ์
์ฐ์ด์
์ด๋ณด๋ฐฐ
์ด์ฌ๊ธฐ
์ด์ ์ฌ
์ดํ์ฃผ
์ต์ฑ์
์ตํํธ
์ตํ๋ฏผ
์ตํ๋ฏผ
Publication venue
'Korea Food Service Association'
Publication date
Field of study
No full text
Crossref
Influence of Sociocultural Services on Brand Image and Loyalty of Cafe
Author
Baron R. M.
Curran P. J.
+37ย more
Dobni D.
Keller K. L.
Low G. S.
Merlyna L.
Oliver R. L.
Oliver R. L.
Parasuraman A.
Park H. J.
Stevens P.
Yi Y. J.
๊ถ๋๊ทน
๊น๊ฒฝ๋ฏผ
๊น๊ฒฝ์
๊น๊ธฐ์
๊น์ ์
๊น์ค๊ท
๊นํ๋
๋ ธ์ ํฌ
๋ฅ์ํ
๋ฐ๊ฒฝํฌ
๋ฐ์์
๋ฐ์ง์
๋ณ๊ด์ธ
์์ฐ์
์ ๋ด์ญ
์ค์ฌ์
์ด์ ํ
์ด์ง์
์ด์ดํฌ
์ ํ์ฐ
์กฐ์ธ์
์ง์ํธ
ํ๊ท์ฐ
ํ์์
ํ์์
ํํ์
ํฉ์ฑ๊ฒฝ
Publication venue
'The Korean Society of Business Venturing'
Publication date
Field of study
No full text
Crossref
The Influence of Coffee Shop Employee Non-verbal Communication on the Brand Image and Customer Satisfaction
Author
Anderson J
Anderson JC
+42ย more
Barnum C
Baron RM
Bayes MA
Bonoma TV
Brown TJ
Burgoon JK
Chaiken S
De Meuse KP
Delmonte M
Ford WSZ
Fornell C
Fornell C
Gabbott M
Griffith CH
Gronroos C
Johnson MD
Kahle L
Keller KL
Kenneth EC
Lee AJ
Plummer JT
Sundaram DS
Swan JE
Trager GL
Webster C
Westbrook RA
๊ฐ๋ณ๋จ
๊ณ ์ฌ์ค
๊ณต์ฅ๋ก
๊น๋์ค
๊น๋ํธ
๊น์ํฌ
๊น์ํฌ
๊น์ ๊ฒฝ
๊น์ ์ฑ
๊นํํฌ
๋ฅ์ธ์
๋ฐ๋ณด์
๋ฐ์ํฌ
๋ฐ์ง์
์ค์ฌ์
์งํฌ์ง
Publication venue
'Culinary Society of Korea'
Publication date
Field of study
No full text
Crossref
The Influence of Coffee Shop Employee Non-verbal Communication on the Brand Image and Customer Satisfaction
Author
Anderson J
Anderson JC
+42ย more
Barnum C
Baron RM
Bayes MA
Bonoma TV
Brown TJ
Burgoon JK
Chaiken S
De Meuse KP
Delmonte M
Ford WSZ
Fornell C
Fornell C
Gabbott M
Griffith CH
Gronroos C
Johnson MD
Kahle L
Keller KL
Kenneth EC
Lee AJ
Plummer JT
Sundaram DS
Swan JE
Trager GL
Webster C
Westbrook RA
๊ฐ๋ณ๋จ
๊ณ ์ฌ์ค
๊ณต์ฅ๋ก
๊น๋์ค
๊น๋ํธ
๊น์ํฌ
๊น์ํฌ
๊น์ ๊ฒฝ
๊น์ ์ฑ
๊นํํฌ
๋ฅ์ธ์
๋ฐ๋ณด์
๋ฐ์ํฌ
๋ฐ์ง์
์ค์ฌ์
์งํฌ์ง
Publication venue
'Culinary Society of Korea'
Publication date
Field of study
No full text
Crossref
The Effect of the Service Quality of the Museum on Service Satisfaction and Customer Loyalty: Focused on Daegu Museum of Art
Author
Babakus E. and Boller, G.
Bolton R. N. and Drew, J. H.
+22ย more
Caldwell N.
Carman J. M.
Cheng I. M. and Wan, Y. K. P.
Churchill Jr G. A. and Surprenant, C.
Cronin Jr J. J. and Taylor, S. A.
Frochot I. and Hughes, H.
Hoyle R. H.
Mazis M. B.
Parasuraman A.
Parasuraman A.
Woodruff R. B.
Wu H. C. and Li, T.
๊ถํ์ธ
๊น๋์
๋ฌธ์ฐฝํ
๋ณ๊ธธํ
์์ฐ์
์์ํ
์ค์ฌ์
์ด์ ์ฌ
์กฐ์ฒ ํธ
ํ์์ง
Publication venue
'Korea Service Management Society'
Publication date
Field of study
No full text
Crossref
A Study on the Relationship among e-Service Quality, Perceived Value and e-Loyalty in the Korean Internet Shopping Mall: Focused the Chinese Shopping Experience in Korea
Author
Anderson J. C.
Bagozzi R. P.
+35ย more
Castaรฑeda J. A.
Chang T. Z.
Choi T. Y.
Cronin Jr J. J.
Cronin Jr J. J.
Dunn G.
Ganesan-Lim C.
Kuo Y. Wu, C.
Lee M.
Lee Y. K.
Loiacono E. T.
Mittal V.
Moschis G. P.
Parasuraman A.
Parasuraman A.
Parasuraman A.
Parasuraman A.
Reichheld F.
Rowley J.
Rust R. T.
Sweeney J. C.
Wolfinger M.
Yoo B.
Zeithaml V. A.
๊ถ์์ฌ
๊น๋ณธ์
๊น์ ํฌ
๋ฅ๋ฐ์
์ค์ฌ์
์ด์ธ์ฌ
์ด์ ์
์ฅ์คํฌ
์ ์ฑ์
์ ๊ธฐํ
์ต์ฑ์
Publication venue
'Korea Service Management Society'
Publication date
Field of study
No full text
Crossref
Effects of Brand Globalness, Country Image and Country Affinity on Willing to Pay and the Moderating Roles of Brand Globalness and Typicality
Author
Anderson James C.
Bagozzi P. Richard
+35ย more
Batra Rajeeve
Becker Gordon M.
Brown Tom J.
Chaudhuri Arjun
Durand Aurelia
Hamzaui-Essoussi Leila
Han C. Min
Han C. Min
Holt Douglas B.
Hong S. T.
Hong S. T.
Jacoby Jacob
Koschate-Fischer Nicole
Lee Dong Dae
Lopez Carmen
Magnusson Peter
Oberecker Eva M.
Oberecker Eva M.
Ozsomer Aysegul
Papadooulos Nicolas
Parameswaran Ravi
Steenkamp Jan-Benedict E.M.
Swoboda Bernhard
Wertenbroch Klaus
๊น๊ฒฝ์
๋์คํฌ
๋ฅ๋ฏธํ
๋ฐ์ฐฌ์ฑ
์์ข ์
์ค์ฌ์
์ ํ
์ด์ฒ
์ ์ธ์
์นญ์งํ
ํ์ถฉ๋ฏผ
Publication venue
'Korean Consumption Culture Association'
Publication date
Field of study
No full text
Crossref
The Effect of Customer Participation in Internet Banking on Cross-Buying Intentions
Author
Bendapudi N.
Bolton R. N.
+50ย more
Bowen David E.
Caruana Albert
Chan Kimmy Wa.
Cheng T.
Chia-Chi Chang.
Collier J. E.
Durkin M. G.
Fitzsimmons J. A.
Gefen D.
Harris. K.
Hellier P. K.
Jamal A.
Janda S.
Joaquin Aldas-Manzano.
Jun M.
Lee G. G.
Liao Z.
Liu C.
Liu Tsung-Chi.
Miller K. I.
Ngobo P. V.
Ramsewook-Munhurrun.
Reinartz Werner J.
Sharma Arun.
Soureli M.
Ulaga W.
Verhoef
Westlund A. H.
Wind Jerry.
Yang Z.
Zeithaml V. A.
๊ถ๋ฏผํ
๊น์งํ
๊นํฌ์ฑ
๋ ธ์
๋ฐ์ข ํฌ
๋ฐ์ค์ฒ
๋ฐ์ง์
๋ฐ์ฐฝ๊ท
์์ง์ฐ
์์์ค
์ค์ฌ์
์ด์์
์ด์ ์ฌ
์ด์ ์ฌ
์์ข ์
์ ์ค์
์กฐ์ฒ ํธ
์ต์ค๊ธฐ
ํ์ธ์ฑ
Publication venue
'Korea Productivity Association'
Publication date
Field of study
No full text
Crossref
The effect of service firm's internal marketing orientation, market orientation, and relationship marketing orientation with suppliers on business performance
Author
Anderson J. C.
Anderson J. C.
+46ย more
Banker R. D.
Barnes B. R.
Berry L. L.
Berry L. L.
Callaghan M.
Cano C. R.
Conduit J.
Czepiel J. A.
Deshpande R.
Fornell C.
Gounaris P. S.
Grewal R.
Gronroos C.
Gronroos C.
Hauser J. R.
Homburg C.
Hsiesh Y. C.
Hwang I. S.
Im S.
Jaworski B. J.
Jones T. O.
Kara A.
Kohli A. K.
Lukas B. A.
Mohr-Jackson I.
Moorman C.
Morgan R. M.
Narver J. C.
Oczkowski E.
Palmatier R. W.
Parasuraman A.
Rafiq M.
Ryssel R.
Sin L. Y. M.
Sin L. Y. M.
Slater S. F.
Slater S. F.
Song X.
Subramanian R.
van Zyl H.J.C.
๊น๊ฒฝ์ฐฌ
๋ ธ์
๋ฐ๋ช ํธ
์ค์ฌ์
์ ๋๊ทผ
ํฉ์ ์
Publication venue
'Korea Service Management Society'
Publication date
Field of study
No full text
Crossref
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