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12 research outputs found
Impact of Involvement and Perceived Risk on Behavioral Intention at a Coffee Shop - Case of Chinese Customers -
Author
Geva A.
Krugman H. E.
+15 more
Laroche M.
Laurent G.
김수진
김영규
김종욱
김판수
노윤정
류시현
박승찬
오재신
이애주
이형주
정용해
최병호
하령
Publication venue
'Korea Food Service Association'
Publication date
Field of study
No full text
Crossref
Structural Relationship Among Brand Image, Brand Attitude, Loyalty on Coffee Shop
Author
Aaker D. A.
Dick A.
+33 more
Dodds W. B.
Kandampully J.
Kandampully J.
Keller K. L.
Oliver R. L.
Rhee H.
Spears N.
Taylor S.
Zeithaml V. A.
강병남
권금택
기명옥
김동준
김병재
김성혁
김태희
라선아
문성식
박상희
박진영
서경화
서지연
성순옥
오재신
우이식
이보배
이슬기
이유재
이형주
최성수
최태호
최형민
최형민
Publication venue
'Korea Food Service Association'
Publication date
Field of study
No full text
Crossref
Influence of Sociocultural Services on Brand Image and Loyalty of Cafe
Author
Baron R. M.
Curran P. J.
+37 more
Dobni D.
Keller K. L.
Low G. S.
Merlyna L.
Oliver R. L.
Oliver R. L.
Parasuraman A.
Park H. J.
Stevens P.
Yi Y. J.
권동극
김경민
김경숙
김기영
김정애
김중규
김혜란
노정희
류시현
박경희
박영제
박진영
변광인
손연숙
신봉섭
오재신
이정화
이진수
이초희
전형연
조인석
진양호
한귀연
한수정
한수정
한혜숙
황성경
Publication venue
'The Korean Society of Business Venturing'
Publication date
Field of study
No full text
Crossref
The Influence of Coffee Shop Employee Non-verbal Communication on the Brand Image and Customer Satisfaction
Author
Anderson J
Anderson JC
+42 more
Barnum C
Baron RM
Bayes MA
Bonoma TV
Brown TJ
Burgoon JK
Chaiken S
De Meuse KP
Delmonte M
Ford WSZ
Fornell C
Fornell C
Gabbott M
Griffith CH
Gronroos C
Johnson MD
Kahle L
Keller KL
Kenneth EC
Lee AJ
Plummer JT
Sundaram DS
Swan JE
Trager GL
Webster C
Westbrook RA
강병남
고재윤
공옥례
김동준
김동호
김상희
김상희
김유경
김정욱
김태희
류세자
박보영
박상희
박진영
오재신
지희진
Publication venue
'Culinary Society of Korea'
Publication date
Field of study
No full text
Crossref
The Effect of the Service Quality of the Museum on Service Satisfaction and Customer Loyalty: Focused on Daegu Museum of Art
Author
Babakus E. and Boller, G.
Bolton R. N. and Drew, J. H.
+22 more
Caldwell N.
Carman J. M.
Cheng I. M. and Wan, Y. K. P.
Churchill Jr G. A. and Surprenant, C.
Cronin Jr J. J. and Taylor, S. A.
Frochot I. and Hughes, H.
Hoyle R. H.
Mazis M. B.
Parasuraman A.
Parasuraman A.
Woodruff R. B.
Wu H. C. and Li, T.
권혁인
김동석
문창현
변길현
서연정
소은혜
오재신
이유재
조철호
홍상진
Publication venue
'Korea Service Management Society'
Publication date
Field of study
No full text
Crossref
The Influence of Coffee Shop Employee Non-verbal Communication on the Brand Image and Customer Satisfaction
Author
Anderson J
Anderson JC
+42 more
Barnum C
Baron RM
Bayes MA
Bonoma TV
Brown TJ
Burgoon JK
Chaiken S
De Meuse KP
Delmonte M
Ford WSZ
Fornell C
Fornell C
Gabbott M
Griffith CH
Gronroos C
Johnson MD
Kahle L
Keller KL
Kenneth EC
Lee AJ
Plummer JT
Sundaram DS
Swan JE
Trager GL
Webster C
Westbrook RA
강병남
고재윤
공옥례
김동준
김동호
김상희
김상희
김유경
김정욱
김태희
류세자
박보영
박상희
박진영
오재신
지희진
Publication venue
'Culinary Society of Korea'
Publication date
Field of study
No full text
Crossref
A Study on the Relationship among e-Service Quality, Perceived Value and e-Loyalty in the Korean Internet Shopping Mall: Focused the Chinese Shopping Experience in Korea
Author
Anderson J. C.
Bagozzi R. P.
+35 more
Castañeda J. A.
Chang T. Z.
Choi T. Y.
Cronin Jr J. J.
Cronin Jr J. J.
Dunn G.
Ganesan-Lim C.
Kuo Y. Wu, C.
Lee M.
Lee Y. K.
Loiacono E. T.
Mittal V.
Moschis G. P.
Parasuraman A.
Parasuraman A.
Parasuraman A.
Parasuraman A.
Reichheld F.
Rowley J.
Rust R. T.
Sweeney J. C.
Wolfinger M.
Yoo B.
Zeithaml V. A.
권순재
김본수
김선희
류밍옌
오재신
이인재
이제원
장윤희
전성은
정기한
최성수
Publication venue
'Korea Service Management Society'
Publication date
Field of study
No full text
Crossref
Effects of Brand Globalness, Country Image and Country Affinity on Willing to Pay and the Moderating Roles of Brand Globalness and Typicality
Author
Anderson James C.
Bagozzi P. Richard
+35 more
Batra Rajeeve
Becker Gordon M.
Brown Tom J.
Chaudhuri Arjun
Durand Aurelia
Hamzaui-Essoussi Leila
Han C. Min
Han C. Min
Holt Douglas B.
Hong S. T.
Hong S. T.
Jacoby Jacob
Koschate-Fischer Nicole
Lee Dong Dae
Lopez Carmen
Magnusson Peter
Oberecker Eva M.
Oberecker Eva M.
Ozsomer Aysegul
Papadooulos Nicolas
Parameswaran Ravi
Steenkamp Jan-Benedict E.M.
Swoboda Bernhard
Wertenbroch Klaus
김경은
나준희
류미현
박찬욱
안종석
오재신
유 흔
이철
정인식
칭지판
한충민
Publication venue
'Korean Consumption Culture Association'
Publication date
Field of study
No full text
Crossref
The Effect of Customer Participation in Internet Banking on Cross-Buying Intentions
Author
Bendapudi N.
Bolton R. N.
+50 more
Bowen David E.
Caruana Albert
Chan Kimmy Wa.
Cheng T.
Chia-Chi Chang.
Collier J. E.
Durkin M. G.
Fitzsimmons J. A.
Gefen D.
Harris. K.
Hellier P. K.
Jamal A.
Janda S.
Joaquin Aldas-Manzano.
Jun M.
Lee G. G.
Liao Z.
Liu C.
Liu Tsung-Chi.
Miller K. I.
Ngobo P. V.
Ramsewook-Munhurrun.
Reinartz Werner J.
Sharma Arun.
Soureli M.
Ulaga W.
Verhoef
Westlund A. H.
Wind Jerry.
Yang Z.
Zeithaml V. A.
권민택
김지혜
김희성
노영
박종희
박준철
박진수
박창균
안진우
양석준
오재신
이상석
이유재
이유재
임종원
정중영
조철호
최윤기
홍외성
Publication venue
'Korea Productivity Association'
Publication date
Field of study
No full text
Crossref
The effect of service firm's internal marketing orientation, market orientation, and relationship marketing orientation with suppliers on business performance
Author
Anderson J. C.
Anderson J. C.
+46 more
Banker R. D.
Barnes B. R.
Berry L. L.
Berry L. L.
Callaghan M.
Cano C. R.
Conduit J.
Czepiel J. A.
Deshpande R.
Fornell C.
Gounaris P. S.
Grewal R.
Gronroos C.
Gronroos C.
Hauser J. R.
Homburg C.
Hsiesh Y. C.
Hwang I. S.
Im S.
Jaworski B. J.
Jones T. O.
Kara A.
Kohli A. K.
Lukas B. A.
Mohr-Jackson I.
Moorman C.
Morgan R. M.
Narver J. C.
Oczkowski E.
Palmatier R. W.
Parasuraman A.
Rafiq M.
Ryssel R.
Sin L. Y. M.
Sin L. Y. M.
Slater S. F.
Slater S. F.
Song X.
Subramanian R.
van Zyl H.J.C.
김경찬
노영
박명호
오재신
유동근
황선아
Publication venue
'Korea Service Management Society'
Publication date
Field of study
No full text
Crossref
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