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    3 research outputs found

    Investigating Structural Relationships among Service Quality, Relationship Quality, Re-use Intention, and Recommendation Intention - A Focus on Customers in the Healthcare Industry -

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    'Daehan Academy of Management Information Systems'
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    A Study on the Effect of Medical Service Encounter and Customer Experience Satisfaction on Revisit Intention

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    Publication venue
    'Korea Service Management Society'
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    No full text
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    Factors Important Impact on the Evaluation of Chinese Medical Service: Focusing on Implications for Overseas Expansions of Korean Hospitals

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    'Korean Academy of Commodity Science & Technology'
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