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Investigating Structural Relationships among Service Quality, Relationship Quality, Re-use Intention, and Recommendation Intention - A Focus on Customers in the Healthcare Industry -
Authors
J. C. Anderson
M. J. Bitner
+41 more
M. K. Brady
L. A. Crosby
C. Fornell
C. Grőnroos
K. J. Mayer
A. Reimer
강병서
구영애
김광지
김미녀
김미라
김미선
김상호
김성수
김완석
김윤영
박광민
박윤주
박재산
박종오
박종원
서문식
설상철
양종현
유세준
이민호
이성각
이유재
이유재
이호길
이홍규
이훈영
이훈영
임재풍
정기한
정동준
정희경
조철호
지경자
한상린
한선심
Publication date
Publisher
'Daehan Academy of Management Information Systems'
Doi
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Abstract
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info:doi/10.29214%2Fdamis.2016...
Last time updated on 04/11/2020