17,391 research outputs found

    Organisational ineffectiveness: environmental shifts and the transition to crisis

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    Purpose: – The purpose of this paper is to explore the notion of effectiveness in the context of organisational crisis. It considers the “darker” side of organisational effectiveness by exploring the processes by which effectiveness can be eroded as an organisation moves from an ordered state, through a complex one, and into a state of chaos, or crisis. It brings together complementary literatures on risk, crisis management, and complexity, and uses those lenses to frame some of the key processes that allow organisations to transition to a state that shapes their inabilities to remain effective.<p></p> Design/methodology/approach: – The paper sets out a theoretical framework for the analysis of a crisis event and does so in a way that emphasises the role of the human element in the various stages of a crisis: the incubation phase, the operational crisis, and the post-event legitimation phase. The paper uses the emerging crisis around the disappearance of Malaysia Airlines flight MH370 to illustrate some of the task demands associated with a crisis and the manner in which crisis events challenge the efficiencies and capabilities of organisations to deal with complex, multi-layered issues in which uncertainty is high. Given the emergent nature of that particular crisis, the use of the case is purely illustrative rather than analytically grounded in a normal case study approach.<p></p> Findings: – The paper highlights a number of underlying elements that contribute to the generation of crises and offers recommendations for managers on how to deal with those demands. The paper shows how an organisation can move from an ordered state into a complex or chaotic one and highlights some of the problems that arise when an organisation does not have the capabilities to respond to the task demands generated by such a shift in the environment.<p></p> Practical implications: – The paper challenges some of the normal practices of management in a “steady state” environment and highlights the need to consider the organisational capabilities that are necessary to deal with the transition from a stable to an unstable system state and ensure organisational effectiveness in the process. A core message within the paper is that the “normal” processes of management can contribute to the generation of crises as organisations prioritise short-term efficiencies over the strategies for longer-term effectiveness. The implications for crisis management practices are discussed. Social implications – The paper considers an issue that has wider applicability within society namely the relationships between organisational effectiveness and risk. The issues raised in the paper have applicability in a range of other societal settings.<p></p> Originality/value: – The key output from the paper is the development of a theoretical framework that allows for an analysis of the relationships between crises and organisational effectiveness. The paper argues that effectiveness and crisis management are intrinsically linked and that crises occur when organisational effectiveness is impaired. The paper highlights the role that template-based approaches to dealing with complex problems can have in terms of the generation of crisis events

    Reading with Social, Digital Annotation: Encouraging Engaged Critical Reading in a Challenging Age

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    This design-based research study examines the pedagogical role of social, digital annotation in teaching reading as rhetorical invention, particularly the kind of invention necessary for thoughtful democratic participation in the contemporary discursive era, often described as troubled. In this dissertation study, I deployed a classroom-based intervention meant to challenge how educators in rhetoric and composition/writing studies might directly address the acute and exigent discursive struggle in the first-year composition classroom. This study ultimately finds that social, digital annotation invites significant shifts in students’ reading habits, in that Hypothes.is-based annotations yielded a far more complex, multifaceted set of reading skills, behaviors, and dispositions than the pre-intervention private annotations. The social annotation experience proved far more performative and, therefore, highly rhetorical and inventive, encouraging an agentic approach to reading that many FYC teacher-scholars crave. In addition to the performative nature of SDA (Hypothes.is, specifically), the social engagement among readers afforded by this relatively new digital tool of reading were the biggest catalysts for change. As a result, SDA may have that capacity as a technology to arrange meaning-making interactions in ways that are visible to the students themselves, shifting their perspectives on agency within reading

    Introduction

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    This book investigates restructuring in the electronics industry and in particular the impact of a \u2018Chinese\u2019 labour regime on work and employ - ment practices in electronics assembly in Europe.1 Electronics is an extremely dynamic sector, characterized by an ever-changing organi - zational structure, as well as cut-throat competition, particularly in manufacturing. Located primarily in East Asia, electronics assembly has become notorious for poor working conditions, low unionisation and authoritarian labour relations. However, hostile labour relations and topdown HR policies are not unique to East Asia. They have become associated with the way the sector is governed more broadly, with a number of Western companies also coming to rely on such practices

    The case of Foxconn in Turkey: benefiting from free labour and anti-union policy

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    Starting from the 2000s Foxconn invested in Czechia, Slovakia, Hungary, Russia and Turkey, implementing a territorial diversification strategy aimed at getting nearer to its end markets. This chapter investigates the development of Foxconn in Turkey where the multinational owns a plant with about 400 workers. A few kilometres from the city of \uc7orlu and close to highways, ports and international airports, the plant enables Foxconn to implement an efficient global supply chain. We illustrate this process by examining the company\u2019s localisation within a special economic zone, underlining the economic advantages derived from such a tax regime, bringing labour costs down to the Chinese level and obtaining proximity to European, North African and Middle East customers, thus lowering logistic costs. We also analyse the roles of labour flexibility and trade unions. In order to impose far-reaching flexibility on its workers Foxconn put in place a range of strategies, including an hours bank system, multitask operators and the recruitment of apprentices thanks a special programme funded by the state. We show how these have been crucial for Foxconn\u2019s just-in-time production contrasting its labour turnover problem. Finally, we highlight how the company has been able to implement a flexible working pattern, weaken the trade unions and undercut workers\u2019 opposition, thanks to favourable labour laws approved by successive governments in the past thirty years

    Flexible workforces and low profit margins: electronics assembly between Europe and China

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    This book investigates restructuring in the electronics industry and in particular the impact of a \u2018Chinese\u2019 labour regime on work and employ - ment practices in electronics assembly in Europe.1 Electronics is an extremely dynamic sector, characterized by an ever-changing organi - zational structure, as well as cut-throat competition, particularly in manufacturing. Located primarily in East Asia, electronics assembly has become notorious for poor working conditions, low unionisation and authoritarian labour relations. However, hostile labour relations and topdown HR policies are not unique to East Asia. They have become associated with the way the sector is governed more broadly, with a number of Western companies also coming to rely on such practices

    Understanding Teacher Morale

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    This study emerged from discussions within the Policy and Planning Council of the Metropolitan Educational Research Consortium (MERC), a research alliance between Virginia Commonwealth University’s School of Education and seven surrounding school divisions. The project has two goals. The first goal is to develop an understanding of the factors that impact teachers’ experience of their work in the current PK12 public school context. Although this topic could be, and has been, investigated through a number of lenses (e.g., burnout, trust, motivation), this project focuses on the idea of teacher morale, a choice that will be discussed in detail in the next section of the report. The study addresses the following three questions: 1. How do teachers experience job satisfaction and morale? 2. What are the dynamics between a teacher’s job related ideal and the professional culture of the school that support or hinder the experience of job satisfaction and morale? 3. How do differences between schools related to policy context and social context affect the dynamics of job satisfaction and morale? To answer these questions MERC assembled a research team comprised of a university researcher, graduate students, and a team of school personnel from the MERC school divisions. Over the course of two years, the team developed a conceptual framework for understanding teacher morale, designed a research study that involved observing and interviewing teachers (n=44) across three purposefully selected middle schools in the Richmond region, and then collected and analyzed the data. This report shares both the process and the findings of this collaborative research effort. The second goal of this research project is to support action by local policy makers, school division leaders, central office personnel, principals, and teachers. The study was commissioned by local school leaders not just to document and reflect on teacher morale, but more importantly to do something about it. As argued above, teachers and the conditions of teachers’ work matters for our students, our schools, and the well being of our communities and society. In this regard, this report is only one piece of this project’s action and impact plan. While the report does contain a series of recommendations based on findings and how they can be used, the release of the report is tied to additional dissemination and professional development efforts designed to effect change

    Effects of a Green Chemistry Laboratory Design on First- Semester General Chemistry Students\u27 Transformative Experiences in Chemistry

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    The purpose of this study was to understand if a green chemistry laboratory design facilitated students’ transformative experiences in a first-semester general chemistry course for science majors. The study population consisted of 18 college students enrolled in the course at a small, rural, mid-Atlantic university. Traditional chemistry laboratories were replaced with three signature green chemistry laboratories over a period of 6-weeks at the end of the spring semester. Impact data were collected pre- and post, of the three labs using the Transformative Experience Questionnaire (TEQ) surveys. Open ended guided reflection questions were coded for elements of transformative experience (TE): expansion of perception (EP), experiential value (EV), and motivated use (MU). Process data were also included to provide contextual understanding of the impact data. Results indicate that each lab supported students’ transformative experiences and there is evidence to suggest that students’ TE increased modestly across the 6-week green chemistry laboratory experience. The experiential value (EV) element of transformative experience was most supported by the green chemistry laboratories. These findings suggest that a green chemistry laboratory design has potential to facilitate transformative experiences in chemistry for this population of students. Possible long-term effects include student motivation and retention in STEM fields of study
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