Load and video performance patterns of a cloud based WebRTC architecture

Web Real-Time Communication or Realtime communication in the Web (WebRTC/RTCWeb) is a prolific new standard and technology stack, providing full audio/video agnostic communications for the Web. Service providers implementing such technology deal with various levels of complexity ranging anywhere from: high service distribution, multi-client integration, P2P and Cloud assisted communication backends, content delivery, real-time constraints and across clouds resource allocation. This work presents a study of the joint factors including multi-cloud distribution, network performance, media parameters and back-end resource loads, in Cloud based Media Selective Forwarding Units for WebRTC infrastructures. The monitored workload is sampled from a large population of real users of our testing infrastructure, additionally the performance data is sampled both by passive user measurements as well as server side measurements. Patterns correlating such factors enable designing adaptive resource allocation algorithms and defining media Service Level Objectives (SLO) spanning over multiple data-centers or servers. Based on our analysis, we discover strong periodical load patterns even though the nature of user interaction with the system is mostly not predetermined with variable user churn.Peer ReviewedPostprint (author's final draft

Sistem Informasi Truecare CSR Telkom Berbasis Web Pada PT. Telekomunikasi Indonesia

TrueCare Information System Web-based Telkom CSR on Service Division PT. Telekomunikasi Indonesia. The results showed the application of Information Systems Customer Service Representative (CSR) to support the company in view of the technological and business concepts that are used to run its business processes through interactions with customers. The interaction that occurs between the customer and the company not only through service of course, but also through sales and marketing. In addition, the implementation of CSR Information Systems, supported by information systems and technology infrastructure as supporting its success. Broadly speaking, the application of Information Systems Customer Service Representative (CSR) can members an enhanced service to customers through existing developments, such as the standardization of patterns of Customer Service Representative (CSR), one stop service, utilization of information systems, and the development of service time due to time efficiency through a number of process automation services

A conceptual architecture for semantic web services development and deployment

Several extensions of the Web Services Framework (WSF) have been proposed. The combination with Semantic Web technologies introduces a notion of semantics, which can enhance scalability through automation. Service composition to processes is an equally important issue. Ontology technology – the core of the Semantic Web – can be the central building block of an extension endeavour. We present a conceptual architecture for ontology-based Web service development and deployment. The development of service-based software systems within the WSF is gaining increasing importance. We show how ontologies can integrate models, languages, infrastructure, and activities within this architecture to support reuse and composition of semantic Web services

SHAPE: The load prediction and non-technical losses modules

Data Analytics applied in the electric sector has been leveraged in the recent years, primarily owing to the introduction worldwide of Automatic Meter Reading/Management and smart grids technologies operated by electric Utilities. Utilities have to face with return of investment from this infrastructure and at the same time have to fulfil the promise of providing better and innovative service to the customer, retailer and distribution network. This paper deals with the innovative SHAPE Web software platform for Data Analytics applied to the load patterns sourced from the Italian Enel network’s smart meters. A previous contribution reported on the customer classification and segmentation modules implemented in the SHAPE platform. This work describes the Load prediction and Non-technical losses modules. The SHAPE Datawarehouse (DW) currently stores four years of progressively updated customer’s load patterns

Cost-minimizing dynamic migration of content distribution services into hybrid clouds

Mini-Conference - MC3: Cloud ComputingThe recent advent of cloud computing technologies has enabled agile and scalable resource access for a variety of applications. Content distribution services are a major category of popular Internet applications. A growing number of content providers are contemplating a switch to cloud-based services, for better scalability and lower cost. Two key tasks are involved for such a move: to migrate their contents to cloud storage, and to distribute their web service load to cloud-based web services. The main challenge is to make the best use of the cloud as well as their existing on-premise server infrastructure, to serve volatile content requests with service response time guarantee at all times, while incurring the minimum operational cost. Employing Lyapunov optimization techniques, we present an optimization framework for dynamic, cost-minimizing migration of content distribution services into a hybrid cloud infrastructure that spans geographically distributed data centers. A dynamic control algorithm is designed, which optimally places contents and dispatches requests in different data centers to minimize overall operational cost over time, subject to service response time constraints. Rigorous analysis shows that the algorithm nicely bounds the response times within the preset QoS target in cases of arbitrary request arrival patterns, and guarantees that the overall cost is within a small constant gap from the optimum achieved by a T-slot lookahead mechanism with known information into the future. © 2012 IEEE.published_or_final_versionThe 31st Annual IEEE International Conference on Computer Communications (IEEE INFOCOM 2012), Orlando, FL., 25-30 March 2012. In IEEE Infocom Proceedings, 2012, p. 2571-257

Context-aware Authorization in Highly Dynamic Environments

Highly dynamic computing environments, like ubiquitous and pervasive computing environments, require frequent adaptation of applications. Context is a key to adapt suiting user needs. On the other hand, standard access control trusts users once they have authenticated, despite the fact that they may reach unauthorized contexts. We analyse how taking into account dynamic information like context in the authorization subsystem can improve security, and how this new access control applies to interaction patterns, like messaging or eventing. We experiment and validate our approach using context as an authorization factor for eventing in Web service for device (like UPnP or DPWS), in smart home security

InterCloud: Utility-Oriented Federation of Cloud Computing Environments for Scaling of Application Services

Cloud computing providers have setup several data centers at different geographical locations over the Internet in order to optimally serve needs of their customers around the world. However, existing systems do not support mechanisms and policies for dynamically coordinating load distribution among different Cloud-based data centers in order to determine optimal location for hosting application services to achieve reasonable QoS levels. Further, the Cloud computing providers are unable to predict geographic distribution of users consuming their services, hence the load coordination must happen automatically, and distribution of services must change in response to changes in the load. To counter this problem, we advocate creation of federated Cloud computing environment (InterCloud) that facilitates just-in-time, opportunistic, and scalable provisioning of application services, consistently achieving QoS targets under variable workload, resource and network conditions. The overall goal is to create a computing environment that supports dynamic expansion or contraction of capabilities (VMs, services, storage, and database) for handling sudden variations in service demands. This paper presents vision, challenges, and architectural elements of InterCloud for utility-oriented federation of Cloud computing environments. The proposed InterCloud environment supports scaling of applications across multiple vendor clouds. We have validated our approach by conducting a set of rigorous performance evaluation study using the CloudSim toolkit. The results demonstrate that federated Cloud computing model has immense potential as it offers significant performance gains as regards to response time and cost saving under dynamic workload scenarios.Comment: 20 pages, 4 figures, 3 tables, conference pape