Virtualizing Office Hours in CS 50

In Fall 2007, we introduced “virtual office hours” into Harvard College’s introductory computer science course, CS 50, so that students could meet with teaching fellows (TFs) online to discuss problem sets at any hour from anywhere. Our goals were to lower the bar to interaction among TFs and students and to improve the efficiency and convenience of the same. Rather than rely on email and online forums alone, we experimented with Elluminate, third-party software that not only allowed students and TFs to chat via IM and VOIP, it also enabled the latter to see and even share control of the former’s screens (e.g., code in students’ terminal windows). Students, in turn, were able to troubleshoot bugs with TFs by their (virtual) side. We surveyed our nearly 300 students on their experiences with office hours, both physical and virtual. Although most students responded positively to the idea of virtual office hours, only 55% logged in at least once. However, nearly the same number (62%) attended the physical. We ultimately judged our virtual office hours a net positive, with 14% of students attending the virtual (and 21% the physical) “often.” But our experiment was not without some unexpected results. We found that wait times online sometimes matched or exceeded those in the physical lab, partly the result of the software’s own shortcomings and students’ habits online. Ultimately, the audience for these virtual office hours was entirely self-selecting. Those students who liked the experience online opted in, whereas those who preferred more traditional help opted out.Engineering and Applied Science

The Pandemic\u27s Impact on the Efficacy of Chaplaincy at the Baldwin State Prison

Chaplains usually provide pastoral care for inmates, staff members, and counseling for offenders and offenders’ families. Because of the pandemic, they have not provided adequate pastoral care and counseling in their respective facilities. The restrictions imposed by the pandemic have negatively impacted the chaplain’s ability to adequately provide pastoral care and counseling in most federal and state correctional institutions. The Department of Georgia Correctional facilities, particularly at the Baldwin State prison, has also experienced this decrease in pastoral care and counseling due to the pandemic. In the Georgia Department of Corrections, all visitations, including lawyers and clergy, have been suspended since March 2020. Due to these restrictions, the chaplain of the Baldwin State prison in Georgia cannot coordinate the various religious services representing the different religious groups housed in the facility. Secondly, the facility has seven dormitories that house one hundred and seven inmates (107) per dormitory, and the COVID-19 virus can spread exponentially due to this overcrowded condition. The pandemic has severely hindered the Baldwin State prison\u27s chaplain\u27s ability to provide this critical pastoral care and counseling for staff members and offenders. This body of research implications is discussed: the restrictions imposed by the pandemic and the overcrowded conditions at this facility have impeded the Baldwin State chaplain\u27s ability to adequately provide the pastoral care and counseling required for this facility during the COVID-19 pandemic. This lack of pastoral care and counseling results in moral issues and increased mental health challenges throughout the facility

The impact of a digitally enhanced peer learning program on peer teacher students’ academic performance: a study developed under Educational Design Research

21st century educational systems are expected to provide effective solutions to ever-lasting Education challenges, such as how to facilitate the way learners learn as well as to current issues of an ever-changing world permeated both by technological development and an urge of human attributes stemming from affective and social skills. Under the principles of social constructivism, peer learning seems to be a flexible solution for educational challenges, for encouraging learners’ autonomy, engagement and collaboration skills as well as for welcoming the incorporation of innovating strategies and digital technologies. According to literature review, extensive benefits of peer learning have been found under the affective, social, and cognitive dimensions, although more scientific evidence is needed to assess its impact on learners’ academic performance. This PhD project tries to provide a valid contribution to the scientific and educational communities, based on finding that the recognized potential of peer learning can be more systematically explored within the realm of teaching and learning practice in basic and secondary education. Under the methodological framework of Educational Design Research, this study aims to develop a digitally enhanced prototype of a peer learning program in the scope of English as a Foreign Language curricula for basic and secondary education and assess the impact of peer teacher students’ (PTS) voluntary participation under the cognitive (as for metacognitive skills), affective (regarding motivation), and social dimensions (considering collaborative and communicative skills). Results are expected to find evidence of peer learning positive impact on PTSs’ academic performance and facilitate its dissemination.publishe

Development of a virtualization systems architecture course for the information sciences and technologies department at the Rochester Institute of Technology (RIT)

Virtualization is a revolutionary technology that has changed the way computing is performed in data centers. By converting traditionally siloed computing assets to shared pools of resources, virtualization provides a considerable number of advantages such as more efficient use of physical server resources, more efficient use of datacenter space, reduced energy consumption, simplified system administration, simplified backup and disaster recovery, and a host of other advantages. Due to the considerable number of advantages, companies and organizations of various sizes have either migrated their workloads to virtualized environments or are considering virtualization of their workloads. As per Gartner Magic Quadrant for x86 Server Virtualization Infrastructure 2013 , roughly two-third of x86 server workloads are virtualized [1]. The need for virtualization solutions by companies and organizations has increased the demand for qualified virtualization professionals for planning, designing, implementing, and maintaining virtualized infrastructure of different scales. Although universities are the main source for educating IT professionals, the field of information technology is so dynamic and changing so rapidly that not all universities can keep pace with the change. As a result, providing the latest technology that is being used in the information technology industry in the curriculums of universities is a big advantage for information technology universities. Taking into consideration the trend toward virtualization in computing environments and the great demand for virtualization professionals in the industry, the faculty of Information Sciences and Technologies department at RIT decided to prepare a graduate course in the master\u27s program in Networking and System Administration entitled Virtualization Systems Architecture , which better prepares students to a find a career in the field of enterprise computing. This research is composed of five chapters. It starts by briefly going through the history of computer virtualization and exploring when and why it came into existence and how it evolved. The second chapter of the research goes through the challenges in virtualization of the x86 platform architecture and the solutions used to overcome the challenges. In the third chapter, various types of hypervisors are discussed and the advantages and disadvantages of each one are discussed. In the fourth chapter, the architecture and features of the two leading virtualization solutions are explored. Then in the final chapter, the research goes through the contents of the Virtualization Systems Architecture course

Managing IT Operations in a Cloud-driven Enterprise: Case Studies

Enterprise IT needs a new approach to manage processes, applications and infrastructure which are distributed across a mix of environments. In an Enterprise traditionally a request to deliver an application to business could take weeks or months due to decision-making functions, multiple approval bodies and processes that exist within IT departments. These delays in delivering a requested service can lead to dissatisfaction, with the result that the line-of-business group may seek alternative sources of IT capabilities. Also the complex IT infrastructure of these enterprises cannot keep up with the demand of new applications and services from an increasingly dispersed and mobile workforce which results in slower rollout of critical applications and services, limited resources, poor operation visibility and control. In such scenarios, it’s better to adopt cloud services to substitute for new application deployment otherwise most Enterprise IT organizations face the risk of losing 'market share' to the Public Cloud. Using Cloud Model the organizations should increase ROI, lower TCO and operate with seamless IT operations. It also helps to beat shadow IT and the practice of resource over-or under provisioning. In this research paper we have given two case studies where we migrated two Enterprise IT application to public clouds for the purpose of lower TCO and higher ROI. By migrating, the IT organizations improved IT agility, enterprise-class software for performance, security and control. In this paper, we also focus on the advantages and challenges while adopting cloud services

Teachers and peer teacher students’ perceptions on ICT tools usage in peer learning projects: findings from a multiple case study

Preparing learners for the demands of 21st century society requires a comprehensive approach that integrates the development of cognitive and interpersonal skills as well as the choice for innovative pedagogical strategies that assign teachers and learners new roles and give room for the integration of technology enhanced learning. Peer learning promotes collaboration and interaction between peers and can be used by teachers as a powerful strategy to foster students’ cognitive, affective and social skills. The inclusion of ICT tools in peer learning programs has become more and more relevant based on their potential to foster learners’ autonomy, collaboration, and communication skills as well as on the pervasiveness of mobile and social media tools. The present multiple case study focuses on analyzing the role of ICT tools in five peer learning projects implemented in five Portuguese educational institutions through the perceptions of teachers and peer teacher students who integrated them. A semi-structured interview and a survey by questionnaire were the tools used and the data collected were treated under content analysis and descriptive statistics. Findings from this study are expected to add insight into the state of the art of ICT tools usage and role in promoting effective learning in peer learning projects.publishe

Network virtualization in next generation cellular networks

The complexity of operation and management of emerging cellular networks significantly increases, as they evolve to correspond to increasing QoS needs, data rates and diversity of offered services. Thus critical challenges appear regarding their performance. At the same time, network sustainability pushes toward the utilization of haring Radio Access Network (RAN) infrastructure between Mobile Network Operators (MNOs). This requires advanced network management techniques which have to be developed based on characteristics of these networks and traffic demands. Therefore it is necessary to provide solutions enabling the creation of logically isolated network partitions over shared physical network infrastructure. Multiple heterogeneous virtual networks should simultaneously coexist and support resource aggregation so as to appear as a single resource to serve different traffic types on demand. Hence in this thesis, we study RAN virtualization and slicing solutions destined to tackle these challenges. In the first part, we present our approach to map virtual network elements onto radio resources of the substrate physical network, in a dense multi-tier LTE-A scenario owned by a MNO. We propose a virtualization solution at BS level, where baseband modules of distributed BSs, interconnected via logical point-to-point X2 interface, cooperate to reallocate radio resources on a traffic need basis. Our proposal enhances system performance by achieving 53% throughput gain compared with benchmark schemes without substantial signaling overhead. In the second part of the thesis, we concentrate on facilitating resource provisioning between multiple Virtual MNOs (MVNOs), by integrating the capacity broker in the 3GPP network management architecture with minimum set of enhancements. A MNO owns the network and provides RAN access on demand to several MVNOs. Furthermore we propose an algorithm for on-demand resource allocation considering two types of traffic. Our proposal achieves 50% more admitted requests without Service Level Agreement (SLA) violation compared with benchmark schemes. In the third part, we devise and study a solution for BS agnostic network slicing leveraging BS virtualization in a multi-tenant scenario. This scenario is composed of different traffic types (e.g., tight latency requirements and high data rate demands) along with BSs characterized by different access and transport capabilities (i.e., Remote Radio Heads, RRHs, Small Cells, SCs and future 5G NodeBs, gNBs with various functional splits having ideal and non-ideal transport network). Our solution achieves 67% average spectrum usage gain and 16.6% Baseband Unit processing load reduction compared with baseline scenarios. Finally, we conclude the thesis by providing insightful research challenges for future works.La complejidad de la operación y la gestión de las emergentes redes celulares aumenta a medida que evolucionan para hacer frente a las crecientes necesidades de calidad de servicio (QoS), las tasas de datos y la diversidad de los servicios ofrecidos. De esta forma aparecen desafíos críticos con respecto a su rendimiento. Al mismo tiempo, la sostenibilidad de la red empuja hacia la utilización de la infraestructura de red de acceso radio (RAN) compartida entre operadores de redes móviles (MNO). Esto requiere técnicas avanzadas de gestión de redes que deben desarrollarse en función de las características especiales de estas redes y las demandas de tráfico. Por lo tanto, es necesario proporcionar soluciones que permitan la creación de particiones de red aisladas lógicamente sobre la infraestructura de red física compartida. Para ello, en esta tesis, estudiamos las soluciones de virtualización de la RAN destinadas a abordar estos desafíos. En la primera parte de la tesis, nos centramos en mapear elementos de red virtual en recursos de radio de la red física, en un escenario LTE-A de múltiples niveles que es propiedad de un solo MNO. Proponemos una solución de virtualización a nivel de estación base (BS), donde los módulos de banda base de BSs distribuidas, interconectadas a través de la interfaz lógica X2, cooperan para reasignar los recursos radio en función de las necesidades de tráfico. Nuestra propuesta mejora el rendimiento del sistema al obtener un rendimiento 53% en comparación con esquemas de referencia. En la segunda parte de la tesis, nos concentramos en facilitar el aprovisionamiento de recursos entre muchos operadores de redes virtuales móviles (MVNO), al integrar el capacity broker en la arquitectura de administración de red 3GPP con un conjunto míinimo de mejoras. En este escenario, un MNO es el propietario de la red y proporciona acceso bajo demanda (en inglés on-demand) a varios MVNOs. Además, para aprovechar al máximo las capacidades del capacity broker, proponemos un algoritmo para la asignación de recursos bajo demanda, considerando dos tipos de tráfico con distintas características. Nuestra propuesta alcanza 50% más de solicitudes admitidas sin violación del Acuerdo de Nivel de Servicio (SLA) en comparación con otros esquemas. En la tercera parte de la tesis, estudiamos una solución para el slicing de red independiente del tipo de BS, considerando la virtualización de BS en un escenario de múltiples MVNOs (multi-tenants). Este escenario se compone de diferentes tipos de tráfico (por ejemplo, usuarios con requisitos de latencia estrictos y usuarios con altas demandas de velocidad de datos) junto con BSs caracterizadas por diferentes capacidades de acceso y transporte (por ejemplo, Remote Radio Heads, RRHs, Small cells, SC y 5G NodeBs, gNBs con varias divisiones funcionales que tienen una red de transporte ideal y no ideal). Nuestra solución logra una ganancia promedio de uso de espectro de 67% y una reducción de la carga de procesamiento de la banda base de 16.6% en comparación con escenarios de referencia. Finalmente, concluimos la tesis al proporcionando los desafíos y retos de investigación para trabajos futuros.Postprint (published version