Reviewing and extending the five-user assumption: A grounded procedure for interaction evaluation

" © ACM, 2013. This is the author's version of the work. It is posted here by permission of ACM for your personal use. Not for redistribution. The definitive version was published in ACM Transactions on Computer-Human Interaction (TOCHI), {VOL 20, ISS 5, (November 2013)} http://doi.acm.org/10.1145/2506210 "The debate concerning how many participants represents a sufficient number for interaction testing is well-established and long-running, with prominent contributions arguing that five users provide a good benchmark when seeking to discover interaction problems. We argue that adoption of five users in this context is often done with little understanding of the basis for, or implications of, the decision. We present an analysis of relevant research to clarify the meaning of the five-user assumption and to examine the way in which the original research that suggested it has been applied. This includes its blind adoption and application in some studies, and complaints about its inadequacies in others. We argue that the five-user assumption is often misunderstood, not only in the field of Human-Computer Interaction, but also in fields such as medical device design, or in business and information applications. The analysis that we present allows us to define a systematic approach for monitoring the sample discovery likelihood, in formative and summative evaluations, and for gathering information in order to make critical decisions during the interaction testing, while respecting the aim of the evaluation and allotted budget. This approach – which we call the ‘Grounded Procedure’ – is introduced and its value argued.The MATCH programme (EPSRC Grants: EP/F063822/1 EP/G012393/1

NEMESYS: Enhanced Network Security for Seamless Service Provisioning in the Smart Mobile Ecosystem

As a consequence of the growing popularity of smart mobile devices, mobile malware is clearly on the rise, with attackers targeting valuable user information and exploiting vulnerabilities of the mobile ecosystems. With the emergence of large-scale mobile botnets, smartphones can also be used to launch attacks on mobile networks. The NEMESYS project will develop novel security technologies for seamless service provisioning in the smart mobile ecosystem, and improve mobile network security through better understanding of the threat landscape. NEMESYS will gather and analyze information about the nature of cyber-attacks targeting mobile users and the mobile network so that appropriate counter-measures can be taken. We will develop a data collection infrastructure that incorporates virtualized mobile honeypots and a honeyclient, to gather, detect and provide early warning of mobile attacks and better understand the modus operandi of cyber-criminals that target mobile devices. By correlating the extracted information with the known patterns of attacks from wireline networks, we will reveal and identify trends in the way that cyber-criminals launch attacks against mobile devices.Comment: Accepted for publication in Proceedings of the 28th International Symposium on Computer and Information Sciences (ISCIS'13); 9 pages; 1 figur

Activity-Centric Computing Systems

• Activity-Centric Computing (ACC) addresses deep-rooted information management problems in traditional application centric computing by providing a unifying computational model for human goal-oriented ‘activity,’ cutting across system boundaries. • We provide a historical review of the motivation for and development of ACC systems, and highlight the need for broadening up this research topic to also include low-level system research and development. • ACC concepts and technology relate to many facets of computing; they are relevant for researchers working on new computing models and operating systems, as well as for application designers seeking to incorporate these technologies in domain-specific applications

On the Relation Between Mobile Encounters and Web Traffic Patterns: A Data-driven Study

Mobility and network traffic have been traditionally studied separately. Their interaction is vital for generations of future mobile services and effective caching, but has not been studied in depth with real-world big data. In this paper, we characterize mobility encounters and study the correlation between encounters and web traffic profiles using large-scale datasets (30TB in size) of WiFi and NetFlow traces. The analysis quantifies these correlations for the first time, across spatio-temporal dimensions, for device types grouped into on-the-go Flutes and sit-to-use Cellos. The results consistently show a clear relation between mobility encounters and traffic across different buildings over multiple days, with encountered pairs showing higher traffic similarity than non-encountered pairs, and long encounters being associated with the highest similarity. We also investigate the feasibility of learning encounters through web traffic profiles, with implications for dissemination protocols, and contact tracing. This provides a compelling case to integrate both mobility and web traffic dimensions in future models, not only at an individual level, but also at pairwise and collective levels. We have released samples of code and data used in this study on GitHub, to support reproducibility and encourage further research (https://github.com/BabakAp/encounter-traffic).Comment: Technical report with details for conference paper at MSWiM 2018, v3 adds GitHub lin

Understanding safety-critical interactions with a home medical device through Distributed Cognition

As healthcare shifts from the hospital to the home, it is becoming increasingly important to understand how patients interact with home medical devices, to inform the safe and patient-friendly design of these devices. Distributed Cognition (DCog) has been a useful theoretical framework for understanding situated interactions in the healthcare domain. However, it has not previously been applied to study interactions with home medical devices. In this study, DCog was applied to understand renal patients’ interactions with Home Hemodialysis Technology (HHT), as an example of a home medical device. Data was gathered through ethnographic observations and interviews with 19 renal patients and interviews with seven professionals. Data was analyzed through the principles summarized in the Distributed Cognition for Teamwork methodology. In this paper we focus on the analysis of system activities, information flows, social structures, physical layouts, and artefacts. By explicitly considering different ways in which cognitive processes are distributed, the DCog approach helped to understand patients’ interaction strategies, and pointed to design opportunities that could improve patients’ experiences of using HHT. The findings highlight the need to design HHT taking into consideration likely scenarios of use in the home and of the broader home context. A setting such as home hemodialysis has the characteristics of a complex and safety-critical socio-technical system, and a DCog approach effectively helps to understand how safety is achieved or compromised in such a system