Using Bug Reports as a Software Quality Measure

Bugzilla is an online software bug reporting system. It is widely used by both open-source software projects and commercial software companies and has become a major source to study software evolution, software project management, and software quality control. In some research studies, the number of bug reports has been used as an indicator of software quality. This paper examines this representation. We investigate whether the number of bug reports of a specific version of a software product is correlated with its quality. Our study is performed on six branches of three open-source software systems. Our results do not support using the number of bug reports as a quality indicator of a specific version of an evolving software product. Instead, the study reveals that the number of bug reports is in some ways correlated with the time duration between product releases. Finally, the paper suggests using accumulated bug reports as a means to represent the quality of a software branch

Bug or Not? Bug Report Classification Using N-Gram IDF

Previous studies have found that a significant number of bug reports are misclassified between bugs and non-bugs, and that manually classifying bug reports is a time-consuming task. To address this problem, we propose a bug reports classification model with N-gram IDF, a theoretical extension of Inverse Document Frequency (IDF) for handling words and phrases of any length. N-gram IDF enables us to extract key terms of any length from texts, these key terms can be used as the features to classify bug reports. We build classification models with logistic regression and random forest using features from N-gram IDF and topic modeling, which is widely used in various software engineering tasks. With a publicly available dataset, our results show that our N-gram IDF-based models have a superior performance than the topic-based models on all of the evaluated cases. Our models show promising results and have a potential to be extended to other software engineering tasks.Comment: 5 pages, ICSME 201

What is the Connection Between Issues, Bugs, and Enhancements? (Lessons Learned from 800+ Software Projects)

Agile teams juggle multiple tasks so professionals are often assigned to multiple projects, especially in service organizations that monitor and maintain a large suite of software for a large user base. If we could predict changes in project conditions changes, then managers could better adjust the staff allocated to those projects.This paper builds such a predictor using data from 832 open source and proprietary applications. Using a time series analysis of the last 4 months of issues, we can forecast how many bug reports and enhancement requests will be generated next month. The forecasts made in this way only require a frequency count of this issue reports (and do not require an historical record of bugs found in the project). That is, this kind of predictive model is very easy to deploy within a project. We hence strongly recommend this method for forecasting future issues, enhancements, and bugs in a project.Comment: Accepted to 2018 International Conference on Software Engineering, at the software engineering in practice track. 10 pages, 10 figure