Business-to-consumer mobile agent-based internet commerce system (MAGICS)

We present MAGICS, a mobile agent-based system for supporting business-to-consumer electronic commerce (e-commerce) or mobile commerce (m-commerce) applications. To use the system, consumers first provide their buying requirements to a proxy/agent server through a Web browser or a wireless application protocol (WAP) terminal. Having obtained the requirements, mobile agents are generated to carry out tasks for the consumers including getting offers from merchants, evaluating offers, and even completing purchases. In the case of mobile commerce, consumers can generate a mobile agent to conduct a search and evaluation in the digital marketspace before making a purchase in the physical marketplace. To make it possible to choose an offer that best satisfies the consumer's requirement(s), we present a mathematical model for evaluating multiple decision factors. To test the basic functions of the mobile agent-based Internet commerce system (MAGICS), we have built a prototype system. To minimize the average cost of a product (including the cost of sending agents), we have also developed an analytical model that can determine how many agents should be sent to compare prices. Four different price distributions and some real price information are analyzed based on the model. The analysis provides valuable insights into the design of mobile agent-based shopping applications for m-commerce, in particular, and for e-commerce, in general. © 2007 IEEE

A Look Toward the Future: Decision Support Systems Research is Alive and Well

This commentary examines the historical importance of decision support to the information systems (IS) field from the viewpoint of four researchers whose work spans the several decades of decision support systems (DSS) research. Given this unique “generational” vantage point, we present the changes in and impact of DSS research as well as future considerations for decision support in the IS field. We argue that the DSS area has remained vital as technology has evolved and our understanding of decision-making processes has deepened. DSS work over the last several years has contributed both breadth and depth to decision-making research; the challenge now is to make sense of it all by placing it in an understandable context and by applying our analysis to the relevant issues looming in the future. One major outcome of this commentary is the identification of future trends in DSS research and what the users of these new DSS outlets can learn from the past. Trends include the increasing impact of social and mobile computing on DSS research, as well as knowledge management DSS and negotiation support systems that shift the focus to delivering more customer-centric and marketplace support

Proceedings of RSEEM 2006 : 13th Research Symposium on Emerging Electronic Markets

Electronic markets have been a prominent topic of research for the past decade. Moreover, we have seen the rise but also the disappearance of many electronic marketplaces in practice. Today, electronic markets are a firm component of inter-organisational exchanges and can be observed in many branches. The Research Symposium on Emerging Electronic Markets is an annual conference bringing together researchers working on various topics concerning electronic markets in research and practice. The focus theme of the13th Research Symposium on Emerging Electronic Markets (RSEEM 2006) was ?Evolution in Electronic Markets?. Looking back at more than 10 years of research activities in electronic markets, the evolution can be well observed. While electronic commerce activities were based largely on catalogue-based shopping, there are now many examples that go beyond pure catalogues. For example, dynamic and flexible electronic transactions such as electronic negotiations and electronic auctions are enabled. Negotiations and auctions are the basis for inter-organisational trade exchanges about services as well as products. Mass customisation opens up new opportunities for electronic markets. Multichannel electronic commerce represents today?s various requirements posed on information and communication technology as well as on organisational structures. In recent years, service-oriented architectures of electronic markets have enabled ICT infrastructures for supporting flexible e-commerce and e-market solutions. RSEEM 2006 was held at the University of Hohenheim, Stuttgart, Germany in September 2006. The proceedings show a variety of approaches and include the selected 8 research papers. The contributions cover the focus theme through conceptual models and systems design, application scenarios as well as evaluation research approaches

LATEST INFORMATION TECHNOLOGY DEVELOPMENT IN THE AIRLINE INDUSTRY

Civil aviation will soon celebrate its centenary. It emerged as a universal means of transportation, to which the latest technological innovations of many kinds have never ceased to be applied. Nowadays different vendor companies have developed an extensive range of solutions to improve the passenger´s journey, streamline and integrate airline and airport operations, track baggage and cargo, and ensure that the highest levels of maintenance and aircraft safety and security are effectively communicated. Their objective is simple - to assist their customers in delivering the highest quality to the passengers. This paper provides details on all the latest solutions available at every step of journey for passengers from providing up-to-the-minute fare and flight information, to safe arrival, and everything in between. We have to know that air passengers cannot be served by the airline on an appropriate level having no effective information systems available

Forum Session at the First International Conference on Service Oriented Computing (ICSOC03)

The First International Conference on Service Oriented Computing (ICSOC) was held in Trento, December 15-18, 2003. The focus of the conference ---Service Oriented Computing (SOC)--- is the new emerging paradigm for distributed computing and e-business processing that has evolved from object-oriented and component computing to enable building agile networks of collaborating business applications distributed within and across organizational boundaries. Of the 181 papers submitted to the ICSOC conference, 10 were selected for the forum session which took place on December the 16th, 2003. The papers were chosen based on their technical quality, originality, relevance to SOC and for their nature of being best suited for a poster presentation or a demonstration. This technical report contains the 10 papers presented during the forum session at the ICSOC conference. In particular, the last two papers in the report ere submitted as industrial papers