Data Mining Techniques to Understand Textual Data

More than ever, information delivery online and storage heavily rely on text. Billions of texts are produced every day in the form of documents, news, logs, search queries, ad keywords, tags, tweets, messenger conversations, social network posts, etc. Text understanding is a fundamental and essential task involving broad research topics, and contributes to many applications in the areas text summarization, search engine, recommendation systems, online advertising, conversational bot and so on. However, understanding text for computers is never a trivial task, especially for noisy and ambiguous text such as logs, search queries. This dissertation mainly focuses on textual understanding tasks derived from the two domains, i.e., disaster management and IT service management that mainly utilizing textual data as an information carrier. Improving situation awareness in disaster management and alleviating human efforts involved in IT service management dictates more intelligent and efficient solutions to understand the textual data acting as the main information carrier in the two domains. From the perspective of data mining, four directions are identified: (1) Intelligently generate a storyline summarizing the evolution of a hurricane from relevant online corpus; (2) Automatically recommending resolutions according to the textual symptom description in a ticket; (3) Gradually adapting the resolution recommendation system for time correlated features derived from text; (4) Efficiently learning distributed representation for short and lousy ticket symptom descriptions and resolutions. Provided with different types of textual data, data mining techniques proposed in those four research directions successfully address our tasks to understand and extract valuable knowledge from those textual data. My dissertation will address the research topics outlined above. Concretely, I will focus on designing and developing data mining methodologies to better understand textual information, including (1) a storyline generation method for efficient summarization of natural hurricanes based on crawled online corpus; (2) a recommendation framework for automated ticket resolution in IT service management; (3) an adaptive recommendation system on time-varying temporal correlated features derived from text; (4) a deep neural ranking model not only successfully recommending resolutions but also efficiently outputting distributed representation for ticket descriptions and resolutions

The AI Revolution: Opportunities and Challenges for the Finance Sector

This report examines Artificial Intelligence (AI) in the financial sector, outlining its potential to revolutionise the industry and identify its challenges. It underscores the criticality of a well-rounded understanding of AI, its capabilities, and its implications to effectively leverage its potential while mitigating associated risks. The potential of AI potential extends from augmenting existing operations to paving the way for novel applications in the finance sector. The application of AI in the financial sector is transforming the industry. Its use spans areas from customer service enhancements, fraud detection, and risk management to credit assessments and high-frequency trading. However, along with these benefits, AI also presents several challenges. These include issues related to transparency, interpretability, fairness, accountability, and trustworthiness. The use of AI in the financial sector further raises critical questions about data privacy and security. A further issue identified in this report is the systemic risk that AI can introduce to the financial sector. Being prone to errors, AI can exacerbate existing systemic risks, potentially leading to financial crises. Regulation is crucial to harnessing the benefits of AI while mitigating its potential risks. Despite the global recognition of this need, there remains a lack of clear guidelines or legislation for AI use in finance. This report discusses key principles that could guide the formation of effective AI regulation in the financial sector, including the need for a risk-based approach, the inclusion of ethical considerations, and the importance of maintaining a balance between innovation and consumer protection. The report provides recommendations for academia, the finance industry, and regulators

Slave to the Algorithm? Why a \u27Right to an Explanation\u27 Is Probably Not the Remedy You Are Looking For

Algorithms, particularly machine learning (ML) algorithms, are increasingly important to individuals’ lives, but have caused a range of concerns revolving mainly around unfairness, discrimination and opacity. Transparency in the form of a “right to an explanation” has emerged as a compellingly attractive remedy since it intuitively promises to open the algorithmic “black box” to promote challenge, redress, and hopefully heightened accountability. Amidst the general furore over algorithmic bias we describe, any remedy in a storm has looked attractive. However, we argue that a right to an explanation in the EU General Data Protection Regulation (GDPR) is unlikely to present a complete remedy to algorithmic harms, particularly in some of the core “algorithmic war stories” that have shaped recent attitudes in this domain. Firstly, the law is restrictive, unclear, or even paradoxical concerning when any explanation-related right can be triggered. Secondly, even navigating this, the legal conception of explanations as “meaningful information about the logic of processing” may not be provided by the kind of ML “explanations” computer scientists have developed, partially in response. ML explanations are restricted both by the type of explanation sought, the dimensionality of the domain and the type of user seeking an explanation. However, “subject-centric explanations (SCEs) focussing on particular regions of a model around a query show promise for interactive exploration, as do explanation systems based on learning a model from outside rather than taking it apart (pedagogical versus decompositional explanations) in dodging developers\u27 worries of intellectual property or trade secrets disclosure. Based on our analysis, we fear that the search for a “right to an explanation” in the GDPR may be at best distracting, and at worst nurture a new kind of “transparency fallacy.” But all is not lost. We argue that other parts of the GDPR related (i) to the right to erasure ( right to be forgotten ) and the right to data portability; and (ii) to privacy by design, Data Protection Impact Assessments and certification and privacy seals, may have the seeds we can use to make algorithms more responsible, explicable, and human-centered

Analyzing Twitter Feeds to Facilitate Crises Informatics and Disaster Response During Mass Emergencies

It is a common practice these days for general public to use various micro-blogging platforms, predominantly Twitter, to share ideas, opinions and information about things and life. Twitter is also being increasingly used as a popular source of information sharing during natural disasters and mass emergencies to update and communicate the extent of the geographic phenomena, report the affected population and casualties, request or provide volunteering services and to share the status of disaster recovery process initiated by humanitarian-aid and disaster-management organizations. Recent research in this area has affirmed the potential use of such social media data for various disaster response tasks. Even though the availability of social media data is massive, open and free, there is a significant limitation in making sense of this data because of its high volume, variety, velocity, value, variability and veracity. The current work provides a comprehensive framework of text processing and analysis performed on several thousands of tweets shared on Twitter during natural disaster events. Specifically, this work em- ploys state-of-the-art machine learning techniques from natural language processing on tweet content to process the ginormous data generated at the time of disasters. This study shall serve as a basis to provide useful actionable information to the crises management and mitigation teams in planning and preparation of effective disaster response and to facilitate the development of future automated systems for handling crises situations

Big Earth Data and Machine Learning for Sustainable and Resilient Agriculture

Big streams of Earth images from satellites or other platforms (e.g., drones and mobile phones) are becoming increasingly available at low or no cost and with enhanced spatial and temporal resolution. This thesis recognizes the unprecedented opportunities offered by the high quality and open access Earth observation data of our times and introduces novel machine learning and big data methods to properly exploit them towards developing applications for sustainable and resilient agriculture. The thesis addresses three distinct thematic areas, i.e., the monitoring of the Common Agricultural Policy (CAP), the monitoring of food security and applications for smart and resilient agriculture. The methodological innovations of the developments related to the three thematic areas address the following issues: i) the processing of big Earth Observation (EO) data, ii) the scarcity of annotated data for machine learning model training and iii) the gap between machine learning outputs and actionable advice. This thesis demonstrated how big data technologies such as data cubes, distributed learning, linked open data and semantic enrichment can be used to exploit the data deluge and extract knowledge to address real user needs. Furthermore, this thesis argues for the importance of semi-supervised and unsupervised machine learning models that circumvent the ever-present challenge of scarce annotations and thus allow for model generalization in space and time. Specifically, it is shown how merely few ground truth data are needed to generate high quality crop type maps and crop phenology estimations. Finally, this thesis argues there is considerable distance in value between model inferences and decision making in real-world scenarios and thereby showcases the power of causal and interpretable machine learning in bridging this gap.Comment: Phd thesi

Graph Neural Network for spatiotemporal data: methods and applications

In the era of big data, there has been a surge in the availability of data containing rich spatial and temporal information, offering valuable insights into dynamic systems and processes for applications such as weather forecasting, natural disaster management, intelligent transport systems, and precision agriculture. Graph neural networks (GNNs) have emerged as a powerful tool for modeling and understanding data with dependencies to each other such as spatial and temporal dependencies. There is a large amount of existing work that focuses on addressing the complex spatial and temporal dependencies in spatiotemporal data using GNNs. However, the strong interdisciplinary nature of spatiotemporal data has created numerous GNNs variants specifically designed for distinct application domains. Although the techniques are generally applicable across various domains, cross-referencing these methods remains essential yet challenging due to the absence of a comprehensive literature review on GNNs for spatiotemporal data. This article aims to provide a systematic and comprehensive overview of the technologies and applications of GNNs in the spatiotemporal domain. First, the ways of constructing graphs from spatiotemporal data are summarized to help domain experts understand how to generate graphs from various types of spatiotemporal data. Then, a systematic categorization and summary of existing spatiotemporal GNNs are presented to enable domain experts to identify suitable techniques and to support model developers in advancing their research. Moreover, a comprehensive overview of significant applications in the spatiotemporal domain is offered to introduce a broader range of applications to model developers and domain experts, assisting them in exploring potential research topics and enhancing the impact of their work. Finally, open challenges and future directions are discussed

Cyber Security

This open access book constitutes the refereed proceedings of the 16th International Annual Conference on Cyber Security, CNCERT 2020, held in Beijing, China, in August 2020. The 17 papers presented were carefully reviewed and selected from 58 submissions. The papers are organized according to the following topical sections: access control; cryptography; denial-of-service attacks; hardware security implementation; intrusion/anomaly detection and malware mitigation; social network security and privacy; systems security

Explainable Artificial Intelligence Applications in Cyber Security: State-of-the-Art in Research

This survey presents a comprehensive review of current literature on Explainable Artificial Intelligence (XAI) methods for cyber security applications. Due to the rapid development of Internet-connected systems and Artificial Intelligence in recent years, Artificial Intelligence including Machine Learning and Deep Learning has been widely utilized in the fields of cyber security including intrusion detection, malware detection, and spam filtering. However, although Artificial Intelligence-based approaches for the detection and defense of cyber attacks and threats are more advanced and efficient compared to the conventional signature-based and rule-based cyber security strategies, most Machine Learning-based techniques and Deep Learning-based techniques are deployed in the “black-box” manner, meaning that security experts and customers are unable to explain how such procedures reach particular conclusions. The deficiencies of transparencies and interpretability of existing Artificial Intelligence techniques would decrease human users’ confidence in the models utilized for the defense against cyber attacks, especially in current situations where cyber attacks become increasingly diverse and complicated. Therefore, it is essential to apply XAI in the establishment of cyber security models to create more explainable models while maintaining high accuracy and allowing human users to comprehend, trust, and manage the next generation of cyber defense mechanisms. Although there are papers reviewing Artificial Intelligence applications in cyber security areas and the vast literature on applying XAI in many fields including healthcare, financial services, and criminal justice, the surprising fact is that there are currently no survey research articles that concentrate on XAI applications in cyber security. Therefore, the motivation behind the survey is to bridge the research gap by presenting a detailed and up-to-date survey of XAI approaches applicable to issues in the cyber security field. Our work is the first to propose a clear roadmap for navigating the XAI literature in the context of applications in cyber security