5,314 research outputs found

    Unsupervised Solution Post Identification from Discussion Forums

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    REST: A Thread Embedding Approach for Identifying and Classifying User-specified Information in Security Forums

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    How can we extract useful information from a security forum? We focus on identifying threads of interest to a security professional: (a) alerts of worrisome events, such as attacks, (b) offering of malicious services and products, (c) hacking information to perform malicious acts, and (d) useful security-related experiences. The analysis of security forums is in its infancy despite several promising recent works. Novel approaches are needed to address the challenges in this domain: (a) the difficulty in specifying the "topics" of interest efficiently, and (b) the unstructured and informal nature of the text. We propose, REST, a systematic methodology to: (a) identify threads of interest based on a, possibly incomplete, bag of words, and (b) classify them into one of the four classes above. The key novelty of the work is a multi-step weighted embedding approach: we project words, threads and classes in appropriate embedding spaces and establish relevance and similarity there. We evaluate our method with real data from three security forums with a total of 164k posts and 21K threads. First, REST robustness to initial keyword selection can extend the user-provided keyword set and thus, it can recover from missing keywords. Second, REST categorizes the threads into the classes of interest with superior accuracy compared to five other methods: REST exhibits an accuracy between 63.3-76.9%. We see our approach as a first step for harnessing the wealth of information of online forums in a user-friendly way, since the user can loosely specify her keywords of interest

    How did the discussion go: Discourse act classification in social media conversations

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    We propose a novel attention based hierarchical LSTM model to classify discourse act sequences in social media conversations, aimed at mining data from online discussion using textual meanings beyond sentence level. The very uniqueness of the task is the complete categorization of possible pragmatic roles in informal textual discussions, contrary to extraction of question-answers, stance detection or sarcasm identification which are very much role specific tasks. Early attempt was made on a Reddit discussion dataset. We train our model on the same data, and present test results on two different datasets, one from Reddit and one from Facebook. Our proposed model outperformed the previous one in terms of domain independence; without using platform-dependent structural features, our hierarchical LSTM with word relevance attention mechanism achieved F1-scores of 71\% and 66\% respectively to predict discourse roles of comments in Reddit and Facebook discussions. Efficiency of recurrent and convolutional architectures in order to learn discursive representation on the same task has been presented and analyzed, with different word and comment embedding schemes. Our attention mechanism enables us to inquire into relevance ordering of text segments according to their roles in discourse. We present a human annotator experiment to unveil important observations about modeling and data annotation. Equipped with our text-based discourse identification model, we inquire into how heterogeneous non-textual features like location, time, leaning of information etc. play their roles in charaterizing online discussions on Facebook
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