Toward a Curriculum for Data Literacy in Enterprises

To create business value from data, firms need a data literate workforce capable of reading, working, analyzing, and arguing with data. Prior studies on data literacy have mostly focused on educational settings and identified data-related skills. However, the suggested generic skill catalogs do not account for the highly situated nature of data practices. In this paper, we delve into five data literacy programs at multinational companies and examine their unique scope and characteristics. We leverage curriculum theory to analyze the different curriculum components and how they foster workplace data practices. As a contribution to data literacy research, we propose a theory-inspired and situated curriculum for data literacy in enterprises built upon five learning blocks, namely generic skills, disciplinary content, disciplinary skills, workplace awareness, and workplace experience. We also disclose each block's target audience, scope, and delivery mode and thereby inform practitioners on how to build their own curricula

Train Your Frontline Personnel from Newbie to Master IT Users: A Three-Phase Longitudinal Experiment Focusing on Technology Compatibility

Background: Although many decision makers have recognized the importance of training to the success of their frontline personnel and organizations, hidden technological compatibility issues can lead to training failure especially when different generations, or iterations, of hardware and software are involved. In this study, we aimed to investigate the impact of different levels (high vs. low) of compatibility between software and hardware on frontline trainees’ gained understanding of the related IT. Method: Grounded in experiential learning, we designed a three-stage training experiment that involved the use of cloud-based geographical information systems and radio-frequency identification devices. The experiment included compatibility between hardware and software, a longitudinal learning simulation, and a real-world frontline scenario. 33 students enrolled in an introductory course from a major business school participated in the training, and their responses during each training stage were collected. Results: The results revealed that compatibility is a critical factor in determining the success or failure of an IT training program. High compatibility helps frontline trainees accumulate useful IT knowledge over time, while low compatibility tends to reduce their learning outcome on the related IT over time. Conclusions: This study is one of the few that focus on IT training issues relating to a neglected but important user group – frontline workers. Studying hardware-software compatibility of the target technology expands the understanding of factors that influence IT training outcomes. This research highlights the strategic role of well-articulated IT compatibility in frontline IT training

Presentation, Technology, and Content – Studies on Consumer Behaviour in Journalism

The goal of this thesis is to extend the understanding of the effects the presentation and visuality of journalism can have on users and consumers. Further, this thesis makes a case that a focus on the presentation and visuality of journalism is a possibility for audience orientation without compromising journalistic quality. The visual presentation of journalism has become very important because of technological developments that make the reproduction of design, pictures, layout and any other relevant presentation modes so much easier. While practitioners are handling this on a daily basis, management researchers are just starting to empirically investigate related phenomena, especially in the context of journalism. Along five empirical studies conducted in the journalism field, this thesis establishes links between the presentation, technology and content of journalism and consumer behaviour. It further identifies frameworks to approach the presentation of journalism and theoretically explains how the presentation can provide a possibility for audience orientation without compromising content. Thereupon, this research derives recommendations for theory and practitioners in order to uphold the business viability of news production

User Awareness and Knowledge of Cybersecurity and the Impact of training in the Commonwealth of Dominica

The frequency of cyberattacks against governments has increased at an alarming rate and the lack of user awareness and knowledge of cybersecurity has been considered a contributing factor to the increase in cyberattacks and cyberthreats. The purpose of this quantitative experimental study was to explore the role and effectiveness of employee training focused on user awareness of cyberattacks and cybersecurity, with the intent to close the gap in understanding about the level of awareness of cybersecurity within the public sector of the Commonwealth of Dominica. The theoretical framework was Bandura’s social cognitive theory, following the idea that learning occurs in a social context with a reciprocal interaction of the person, environment, and behavior. Data were collected using a questionnaire modified to collect demographic information for a pretest and a posttest analysis. Data analysis using a t test and multiple linear regression was conducted to test the hypotheses related to factors affecting user awareness and knowledge of cybersecurity. Results indicated that participants who were part of the experimental group showed higher knowledge of cybersecurity after the posttest and that demographic factors were not significant predictors of cybersecurity awareness and knowledge. The findings may be used to empower employees with knowledge of cybersecurity and increase awareness within the public sector, and to protect the information systems from cybersecurity threats. The findings may lead to positive social change by encouraging other stakeholders to discuss how risks associated with cybersecurity can be mitigated to enhance service effectiveness