A Multiorganisational Study of the Drivers and Barriers of Enterprise Collaboration Systems-Enabled Change

Enterprise Collaboration Systems (ECS) are emerging as the de facto technology platform for the digital workplace. This paper presents findings from an in-depth, multiorganisational study that examines the drivers and barriers of ECS-enabled change from two perspectives: i) the company initiating and driving the project and ii) key practitioners responsible for delivering the change. Data is collected from ECS using companies via a survey and face-to-face workshops, analysed using qualitative content analysis methods to identify categories of change and then synthesised to provide a rich classification and visualisation of the drivers, barriers, motivations and pain points (DBMP) to ECS-enabled change. This is followed by a discussion of the similarities and differences between drivers and barriers from both personal and company perspectives. The paper concludes by exploring the potential of the research and visualisation methods used in this work to provide the foundation for the longitudinal study of ECS-enabled change

Introduction of Enterprise Collaboration Systems: In-depth Studies Show That Laissez-faire Does Not Work

Inspired by the perceived success of the Social Media, an increasing number of companies have started to introduce social-media-like software systems (Enterprise Collaboration Systems). In order to study the issues and challenges that such introduction projects bring about, we selected a sample of companies and conducted interviews with managers, IT experts and users. The analysis of the responses shows that the experiences among the companies and among people in the same roles in these companies are very similar. All case companies used an approach that could be described as experiential, or laissez-faire, meaning that they installed the system and invited their staff to use it – without clear instructions or management controls. This led to a certain degree of insecurity and the adoption rate was lower than expected. We argue that the laissez-faire approach did not stimulate (the full potential of) project success. The findings also show that the introduction of social software brings about cultural rather than technical challenges. These cultural challenges can be anticipated and should be managed ex ante, not ad hoc

Research on the Application of E-commerce to Small and Medium Enterprises (SMEs): the Case of India

SMEs account for a large proportion and play an important role in the development of each country in the world, including India. The globalization will bring many advantages for enterprises however SMEs will face fierce competition at the local, national and International level. In order to maintain and promote the important role of SMEs in the context of increased competition, SMEs have to change and adopt new technologies. E-commerce and digital technologies are bringing opportunities to help SMEs improve their competitiveness, narrow the gap with big enterprises thanks to their fairness and flexibility of the digital business environment.       According to UNIDO (2017), India is one of the countries successfully applying e-commerce to SMEs. Contributing to this success is the important role of the Indian government. Therefore, this paper focuses on researching the application of e-commerce to SMEs in terms of the role of government in promoting and creating an ecosystem for SMEs and e-commerce development

CGIAR Research Program on Forests, Trees and Agroforestry - Plan of Work and Budget 2020

There were no significant changes in 2019 to FTA’s theory of change1. FTA plans all its work on the basis of its operational priorities. These, in turn, focusresearch towards major development demands and knowledge gaps, orienting FTA towards the implementation of the SDGs and other global commitments. Three operational priorities were added in 2020 (see list in Appendix 1) to better delineate pre-existing research areas addressing development bottlenecks needing dedicated investment and visibility: smallholder tree-crop commodities, tree seeds and seedlings delivery systems, and foresight. FTA organized in 2019, at the request of its ISC, a joint ISC-FTA workshop on impact assessment methods for the program. Based on the outcomes of this workshop FTA will, inter alia, revisit in 2020 its impact pathways and end of programme outcomes, and if need be, corresponding adjustments to the ToC of FTA and/or of its FPs will be made

CGIAR Research Program on Forests, Trees and Agroforestry - Plan of Work and Budget 2020

There were no significant changes in 2019 to FTA’s theory of change1. FTA plans all its work on the basis of its operational priorities. These, in turn, focusresearch towards major development demands and knowledge gaps, orienting FTA towards the implementation of the SDGs and other global commitments. Three operational priorities were added in 2020 (see list in Appendix 1) to better delineate pre-existing research areas addressing development bottlenecks needing dedicated investment and visibility: smallholder tree-crop commodities, tree seeds and seedlings delivery systems, and foresight. FTA organized in 2019, at the request of its ISC, a joint ISC-FTA workshop on impact assessment methods for the program. Based on the outcomes of this workshop FTA will, inter alia, revisit in 2020 its impact pathways and end of programme outcomes, and if need be, corresponding adjustments to the ToC of FTA and/or of its FPs will be made

Entrepreneurs'' attitude towards the computer and its effect on e-business adoption

This paper presents research exploring further the concept that many SMEs do not adopt computer based technologies due to decision maker's negative attitudes towards computers generally. Importantly, by assessing the entrepreneur's belief structure, we provide quantitative evidence how SMEs, particularly micros, are affected. Earlier research that addresses technology acceptance model (TAM) suggests that TAM parameters are particularly influential factors of e-commerce adoption, as perceived by top managers of SMEs. The model we develop is tested using a sample of 655 enterprises. The information was gathered, via a telephone survey of UK SMEs, from decisions makers in the enterprise. Technically, the paper uses k-means cluster analysis to segment respondents using the TAM perceptions, ease of use, usefulness and enjoyment. Based on two determined segments we look at the differential rate of adoption of internet, and the potential adoption of new e-collaborative technologies like video conferencing and electronic whiteboards. The diffusion of internet for low IT utility (LIT) segments was considerably slower than in the high utility segment (HIT). Similarly, the anticipated adoption of e-collaboration technologies was much lower for LIT than HIT. Interestingly, we find that LIT is populated by more micro SMEs than HIT. The results we present are limited however as our sample is considerably underweight in micro SMEs, suggesting that the problem may be much larger in the economy than our model predicts. For policy makers, this research confirms the value of knowledge transfer programs to SMEs in the form of technology support. Our research shows that organisations which have dedicated IT support will tend to be more advanced technologically than those that do not. The implication for entrepreneurs is if they can be persuaded that a technological route is beneficial to them, and that suitable support can be provided via KT, then operational efficiency gains could be made. This paper contributes to knowle

Engaging with 'impact' agendas? Reflections on storytelling as knowledge exchange

The ‘impact agenda’, that is the whole gamut of initiatives related to knowledge exchange and public engagement that have been articulated in recent years, has had and continues to have a significant shaping influence on the way in which academics carry out their research. Within a UK context, the Research Excellence Framework (2008-2013) has made an explicit engagement with this agenda virtually compulsory for research-active academics by introducing ‘impact’ as a new criteria on which the research performance of universities, departments and individual researchers is assessed. The new emphasis on impact, defined as the ‘demonstrable contribution’ that research makes ‘to society and the economy’ beyond specialist academic audiences, has generated much discussion and controversy among academics. The ‘impact agenda’ has been critiqued on a number of grounds, ranging from diluting standards of academic excellence (Jump 2012), to limiting academic freedom by tying fundable academic enquiry to policy objectives, to concerns about the difficulties and costs involved in assessing ‘impact’ (Martin 2011). The widespread perception that academic autonomy is increasingly threatened by the twin forces of ‘audit culture’ and the commodification of higher education has been exacerbated by the broader climate of economic austerity and related cuts in university funding. Meanwhile, ‘impact’ itself remains a poorly understood and nebulous concept even as ‘impact case studies’ are embedded within REF criteria and scores. The difficulty in clearly defining the rules of the game stems from the fact that each discipline, research community and individual researcher has their own notion of ‘impact’ as it pertains to their work. Nonetheless, there is a real danger that lack of clarity, compounded with the obligatory compliance to impact assessment, may encourage a strategic ‘game-playing’ and a random incentivisation of short-term ‘impact’ activities by university management, rather than a vision of what meaningful engagement with non-academic publics may look like. In the light of this, the basic aim of this chapter is to reflect critically on the difficulties of implementing impact agendas with recourse to a Research Networking initiative (Translating Russian and East European Cultures), funded by the Arts and Humanities Research Council (AHRC). The chapter focuses on knowledge exchange, since a key and recurring point of reflection throughout the initiative concerned the nature and practice of knowledge exchange (cf. Mitton et al. 2007) across academic and non-academic ‘communities of practice’ (Wenger 1998). This topic is explored here though a case study of one particular strand of the TREEC Network Initiative dedicated to storytelling. The heart of the chapter reflects on storytelling as a way to facilitate ‘knowledge exchange’, as well as on the ability of the storytelling events organised to bring together different publics. Whilst critical of ‘impact agendas’, I proceed from the position that, as publicly funded researchers, academics have a responsibility to contribute to the wider society through their knowledge, skills and resources, and that beyond strategic compliance to impact assessment ‘knowledge exchange’, broadly defined, has always been and should remain an integral part of university activities

A manifesto for the creative economy

The UK\u27s creative economy is one of its great national strengths, historically deeply rooted and accounting for around one-tenth of the whole economy. It provides jobs for 2.5 million people – more than in financial services, advanced manufacturing or construction – and in recent years, this creative workforce has grown four times faster than the workforce as a whole. But behind this success lies much disruption and business uncertainty, associated with digital technologies. Previously profitable business models have been swept away, young companies from outside the UK have dominated new internet markets, and some UK creative businesses have struggled to compete. UK policymakers too have failed to keep pace with developments in North America and parts of Asia. But it is not too late to refresh tired policies. This manifesto sets out our 10-point plan to bolster one of the UK\u27s fastest growing sectors