Novel Mixed Reality Use Cases for Pilot Training

This study explored novel mixed reality (MR) use cases for pilot training using a mix of methods rooted in the general innovation theory of dynamic capabilities. The aim was to identify areas of improvement for various aspects of the flight training based on MR, in a socially and economically sustainable manner. Multiple surveys and workshops have been conducted with flight instructors, administrative staff, pilots and student pilots. The main result of this study is a systematic identification of the three most promising MR use cases: interactive theory training, cockpit procedure, and outside check training. These results are important because they inform the development of technical didactic tools for pilot training. The applicability of MR technologies to accommodate diverse user needs and preferences is addressed, while also considering aspects of economical sustainability

Catalyzing and Implementing Innovation Strategies in the Information Technology Industry Workforce

Information technology (IT) business leaders fail to meet business goals because of a lack of innovation and strategies for catalyzing and implementing innovation. IT industry leaders understand that a lack of innovation can increase the risk of not maintaining business sustainability and competitive advantage and, potentially, business failure. Grounded in the dynamic capabilities theory, the purpose of this qualitative single case study was to explore strategies IT business leaders in the United Arab Emirates (UAE) use to catalyze and implement innovation to meet business goals through their IT workforces. The participants comprised five business leaders from an IT company located in Abu Dhabi, UAE, with at least five years of leadership experience successfully implementing innovation strategies to achieve profitability and competitive advantages. Data were collected using semistructured interviews and a review of organizational documents. Through thematic data analysis, five themes were identified: key dynamic capabilities of IT business leaders, value creation through innovation in the IT workforce, strategic organizational management and innovation, research and development in organizational innovation, and automation and adoption to promote change in the IT industry. A key recommendation is that IT business leaders increase automation to drive innovative products to maintain competitive advantages. Implications for positive social change include the potential for IT business leaders to apply innovation strategies for business sustainability, increased job opportunities, and increased profits, leading to greater prosperity in the local community and national economies

UCTM—An Ambidextrous Service Innovation Framework—A Bottom-Up Approach to Combine Human- and Technology-Centered Service Design

Digital innovation is a key success factor for business enterprises and organizations concerned with public safety. Increasingly shorter technology cycles produce a stream of highly promising gadgets and smart devices and this innovative provision opens a gap between what is currently in use for the value-creation processes of an organization and what could potentially be used. The presented framework provides guidance on how to implement dynamic capabilities needed for business model and service innovation within a complex socio-technical system. A way to combine technology and use-case sensing with the ultimate aim of creating innovative artifacts for organizations is presented. While Business Model Innovation (BMI) literature mainly focuses on a strategic top-down process, we propose a bottom-up process-driven approach to complement business frameworks. Based on these insights, new service artifacts can be designed and analyzed in a systemic way. The applied research methodology is based on the design science research concept. A qualitative approach with focus groups was used to gather user requirements and facilitate participatory and user-centered design of information systems. In this paper, we provide a framework that supports business executives as well as IT experts on how to cope with and integrate new technologies into organizations, their processes, and their business models. In addition to a comprehensive theoretical overview of the proposed framework, we also provide practical results, since this framework was applied in the course of a service design and engineering research project. A use case of alpine rescue missions serves as an example to demonstrate the practical application of the proposed framework