The Trajectory of IT in Healthcare at HICSS: A Literature Review, Analysis, and Future Directions

Research has extensively demonstrated that healthcare industry has rapidly implemented and adopted information technology in recent years. Research in health information technology (HIT), which represents a major component of the Hawaii International Conference on System Sciences, demonstrates similar findings. In this paper, review the literature to better understand the work on HIT that researchers have conducted in HICSS from 2008 to 2017. In doing so, we identify themes, methods, technology types, research populations, context, and emerged research gaps from the reviewed literature. With much change and development in the HIT field and varying levels of adoption, this review uncovers, catalogs, and analyzes the research in HIT at HICSS in this ten-year period and provides future directions for research in the field

Governance of Offshore IT Outsourcing at Shell Global Functions IT-BAM Development and Application of a Governance Framework to Improve Outsourcing Relationships

The lack of effective IT governance is widely recognized as a key inhibitor to successful global IT outsourcing relationships. In this study we present the development and application of a governance framework to improve outsourcing relationships. The approach used to developing an IT governance framework includes a meta model and a customization process to fit the framework to the target organization. The IT governance framework consists of four different elements (1) organisational structures, (2) joint processes between in- and outsourcer, (3) responsibilities that link roles to processes and (4) a diverse set of control indicators to measure the success of the relationship. The IT governance framework is put in practice in Shell GFIT BAM, a part of Shell that concluded to have a lack of management control over at least one of their outsourcing relationships. In a workshop the governance framework was used to perform a gap analysis between the current and desired governance. Several gaps were identified in the way roles and responsibilities are assigned and joint processes are set-up. Moreover, this workshop also showed the usefulness and usability of the IT governance framework in structuring, providing input and managing stakeholders in the discussions around IT governance

AMCIS 2006 Panel Summary: Towards the Service Oriented Enterprise Vision: Bridging Industry and Academics

The complexities and costs of current information architectures, infrastructures, and distributed data and software have provided impetus to emerging conceptualizations of the Service Oriented Enterprise (SOE). The foundations for SOE can be found in current applications of service oriented architecture (SOA), service oriented infrastructure (SOI), business process and workflow, computing resource virtualization, business semantics, service level agreements, increasing standardization, and other areas of applied research. This article reports on a panel held at the 2006 Americas Conference on Information Systems (AMCIS) in Acapulco, Mexico, regarding the impacts of SOE tenets on the IS field. Two organizations that are at the leading edge of the SOE continuum [American Express and Intel] in terms of vision and experiences were represented by Margaret Mitchell and George Brown. In addition, MIS academics were represented on the panel by the authors, researchers from Arizona State University. Both industry and academics brought unique perspectives. American Express\u27 SOE approach addresses organizational structure and business intelligence project workflow issues. The company hosts one of the largest IT infrastructures capable of handling untold numbers of transactions each second. Intel\u27s SOE approach addresses the orchestration of services and workflows in the cross-architecture environments characterizing the modern extended global enterprise. Intel is playing a lead role in establishing the OASIS (the Organization for the Advancement of Structured Information Standards) SOA Reference Model (called \u27ebSOA\u27)

Explaining Software as a Service Outsourcing: Economic and Social Considerations

Software as a service (SaaS) offers an innovative way to deliver software over the Internet to distributed organizations. While more and more SaaS providers are joining the market and competition among providers becomes more intense, we need to understand the considerations of potential clients. Built on transaction cost theory and social exchange theory, this study empirically investigates, with a national survey of IT/IS executives, the role of economic factors and the impact of social relationships on the economic factors in firms’ deciding to adopt SaaS. We found that cost savings are a critical consideration in SaaS and that social relationships exert a strong, positive direct impact on cost savings and positively moderate the impact of cost savings on SaaS. This paper expands our theoretical understanding of the SaaS phenomenon and provides some managerial insights

Knowledge, Innovation, and Entrepreneurial Systems at HICSS

This paper presents an overview and history of the knowledge, innovation, and entrepreneurial systems (KIES) track and the knowledge and related systems research community at the Hawaii International Conference on System Sciences (HICSS). This community began as a task force that examined organizational memory in HICSS-27. It has since evolved into a mini-track, a research cluster, and, finally, a full research track that encompasses research knowledge, innovation, and entrepreneurial systems. In this paper, we acquaint knowledge system researchers with a research community that has leveraged HICSS to develop a rich history of high-quality scholastic inquiry in the knowledge system, knowledge management, innovation systems, entrepreneurial systems, organizational memory, and organizational learning research areas

The agile strategies in IT Governance: Towards a framework of agile IT Governance in the banking industry

Digital transformation has changed corporate reality and, with that, firms’ IT environments and IT governance (ITG). As such, the perspective of ITG has shifted from the design of a relatively stable, closed and controllable system of a self-sufficient enterprise to a relatively fluid, open, agile and transformational system of networked co-adaptive entities. Related to this paradigm shift in ITG, this paper aims to clarify how the concept of an effective ITG framework has changed in terms of the demand for agility in organizations. Thus, this study conducted 33 qualitative interviews with executives and senior managers from the banking industry in Germany, Switzerland and Austria. Analysis of the interviews focused on the formation of categories and the assignment of individual text parts (codings) to these categories to allow for a quantitative evaluation of the codings per category. Regarding traditional and agile ITG dimensions, 22 traditional and 25 agile dimensions in terms of structures, processes and relational mechanisms were identified. Moreover, agile strategies within the agile ITG construct and ten ITG patterns were identified from the interview data. The data show relevant perspectives on the implementation of traditional and new ITG dimensions and highlight ambidextrous aspects in ITG in the German-speaking banking industry

Green IS Does Not Just Save Energy – Insights from a Survey on Organizations’ Uses of Sustainable Technologies

Organizations are increasingly challenged to digitally transform themselves, and to respond to calls for increased sustainability. While the adoption of sustainable innovations, such as Green information systems (Green IS), are one way to address both challenges, there are only few insights that provide nontechnology or company-specific insights into specific positive and negative Green IS outcomes. We address this shortcoming and shed light on Green IS adoption outcomes, as well as their interconnection to general sustainability initiatives in organizations. In a descriptive survey we find that many organizations already employ sustainability principles, but few incorporate Green IS. We confirm organizations almost exclusively report positive outcomes of Green IS usage, such as reduced resource consumption, increased compliance with regulations, and social acceptance. Based on these findings we suggest to especially further research the process of Green IS adoption

Kajian tadbir urus teknologi maklumat organisasi awam di Gorontao-Indonesia

The concept of information technology (IT) governance has become a trend in public organizations sector in most countries. However, the implementation of IT governance in Indonesia continues to face problems and challenges, including weak understanding and assessment processes activities based on IT implementation. In addition, empirical studies related to IT governance within public organizations in Indonesia are limited. The main objective of this study is to develop an IT governance model in public organizations in Gorontalo, Indonesia. This study adapted the Control Objective for Information and Related Technology (COBIT) model which conformed to the principles of management of IT resources that form the basis of IT governance in Indonesia by studying the contribution factors of implementation IT governance in public organizations. This study used quantitative and qualitative methods which involved questionnaires, interviews, observations and documents. Quantitative data was collected via questionnaires that were distributed to 367 and the return rate was 90.6 percent. This data was analyzed using Structural Equation Modeling (SEM) to validate the research model and test the proposed research hypotheses. Semi-structured interviews were used to obtain the management's views about IT governance activities and their implementation. Observations and documents analysis were used to observe how the activities and find data, information and resources for implementation of IT governance. The results show that the proposed model conforms to COBIT. The study also proves that COBIT together with the goal of and the principles of IT resource management that form the basis of IT governance in Indonesia has managed to enrich the model in describing understanding and implementation of IT governance. The results of this study contribute to knowledge to best practice of IT governance. This study can be used as a guide the best practice IT governance in Indonesia in the futur

Designing Information Technology Governance in Trading Companies Using COBIT 2019 Framework

Mooi Brand Salatiga, a company in the clothing retail sector, has implemented various information systems (IS) to enhance its business processes. These systems include social media platforms such as WhatsApp, Instagram, and Facebook, a Sales Information System for cashiers, and a website. However, Mooi Brand Salatiga often encounters several challenges with the use of these IS, including the lack of system integration, an overreliance on current technology, and an inability to develop independent information systems. COBIT 2019, a systematic and comprehensive framework, offers potential solutions to support companies in efficiently managing and monitoring their information technology. This study leads to the development of an improved pattern for information technology management at Mooi Brand Salatiga, addressing these challenges and paving the way for enhanced operational efficiency and technological autonomy