A readiness assessment framework for Blockchain adoption: a healthcare case study

Blockchain technology has been gaining traction across different sectors. It has the potential to immensely benefit the healthcare sector, given the sector's inherent complexities, problems, and inefficiencies. However, to date, no comprehensive, evidence-based effort has been made to understand the readiness of this sector for blockchain adoption. We proposed a readiness assessment framework that encompasses the complex interplay of different underlying factors, social structures, and institutional mechanisms and that covers all key stakeholders. Based on a systematic literature review, the framework is applied to the UAE's healthcare sector and its applicability and usefulness is established. The findings show the multifaceted significance of government readiness in driving blockchain initiatives. Large firms are found to be more willing to leverage the opportunities afforded by blockchain. Lack of clarity on blockchain regulations and laws, and issues pertaining to privacy and trust are found to affect the readiness of all stakeholders. The proposed framework and the study's findings will be useful in guiding policy interventions and developing support mechanisms to strengthen areas related to blockchain adoption

The Future of Government: Lessons Learned from around the World

The report provides a summary of the discussions that have taken place within the framework of Forum activities on how the strategies, structures and practices of governments must change in the coming years, and how new networks and technologies can be leveraged to transform government capacity. It includes a series of policy briefs, which distils some of the most current and vital information for government modernization available, and concludes with case studies from around the world

The effect of continuous improvement tools on organizational performance of the Dubai police: the mediating role of innovation culture

The main objective of this study was to investigate the interaction effects of continuous improvement tools on the organisational performance of the Dubai Police. Specifically, it aims to investigate the mediating influence of innovation culture on the relationship between Six Sigma, Kaizen, benchmarking, and organisational performance. The motivation of this study was driven by the inconsistent findings related to the relationships between Six Sigma, Kaizen, benchmarking, and organisational performance. Due to inconsistent results, various propositions have emerged, pointing to the need to investigate possible mediating variables that could explain the inconsistencies. For that purpose, this study employed systems theory and the resource- based view theory to synchronize the possible relationships among the variables in the conceptual framework. A survey questionnaire was used, and the questionnaires were distributed randomly to 338 sections of the Dubai Police. Of the 252 returned questionnaires, 245 were useable for analysis. PLS-SEM was employed to analyse both direct and indirect relationships among the variables of the study. The findings demonstrated that Six Sigma and innovation culture are significant predictors of organisational performance. It also showed the mediating effect of innovation culture on the relationship between Six Sigma, Kaizen, benchmarking, and organisational performance, supporting the theoretical premises. This study contributes theoretically by bridging the current gap in studying Six Sigma, Kaizen and benchmarking in policing field and practically by contributing to managers in the Dubai Police about the importance using these tools to affect organizational performance positively and also the significant role of innovation culture for implementing these tools successfully

Exploring strategic leadership challenges in achieving an ICT enabled transformational government

This thesis was submitted for the degree of Doctor of Philosophy and awarded by Brunel UniversityThis empirical research focuses on exploring the role of strategic leadership in the shift from Electronic Government (eGovernment) to Transformational Government (tGovernment). Despite the fact that many countries have implemented eGovernment, the literature reports a number of themhave failed to reach the promised seamless transformation. Moreover, there is a dearth of research into the domain of tGovernment; the research which exists is limited in extent thus leaving scope for timely and novel research contributions. This thesis reveals that a valuable contribution to knowledge could be derived from exploring the domain of transformational government. The leadership motivationand incentives to conduct a radical government organisational change have become an area of great importance. There is limited research on the strategic role of leadership in achieving transformational government domain; hence, the implications of seamless integration for transformational government have yet to be explored. This research discusses transformational government by using a qualitative, multiple case study research strategy. Data is triangulated and analysed according to its explanatory properties and underlying structural context. This researchextends established norms in literature for tGovernment implementation by incorporating established theories in organisational change from other related disciplines. This is to explain the significance of the underlying philosophical nature of the emerging themes, thus enabling government leaders to create robust strategic proposals for tGovernment. This empirical research is conducted in a Middle Eastern cultural context based in Dubai, United Arab Emirates. The research arrives at several key findings and themesthat contribute to the body of knowledge. A primary finding is the need for a radical change and an innovative managerial approach in using ICT to enable radical change in government organisations. A related finding of this research is that many assumptions underlying the various tGovernment models for transformation fall short to empirically explain the transformational government domain.The government visionary leadership has been proven to be a powerful driver for change in terms of initiating and leading the process for transformational government

An assessment of excellence in formulating strategic plan : a case study of Dubai government's strategic plan, United Arab Emirates

RADAR is an excellence self-assessment tool which is commonly used to assess results and approaches in excellence models. It could also be used successfully in assessing the strategy formulation process in Dubai' s government. The Thesis is a qualitative research that deploys a case study approach to understand the role of RADAR techniques and practices, and how these can be used in assessing the Dubai Governement 's strategy formulation process, focusing on the justice and security sectors in general and the Dubai Police Force in particular. The researcher always attempts to answer particular questions about why and how RADAR informs and helps in assessing and controlling the strategy formulation process. The study obtained valid information from semi-structured interviews with 17 senior and middle government, security and Police staff members working in the Dubai Police Force, Civil Defense and Immigration Departments. Generally, the findings indicated that: Firstly, RADAR can be used successfully in these researched organisations and can be seen to be important in security assessment function when taking into consideration the cultural aspects of Dubai which are based on Arab and Islamic cultural values. Secondly, the strategy formulation process in Dubai Governement is affected widely by Islamic and Arab culture. Thirdly, the definition of 'citizen' is very complex as Dubai is a cosmopolitan city. This makes it difficult to cater to the stakeholders' needs in the strategy formulation process due to the diversity of the cultures of the different nationalities. Fourthly, the bureaucratic nature of managers in the public sector makes it difficult to deploy the excellence self-assessment tools as they tend to believe that assessment is merely criticism rather than that it supports continuous improvement. Finally, the leadership of Dubai Governement plays a crucial role in leading the strategic thinking and quality drive in both public and private sectors. The leadership vision is to cater to the cultural needs of the different nationalities living in Dubai and translate them into sound strategies.EThOS - Electronic Theses Online ServiceGBUnited Kingdo

An investigation into the effectiveness of the Higher Colleges of Technology Quality Programme in the United Arab Emirates

This study focused on quality management at the HCT. The HCT implements a quality programme, the Program Quality Assurance (PQA). Based on the Baldrige’s Education Criteria for Performance Excellence, which comprises seven Criteria, the study added an eighth Criterion, that is, Organisational Culture, to investigate whether or not the added Criterion has any impact on the implementation of the quality programmes. Both quantitative (using questionnaires) and qualitative (using interviews and content analysis of the PQA) approaches were used to identify the influence of Organisational Culture on the seven Baldrige Criteria and on the implementation of the quality programmes by the HCT. A questionnaire based on the SERVQUAL methodology was also employed to identify the extent of satisfaction of the HCT students with the quality of services and programmes offered to them by the HCT. Quantitative Research findings indicated that Strategic Planning is related to Leadership and MAKM, Staff Focus is related to Leadership and MAKM, Process Management is related to Strategic Planning, Staff Focus and MAKM, Process Management and Leadership are indirectly related through Strategic Planning and Staff Focus, Staff Focus is related to Strategic Planning, Student Focus and MAKM, Student Focus and Leadership are indirectly related through Strategic Planning and Staff Focus, Results is related to Process Management and Student Focus, Results and Leadership are indirectly related through Strategic Planning, Process Management, Staff Focus and Student Focus, and There is a relationship between Organisational Culture and the MBNQA seven Criteria. In terms of student satisfaction with the services provided by the HCT, the majority of respondent students agreed with all items of the SERVQUAL questionnaire. The Tangible dimensions were the utmost concern by HCT students, followed by the Assurance dimensions. The HCT’s organisational culture was also found to have substantial influence of the outcomes of the other seven categories of the MBNQ

Determinants predicting the electronic medical record adoption in healthcare: A SEM-Artificial Neural Network approach

An Electronic Medical Record (EMR) has the capability of promoting knowledge and awareness regarding healthcare in both healthcare providers and patients to enhance interconnectivity within various government bodies, and quality healthcare services. This study aims at investigating aspects that predict and explain an EMR system adoption in the healthcare system in the UAE through an integrated approach of the Unified Theory of Acceptance and Use of Technology (UTAUT), and Technology Acceptance Model (TAM) using various external factors. The collection of data was through a cross-section design and survey questionnaires as the tool for data collection among 259 participants from 15 healthcare facilities in Dubai. The study further utilised the Artificial Neural Networks (ANN) algorithm and the Partial Least Squares Structural Equation Modeling (PLS-SEM) in the analysis of the data collected. The study's data proved that the intention of using an EMR system was the most influential and predictor of the actual use of the system. It was also found that TAM construct was directly influenced by anxiety, innovativeness, self-efficacy, and trust. The behavioural intention of an individual regarding EMR was also proved to positively influence the use of an EMR system. This study proves to be useful practically by providing healthcare decision-makers with a guide on factors to consider and what to avoid when implementing strategies and policies