Speech Recognition

Chapters in the first part of the book cover all the essential speech processing techniques for building robust, automatic speech recognition systems: the representation for speech signals and the methods for speech-features extraction, acoustic and language modeling, efficient algorithms for searching the hypothesis space, and multimodal approaches to speech recognition. The last part of the book is devoted to other speech processing applications that can use the information from automatic speech recognition for speaker identification and tracking, for prosody modeling in emotion-detection systems and in other speech processing applications that are able to operate in real-world environments, like mobile communication services and smart homes

Deep Transfer Learning for Automatic Speech Recognition: Towards Better Generalization

Automatic speech recognition (ASR) has recently become an important challenge when using deep learning (DL). It requires large-scale training datasets and high computational and storage resources. Moreover, DL techniques and machine learning (ML) approaches in general, hypothesize that training and testing data come from the same domain, with the same input feature space and data distribution characteristics. This assumption, however, is not applicable in some real-world artificial intelligence (AI) applications. Moreover, there are situations where gathering real data is challenging, expensive, or rarely occurring, which can not meet the data requirements of DL models. deep transfer learning (DTL) has been introduced to overcome these issues, which helps develop high-performing models using real datasets that are small or slightly different but related to the training data. This paper presents a comprehensive survey of DTL-based ASR frameworks to shed light on the latest developments and helps academics and professionals understand current challenges. Specifically, after presenting the DTL background, a well-designed taxonomy is adopted to inform the state-of-the-art. A critical analysis is then conducted to identify the limitations and advantages of each framework. Moving on, a comparative study is introduced to highlight the current challenges before deriving opportunities for future research

SeamlessM4T-Massively Multilingual & Multimodal Machine Translation

What does it take to create the Babel Fish, a tool that can help individuals translate speech between any two languages? While recent breakthroughs in text-based models have pushed machine translation coverage beyond 200 languages, unified speech-to-speech translation models have yet to achieve similar strides. More specifically, conventional speech-to-speech translation systems rely on cascaded systems that perform translation progressively, putting high-performing unified systems out of reach. To address these gaps, we introduce SeamlessM4T, a single model that supports speech-to-speech translation, speech-to-text translation, text-to-speech translation, text-to-text translation, and automatic speech recognition for up to 100 languages. To build this, we used 1 million hours of open speech audio data to learn self-supervised speech representations with w2v-BERT 2.0. Subsequently, we created a multimodal corpus of automatically aligned speech translations. Filtered and combined with human-labeled and pseudo-labeled data, we developed the first multilingual system capable of translating from and into English for both speech and text. On FLEURS, SeamlessM4T sets a new standard for translations into multiple target languages, achieving an improvement of 20% BLEU over the previous SOTA in direct speech-to-text translation. Compared to strong cascaded models, SeamlessM4T improves the quality of into-English translation by 1.3 BLEU points in speech-to-text and by 2.6 ASR-BLEU points in speech-to-speech. Tested for robustness, our system performs better against background noises and speaker variations in speech-to-text tasks compared to the current SOTA model. Critically, we evaluated SeamlessM4T on gender bias and added toxicity to assess translation safety. Finally, all contributions in this work are open-sourced and accessible at https://github.com/facebookresearch/seamless_communicatio

Productivity Measurement of Call Centre Agents using a Multimodal Classification Approach

Call centre channels play a cornerstone role in business communications and transactions, especially in challenging business situations. Operations’ efficiency, service quality, and resource productivity are core aspects of call centres’ competitive advantage in rapid market competition. Performance evaluation in call centres is challenging due to human subjective evaluation, manual assortment to massive calls, and inequality in evaluations because of different raters. These challenges impact these operations' efficiency and lead to frustrated customers. This study aims to automate performance evaluation in call centres using various deep learning approaches. Calls recorded in a call centre are modelled and classified into high- or low-performance evaluations categorised as productive or nonproductive calls. The proposed conceptual model considers a deep learning network approach to model the recorded calls as text and speech. It is based on the following: 1) focus on the technical part of agent performance, 2) objective evaluation of the corpus, 3) extension of features for both text and speech, and 4) combination of the best accuracy from text and speech data using a multimodal structure. Accordingly, the diarisation algorithm extracts that part of the call where the agent is talking from which the customer is doing so. Manual annotation is also necessary to divide the modelling corpus into productive and nonproductive (supervised training). Krippendorff’s alpha was applied to avoid subjectivity in the manual annotation. Arabic speech recognition is then developed to transcribe the speech into text. The text features are the words embedded using the embedding layer. The speech features make several attempts to use the Mel Frequency Cepstral Coefficient (MFCC) upgraded with Low-Level Descriptors (LLD) to improve classification accuracy. The data modelling architectures for speech and text are based on CNNs, BiLSTMs, and the attention layer. The multimodal approach follows the generated models to improve performance accuracy by concatenating the text and speech models using the joint representation methodology. The main contributions of this thesis are: • Developing an Arabic Speech recognition method for automatic transcription of speech into text. • Drawing several DNN architectures to improve performance evaluation using speech features based on MFCC and LLD. • Developing a Max Weight Similarity (MWS) function to outperform the SoftMax function used in the attention layer. • Proposing a multimodal approach for combining the text and speech models for best performance evaluation

Towards automatic assessment of spontaneous spoken English

With increasing global demand for learning English as a second language, there has been considerable interest in methods of automatic assessment of spoken language proficiency for use in interactive electronic learning tools as well as for grading candidates for formal qualifications. This paper presents an automatic system to address the assessment of spontaneous spoken language. Prompts or questions requiring spontaneous speech responses elicit more natural speech which better reflects a learner’s proficiency level than read speech. In addition to the challenges of highly variable non-native, learner, speech and noisy real-world recording conditions, this requires any automatic system to handle disfluent, non-grammatical, spontaneous speech with the underlying text unknown. To handle these, a strong deep learning based speech recognition system is applied in combination with a Gaussian Process (GP) grader. A range of features derived from the audio using the recognition hypothesis are investigated for their efficacy in the automatic grader. The proposed system is shown to predict grades at a similar level to the original examiner graders on real candidate entries. Interpolation with the examiner grades further boosts performance. The ability to reject poorly estimated grades is also important and measures are proposed to evaluate the performance of rejection schemes. The GP variance is used to decide which automatic grades should be rejected. Back-off to an expert grader for the least confident grades gives gains.Cambridge Assessment Englis

Multi-dialect Arabic broadcast speech recognition

Dialectal Arabic speech research suffers from the lack of labelled resources and standardised orthography. There are three main challenges in dialectal Arabic speech recognition: (i) finding labelled dialectal Arabic speech data, (ii) training robust dialectal speech recognition models from limited labelled data and (iii) evaluating speech recognition for dialects with no orthographic rules. This thesis is concerned with the following three contributions: Arabic Dialect Identification: We are mainly dealing with Arabic speech without prior knowledge of the spoken dialect. Arabic dialects could be sufficiently diverse to the extent that one can argue that they are different languages rather than dialects of the same language. We have two contributions: First, we use crowdsourcing to annotate a multi-dialectal speech corpus collected from Al Jazeera TV channel. We obtained utterance level dialect labels for 57 hours of high-quality consisting of four major varieties of dialectal Arabic (DA), comprised of Egyptian, Levantine, Gulf or Arabic peninsula, North African or Moroccan from almost 1,000 hours. Second, we build an Arabic dialect identification (ADI) system. We explored two main groups of features, namely acoustic features and linguistic features. For the linguistic features, we look at a wide range of features, addressing words, characters and phonemes. With respect to acoustic features, we look at raw features such as mel-frequency cepstral coefficients combined with shifted delta cepstra (MFCC-SDC), bottleneck features and the i-vector as a latent variable. We studied both generative and discriminative classifiers, in addition to deep learning approaches, namely deep neural network (DNN) and convolutional neural network (CNN). In our work, we propose Arabic as a five class dialect challenge comprising of the previously mentioned four dialects as well as modern standard Arabic. Arabic Speech Recognition: We introduce our effort in building Arabic automatic speech recognition (ASR) and we create an open research community to advance it. This section has two main goals: First, creating a framework for Arabic ASR that is publicly available for research. We address our effort in building two multi-genre broadcast (MGB) challenges. MGB-2 focuses on broadcast news using more than 1,200 hours of speech and 130M words of text collected from the broadcast domain. MGB-3, however, focuses on dialectal multi-genre data with limited non-orthographic speech collected from YouTube, with special attention paid to transfer learning. Second, building a robust Arabic ASR system and reporting a competitive word error rate (WER) to use it as a potential benchmark to advance the state of the art in Arabic ASR. Our overall system is a combination of five acoustic models (AM): unidirectional long short term memory (LSTM), bidirectional LSTM (BLSTM), time delay neural network (TDNN), TDNN layers along with LSTM layers (TDNN-LSTM) and finally TDNN layers followed by BLSTM layers (TDNN-BLSTM). The AM is trained using purely sequence trained neural networks lattice-free maximum mutual information (LFMMI). The generated lattices are rescored using a four-gram language model (LM) and a recurrent neural network with maximum entropy (RNNME) LM. Our official WER is 13%, which has the lowest WER reported on this task. Evaluation: The third part of the thesis addresses our effort in evaluating dialectal speech with no orthographic rules. Our methods learn from multiple transcribers and align the speech hypothesis to overcome the non-orthographic aspects. Our multi-reference WER (MR-WER) approach is similar to the BLEU score used in machine translation (MT). We have also automated this process by learning different spelling variants from Twitter data. We mine automatically from a huge collection of tweets in an unsupervised fashion to build more than 11M n-to-m lexical pairs, and we propose a new evaluation metric: dialectal WER (WERd). Finally, we tried to estimate the word error rate (e-WER) with no reference transcription using decoding and language features. We show that our word error rate estimation is robust for many scenarios with and without the decoding features

Decision Tree-based Syntactic Language Modeling

Statistical Language Modeling is an integral part of many natural language processing applications, such as Automatic Speech Recognition (ASR) and Machine Translation. N-gram language models dominate the field, despite having an extremely shallow view of language---a Markov chain of words. In this thesis, we develop and evaluate a joint language model that incorporates syntactic and lexical information in a effort to ``put language back into language modeling.'' Our main goal is to demonstrate that such a model is not only effective but can be made scalable and tractable. We utilize decision trees to tackle the problem of sparse parameter estimation which is exacerbated by the use of syntactic information jointly with word context. While decision trees have been previously applied to language modeling, there has been little analysis of factors affecting decision tree induction and probability estimation for language modeling. In this thesis, we analyze several aspects that affect decision tree-based language modeling, with an emphasis on syntactic language modeling. We then propose improvements to the decision tree induction algorithm based on our analysis, as well as the methods for constructing forest models---models consisting of multiple decision trees. Finally, we evaluate the impact of our syntactic language model on large scale Speech Recognition and Machine Translation tasks. In this thesis, we also address a number of engineering problems associated with the joint syntactic language model in order to make it tractable. Particularly, we propose a novel decoding algorithm that exploits the decision tree structure to eliminate unnecessary computation. We also propose and evaluate an approximation of our syntactic model by word n-grams---the approximation that makes it possible to incorporate our model directly into the CDEC Machine Translation decoder rather than using the model for rescoring hypotheses produced using an n-gram model