User modeling for exploratory search on the Social Web. Exploiting social bookmarking systems for user model extraction, evaluation and integration

Exploratory search is an information seeking strategy that extends be- yond the query-and-response paradigm of traditional Information Retrieval models. Users browse through information to discover novel content and to learn more about the newly discovered things. Social bookmarking systems integrate well with exploratory search, because they allow one to search, browse, and filter social bookmarks. Our contribution is an exploratory tag search engine that merges social bookmarking with exploratory search. For this purpose, we have applied collaborative filtering to recommend tags to users. User models are an im- portant prerequisite for recommender systems. We have produced a method to algorithmically extract user models from folksonomies, and an evaluation method to measure the viability of these user models for exploratory search. According to our evaluation web-scale user modeling, which integrates user models from various services across the Social Web, can improve exploratory search. Within this thesis we also provide a method for user model integra- tion. Our exploratory tag search engine implements the findings of our user model extraction, evaluation, and integration methods. It facilitates ex- ploratory search on social bookmarks from Delicious and Connotea and pub- lishes extracted user models as Linked Data

Hybrid human-AI driven open personalized education

Attaining those skills that match labor market demand is getting increasingly complicated as prerequisite knowledge, skills, and abilities are evolving dynamically through an uncontrollable and seemingly unpredictable process. Furthermore, people's interests in gaining knowledge pertaining to their personal life (e.g., hobbies and life-hacks) are also increasing dramatically in recent decades. In this situation, anticipating and addressing the learning needs are fundamental challenges to twenty-first century education. The need for such technologies has escalated due to the COVID-19 pandemic, where online education became a key player in all types of training programs. The burgeoning availability of data, not only on the demand side but also on the supply side (in the form of open/free educational resources) coupled with smart technologies, may provide a fertile ground for addressing this challenge. Therefore, this thesis aims to contribute to the literature about the utilization of (open and free-online) educational resources toward goal-driven personalized informal learning, by developing a novel Human-AI based system, called eDoer. In this thesis, we discuss all the new knowledge that was created in order to complete the system development, which includes 1) prototype development and qualitative user validation, 2) decomposing the preliminary requirements into meaningful components, 3) implementation and validation of each component, and 4) a final requirement analysis followed by combining the implemented components in order develop and validate the planned system (eDoer). All in all, our proposed system 1) derives the skill requirements for a wide range of occupations (as skills and jobs are typical goals in informal learning) through an analysis of online job vacancy announcements, 2) decomposes skills into learning topics, 3) collects a variety of open/free online educational resources that address those topics, 4) checks the quality of those resources and topic relevance using our developed intelligent prediction models, 5) helps learners to set their learning goals, 6) recommends personalized learning pathways and learning content based on individual learning goals, and 7) provides assessment services for learners to monitor their progress towards their desired learning objectives. Accordingly, we created a learning dashboard focusing on three Data Science related jobs and conducted an initial validation of eDoer through a randomized experiment. Controlling for the effects of prior knowledge as assessed by the pretest, the randomized experiment provided tentative support for the hypothesis that learners who engaged with personal eDoer recommendations attain higher scores on the posttest than those who did not. The hypothesis that learners who received personalized content in terms of format, length, level of detail, and content type, would achieve higher scores than those receiving non-personalized content was not supported as a statistically significant result

Relational social recommendation: Application to the academic domain

This paper outlines RSR, a relational social recommendation approach applied to a social graph comprised of relational entity profiles. RSR uses information extraction and learning methods to obtain relational facts about persons of interest from the Web, and generates an associative entity-relation social network from their extracted personal profiles. As a case study, we consider the task of peer recommendation at scientific conferences. Given a social graph of scholars, RSR employs graph similarity measures to rank conference participants by their relatedness to a user. Unlike other recommender systems that perform social rankings, RSR provides the user with detailed supporting explanations in the form of relational connecting paths. In a set of user studies, we collected feedbacks from participants onsite of scientific conferences, pertaining to RSR quality of recommendations and explanations. The feedbacks indicate that users appreciate and benefit from RSR explainability features. The feedbacks further indicate on recommendation serendipity using RSR, having it recommend persons of interest who are not apriori known to the user, oftentimes exposing surprising inter-personal associations. Finally, we outline and assess potential gains in recommendation relevance and serendipity using path-based relational learning within RSR

Learning Analytics Dashboards for Advisors -- A Systematic Literature Review

Learning Analytics Dashboard for Advisors is designed to provide data-driven insights and visualizations to support advisors in their decision-making regarding student academic progress, engagement, targeted support, and overall success. This study explores the current state of the art in learning analytics dashboards, focusing on specific requirements for advisors. By examining existing literature and case studies, this research investigates the key features and functionalities essential for an effective learning analytics dashboard tailored to advisor needs. This study also aims to provide a comprehensive understanding of the landscape of learning analytics dashboards for advisors, offering insights into the advancements, opportunities, and challenges in their development by synthesizing the current trends from a total of 21 research papers used for analysis. The findings will contribute to the design and implementation of new features in learning analytics dashboards that empower advisors to provide proactive and individualized support, ultimately fostering student retention and academic success

Beyond Personalization: Research Directions in Multistakeholder Recommendation

Recommender systems are personalized information access applications; they are ubiquitous in today's online environment, and effective at finding items that meet user needs and tastes. As the reach of recommender systems has extended, it has become apparent that the single-minded focus on the user common to academic research has obscured other important aspects of recommendation outcomes. Properties such as fairness, balance, profitability, and reciprocity are not captured by typical metrics for recommender system evaluation. The concept of multistakeholder recommendation has emerged as a unifying framework for describing and understanding recommendation settings where the end user is not the sole focus. This article describes the origins of multistakeholder recommendation, and the landscape of system designs. It provides illustrative examples of current research, as well as outlining open questions and research directions for the field.Comment: 64 page

The Design and Implementation of Low-Latency Prediction Serving Systems

Machine learning is being deployed in a growing number of applications which demand real- time, accurate, and cost-efficient predictions under heavy query load. These applications employ a variety of machine learning frameworks and models, often composing several models within the same application. However, most machine learning frameworks and systems are optimized for model training and not deployment.In this thesis, I discuss three prediction serving systems designed to meet the needs of modern interactive machine learning applications. The key idea in this work is to utilize a decoupled, layered design that interposes systems on top of training frameworks to build low-latency, scalable serving systems. Velox introduced this decoupled architecture to enable fast online learning and model personalization in response to feedback. Clipper generalized this system architecture to be framework-agnostic and introduced a set of optimizations to reduce and bound prediction latency and improve prediction throughput, accuracy, and robustness without modifying the underlying machine learning frameworks. And InferLine provisions and manages the individual stages of prediction pipelines to minimize cost while meeting end-to-end tail latency constraints