A Web-Based Tool for Analysing Normative Documents in English

Our goal is to use formal methods to analyse normative documents written in English, such as privacy policies and service-level agreements. This requires the combination of a number of different elements, including information extraction from natural language, formal languages for model representation, and an interface for property specification and verification. We have worked on a collection of components for this task: a natural language extraction tool, a suitable formalism for representing such documents, an interface for building models in this formalism, and methods for answering queries asked of a given model. In this work, each of these concerns is brought together in a web-based tool, providing a single interface for analysing normative texts in English. Through the use of a running example, we describe each component and demonstrate the workflow established by our tool

Digital Preservation Services : State of the Art Analysis

Research report funded by the DC-NET project.An overview of the state of the art in service provision for digital preservation and curation. Its focus is on the areas where bridging the gaps is needed between e-Infrastructures and efficient and forward-looking digital preservation services. Based on a desktop study and a rapid analysis of some 190 currently available tools and services for digital preservation, the deliverable provides a high-level view on the range of instruments currently on offer to support various functions within a preservation system.European Commission, FP7peer-reviewe

WebPicker: Knowledge Extraction from Web Resources

We show how information distributed in several web resources and represented in different restricted languages can be extracted from its original sources and transformed into a common knowledge model represented in XML using WebPicker. This information, which has been built to cover different needs and functionalities, can be later imported into WebODE, integrated, enriched and exported into different representation formats using WebODE specific modules. We show a case study in the e-commerce domain, using products and services standards from several organizations and/or joint initiatives of industrial and services companies, and a product catalogue from an e-commerce platform

CHORUS Deliverable 2.1: State of the Art on Multimedia Search Engines

Based on the information provided by European projects and national initiatives related to multimedia search as well as domains experts that participated in the CHORUS Think-thanks and workshops, this document reports on the state of the art related to multimedia content search from, a technical, and socio-economic perspective. The technical perspective includes an up to date view on content based indexing and retrieval technologies, multimedia search in the context of mobile devices and peer-to-peer networks, and an overview of current evaluation and benchmark inititiatives to measure the performance of multimedia search engines. From a socio-economic perspective we inventorize the impact and legal consequences of these technical advances and point out future directions of research

Information Buried in B2B Contracts: Towards Identifying Interdependencies in IT Service Processes

A key aspect of Information Technology Service Management (ITSM) is the monitoring and evaluation of service performance – a task that is complicated by the presence of interrelationships among different service processes in a multiservice contract. While success in the service arrangement requires participant organizations’ knowledge about the nature of service dependency and their subsequent effect on performance measures; such information is often tacitly present in the service level agreement/contract documents. In this context, the aim of our research is extracting information that might be hidden in the service contracts to assist in better process management and contract (re)negotiation. We propose an information extraction driven framework for analyzing Service Level Agreements (SLA) for IT services. Our framework consists of three stages – 1) Service Entity Recognition, 2) Service Entity Context Recognition, and 3) Service Interdependency Analysis. In this article the focus is on stage 1, where we identify interrelationships by using domain ontology on a set of annotated industry-standard SLAs. Our ongoing research is aimed towards the creation and subsequent validation of process models from the information extracted from SLAs that will help both customer and service provider organizations in contract and compensation formulation, resource allocation, and SLA life cycle management

Policy Coherence and Coordination for Trade Facilitation: Integrated Border Management, Single-Windows and other Options for Developing Countries

There is now increasing recognition of the critical importance of trade facilitation to further international commerce, accelerate growth, and enhance welfare if not alleviate poverty among trading nations. But there is also increasing appreciation that it is not just attention to the barriers and bottlenecks behind-the-border that are involved in trade facilitation (TF), it also calls for coherence between policies and regulations at the border and inside the border. The unavoidable participation of many government agencies and private stakeholders in border transactions calls for coordination among them towards a harmonized approach to trade facilitation. This paper discusses the need and relevance of policy coherence and coordination to facilitate trade and to what extent some trade facilitation measures (concepts) such as integrated border management and single-windows may be applicable in developing countries to improve both policy coherence and coordination.Trade Faclitation, Border trade, Policy coherence, Economic Integration