REST: A Thread Embedding Approach for Identifying and Classifying User-specified Information in Security Forums

How can we extract useful information from a security forum? We focus on identifying threads of interest to a security professional: (a) alerts of worrisome events, such as attacks, (b) offering of malicious services and products, (c) hacking information to perform malicious acts, and (d) useful security-related experiences. The analysis of security forums is in its infancy despite several promising recent works. Novel approaches are needed to address the challenges in this domain: (a) the difficulty in specifying the "topics" of interest efficiently, and (b) the unstructured and informal nature of the text. We propose, REST, a systematic methodology to: (a) identify threads of interest based on a, possibly incomplete, bag of words, and (b) classify them into one of the four classes above. The key novelty of the work is a multi-step weighted embedding approach: we project words, threads and classes in appropriate embedding spaces and establish relevance and similarity there. We evaluate our method with real data from three security forums with a total of 164k posts and 21K threads. First, REST robustness to initial keyword selection can extend the user-provided keyword set and thus, it can recover from missing keywords. Second, REST categorizes the threads into the classes of interest with superior accuracy compared to five other methods: REST exhibits an accuracy between 63.3-76.9%. We see our approach as a first step for harnessing the wealth of information of online forums in a user-friendly way, since the user can loosely specify her keywords of interest

Finding Relevant Answers in Software Forums

Abstract—Online software forums provide a huge amount of valuable content. Developers and users often ask questions and receive answers from such forums. The availability of a vast amount of thread discussions in forums provides ample opportunities for knowledge acquisition and summarization. For a given search query, current search engines use traditional information retrieval approach to extract webpages containin