Knowledge Representation Concepts for Automated SLA Management

Outsourcing of complex IT infrastructure to IT service providers has increased substantially during the past years. IT service providers must be able to fulfil their service-quality commitments based upon predefined Service Level Agreements (SLAs) with the service customer. They need to manage, execute and maintain thousands of SLAs for different customers and different types of services, which needs new levels of flexibility and automation not available with the current technology. The complexity of contractual logic in SLAs requires new forms of knowledge representation to automatically draw inferences and execute contractual agreements. A logic-based approach provides several advantages including automated rule chaining allowing for compact knowledge representation as well as flexibility to adapt to rapidly changing business requirements. We suggest adequate logical formalisms for representation and enforcement of SLA rules and describe a proof-of-concept implementation. The article describes selected formalisms of the ContractLog KR and their adequacy for automated SLA management and presents results of experiments to demonstrate flexibility and scalability of the approach.Comment: Paschke, A. and Bichler, M.: Knowledge Representation Concepts for Automated SLA Management, Int. Journal of Decision Support Systems (DSS), submitted 19th March 200

Rational preferential reasoning for datalog

Datalog is a powerful language that can be used to represent explicit knowledge and compute inferences in knowledge bases. Datalog cannot represent or reason about contradictory rules, though. This is a limitation as contradictions are often present in domains that contain exceptions. In this paper, we extend datalog to represent contradictory and defeasible information. We define an approach to efficiently reason about contradictory information in datalog and show that it satisfies the KLM requirements for a rational consequence relation. Finally, we introduce an implementation of this approach in the form of a defeasible datalog reasoning tool and evaluate the performance of this tool

A Lightweight Defeasible Description Logic in Depth: Quantification in Rational Reasoning and Beyond

Description Logics (DLs) are increasingly successful knowledge representation formalisms, useful for any application requiring implicit derivation of knowledge from explicitly known facts. A prominent example domain benefiting from these formalisms since the 1990s is the biomedical field. This area contributes an intangible amount of facts and relations between low- and high-level concepts such as the constitution of cells or interactions between studied illnesses, their symptoms and remedies. DLs are well-suited for handling large formal knowledge repositories and computing inferable coherences throughout such data, relying on their well-founded first-order semantics. In particular, DLs of reduced expressivity have proven a tremendous worth for handling large ontologies due to their computational tractability. In spite of these assets and prevailing influence, classical DLs are not well-suited to adequately model some of the most intuitive forms of reasoning. The capability for abductive reasoning is imperative for any field subjected to incomplete knowledge and the motivation to complete it with typical expectations. When such default expectations receive contradicting evidence, an abductive formalism is able to retract previously drawn, conflicting conclusions. Common examples often include human reasoning or a default characterisation of properties in biology, such as the normal arrangement of organs in the human body. Treatment of such defeasible knowledge must be aware of exceptional cases - such as a human suffering from the congenital condition situs inversus - and therefore accommodate for the ability to retract defeasible conclusions in a non-monotonic fashion. Specifically tailored non-monotonic semantics have been continuously investigated for DLs in the past 30 years. A particularly promising approach, is rooted in the research by Kraus, Lehmann and Magidor for preferential (propositional) logics and Rational Closure (RC). The biggest advantages of RC are its well-behaviour in terms of formal inference postulates and the efficient computation of defeasible entailments, by relying on a tractable reduction to classical reasoning in the underlying formalism. A major contribution of this work is a reorganisation of the core of this reasoning method, into an abstract framework formalisation. This framework is then easily instantiated to provide the reduction method for RC in DLs as well as more advanced closure operators, such as Relevant or Lexicographic Closure. In spite of their practical aptitude, we discovered that all reduction approaches fail to provide any defeasible conclusions for elements that only occur in the relational neighbourhood of the inspected elements. More explicitly, a distinguishing advantage of DLs over propositional logic is the capability to model binary relations and describe aspects of a related concept in terms of existential and universal quantification. Previous approaches to RC (and more advanced closures) are not able to derive typical behaviour for the concepts that occur within such quantification. The main contribution of this work is to introduce stronger semantics for the lightweight DL EL_bot with the capability to infer the expected entailments, while maintaining a close relation to the reduction method. We achieve this by introducing a new kind of first-order interpretation that allocates defeasible information on its elements directly. This allows to compare the level of typicality of such interpretations in terms of defeasible information satisfied at elements in the relational neighbourhood. A typicality preference relation then provides the means to single out those sets of models with maximal typicality. Based on this notion, we introduce two types of nested rational semantics, a sceptical and a selective variant, each capable of deriving the missing entailments under RC for arbitrarily nested quantified concepts. As a proof of versatility for our new semantics, we also show that the stronger Relevant Closure, can be imbued with typical information in the successors of binary relations. An extensive investigation into the computational complexity of our new semantics shows that the sceptical nested variant comes at considerable additional effort, while the selective semantics reside in the complexity of classical reasoning in the underlying DL, which remains tractable in our case

Bounded Rationality and Heuristics in Humans and in Artificial Cognitive Systems

In this paper I will present an analysis of the impact that the notion of “bounded rationality”, introduced by Herbert Simon in his book “Administrative Behavior”, produced in the field of Artificial Intelligence (AI). In particular, by focusing on the field of Automated Decision Making (ADM), I will show how the introduction of the cognitive dimension into the study of choice of a rational (natural) agent, indirectly determined - in the AI field - the development of a line of research aiming at the realisation of artificial systems whose decisions are based on the adoption of powerful shortcut strategies (known as heuristics) based on “satisficing” - i.e. non optimal - solutions to problem solving. I will show how the “heuristic approach” to problem solving allowed, in AI, to face problems of combinatorial complexity in real-life situations and still represents an important strategy for the design and implementation of intelligent systems