Veebi otsingumootorid ja vajadus keeruka informatsiooni järele

Väitekirja elektrooniline versioon ei sisalda publikatsioone.Veebi otsingumootorid on muutunud põhiliseks teabe hankimise vahenditeks internetist. Koos otsingumootorite kasvava populaarsusega on nende kasutusala kasvanud lihtsailt päringuilt vajaduseni küllaltki keeruka informatsiooni otsingu järele. Samas on ka akadeemiline huvi otsingu vastu hakanud liikuma lihtpäringute analüüsilt märksa keerukamate tegevuste suunas, mis hõlmavad ka pikemaid ajaraame. Praegused otsinguvahendid ei toeta selliseid tegevusi niivõrd hästi nagu lihtpäringute juhtu. Eriti kehtib see toe osas koondada mitme päringu tulemusi kokku sünteesides erinevate lihtotsingute tulemusi ühte uude dokumenti. Selline lähenemine on alles algfaasis ja ning motiveerib uurijaid arendama vastavaid vahendeid toetamaks taolisi informatsiooniotsingu ülesandeid. Käesolevas dissertatsioonis esitatakse rida uurimistulemusi eesmärgiga muuta keeruliste otsingute tuge paremaks kasutades tänapäevaseid otsingumootoreid. Alameesmärkideks olid: (a) arendada välja keeruliste otsingute mudel, (b) mõõdikute loomine kompleksotsingute mudelile, (c) eristada kompleksotsingu ülesandeid lihtotsingutest ning teha kindlaks, kas neid on võimalik mõõta leides ühtlasi lihtsaid mõõdikuid kirjeldamaks nende keerukust, (d) analüüsida, kui erinevalt kasutajad käituvad sooritades keerukaid otsinguülesandeid kasutades veebi otsingumootoreid, (e) uurida korrelatsiooni inimeste tava-veebikasutustavade ja nende otsingutulemuslikkuse vahel, (f) kuidas inimestel läheb eelhinnates otsinguülesande raskusastet ja vajaminevat jõupingutust ning (g) milline on soo ja vanuse mõju otsingu tulemuslikkusele. Keeruka veebiotsingu ülesanded jaotatakse edukalt kolmeastmeliseks protsessiks. Esitatakse sellise protsessi mudel; seda protsessi on ühtlasi võimalik ka mõõta. Edasi näidatakse kompleksotsingu loomupäraseid omadusi, mis teevad selle eristatavaks lihtsamatest juhtudest ning näidatakse ära katsemeetod sooritamaks kompleksotsingu kasutaja-uuringuid. Demonstreeritakse põhilisi samme raamistiku “Search-Logger” (eelmainitud metodoloogia tehnilise teostuse) rakendamisel kasutaja-uuringutes. Esitatakse sellisel viisil teostatud uuringute tulemused. Lõpuks esitatakse ATMS meetodi realisatsioon ja rakendamine parandamaks kompleksotsingu vajaduste tuge kaasaegsetes otsingumootorites.Search engines have become the means for searching information on the Internet. Along with the increasing popularity of these search tools, the areas of their application have grown from simple look-up to rather complex information needs. Also the academic interest in search has started to shift from analyzing simple query and response patterns to examining more sophisticated activities covering longer time spans. Current search tools do not support those activities as well as they do in the case of simple look-up tasks. Especially the support for aggregating search results from multiple search-queries, taking into account discoveries made and synthesizing them into a newly compiled document is only at the beginning and motivates researchers to develop new tools for supporting those information seeking tasks. In this dissertation I present the results of empirical research with the focus on evaluating search engines and developing a theoretical model of the complex search process that can be used to better support this special kind of search with existing search tools. It is not the goal of the thesis to implement a new search technology. Therefore performance benchmarks against established systems such as question answering systems are not part of this thesis. I present a model that decomposes complex Web search tasks into a measurable, three-step process. I show the innate characteristics of complex search tasks that make them distinguishable from their less complex counterparts and showcase an experimentation method to carry out complex search related user studies. I demonstrate the main steps taken during the development and implementation of the Search-Logger study framework (the technical manifestation of the aforementioned method) to carry our search user studies. I present the results of user studies carried out with this approach. Finally I present development and application of the ATMS (awareness-task-monitor-share) model to improve the support for complex search needs in current Web search engines

The relationship between Internet user type and user performance when carrying out simple vs. complex search tasks

It is widely known that people become better at an activity if they perform this activity long and often. Yet, the question is whether being active in related areas like communicating online, writing blog articles or commenting on community forums have an impact on a person’s ability to perform Web searches, is still unanswered. Web searching has become a key task conducted online; in this paper we present our findings on whether the user type, which categorises a person’s online activities, has an impact on her or his search capabilities. We show (1) the characteristics of different user types when carrying out simple search tasks; (2) their characteristics when carrying out complex search tasks; and, (3) the significantly different user type characteristics between simple and complex search tasks. The results are based on an experiment with 56 ordinary Web users in a laboratory environment. The Search–Logger study framework was used to analyze and measure user behavior when carrying out a set of 12 predefined search tasks. Our findings include the fact that depending on task type (simple or complex) significant differences can be observed between users of different types

The Influence of New Media Technologies on African Literature

This study investigates the role of new media technologies in the development of African literature. It examines the different ways that these new technologies such as the Internet and mobile phones have revolutionised the way Africans write and read literary works on the continent. African literature refers to literary works written mostly by Africans in any language. Over the last decade, new African writers have created a stir in the arenas of creative writing. Uses and gratification as well as diffusion of innovation theories were adopted as the theoretical framework for this study. A total of 30 African writers and 300 readers completed a survey questionnaire designed to elicit responses on how new media has influenced African literature. Some of the writers interviewed have distinguished themselves in their fields, their works have appeared alongside works of other international writers. The readers were chosen from a popular literary society. The results of the study indicate that the Internet has a big impact on reception of African literature, creating endless opportunities, easy accessibility, promotion of work and networking with peers and literary community. The findings also show that social media also increases networking opportunities and provides a platform where readers access, share and discuss African literature. Mobile phones also play a significant and functional role in the reception and promotion of African literature. Overall, these findings suggest that new media technologies have created opportunities for African literature to be appreciated globally, and have enabled readers to access, share and discuss new works