Relation Discovery from Web Data for Competency Management

This paper describes a technique for automatically discovering associations between people and expertise from an analysis of very large data sources (including web pages, blogs and emails), using a family of algorithms that perform accurate named-entity recognition, assign different weights to terms according to an analysis of document structure, and access distances between terms in a document. My contribution is to add a social networking approach called BuddyFinder which relies on associations within a large enterprise-wide "buddy list" to help delimit the search space and also to provide a form of 'social triangulation' whereby the system can discover documents from your colleagues that contain pertinent information about you. This work has been influential in the information retrieval community generally, as it is the basis of a landmark system that achieved overall first place in every category in the Enterprise Search Track of TREC2006

Programmable Insight: A Computational Methodology to Explore Online News Use of Frames

abstract: The Internet is a major source of online news content. Online news is a form of large-scale narrative text with rich, complex contents that embed deep meanings (facts, strategic communication frames, and biases) for shaping and transitioning standards, values, attitudes, and beliefs of the masses. Currently, this body of narrative text remains untapped due—in large part—to human limitations. The human ability to comprehend rich text and extract hidden meanings is far superior to known computational algorithms but remains unscalable. In this research, computational treatment is given to online news framing for exposing a deeper level of expressivity coined “double subjectivity” as characterized by its cumulative amplification effects. A visual language is offered for extracting spatial and temporal dynamics of double subjectivity that may give insight into social influence about critical issues, such as environmental, economic, or political discourse. This research offers benefits of 1) scalability for processing hidden meanings in big data and 2) visibility of the entire network dynamics over time and space to give users insight into the current status and future trends of mass communication.Dissertation/ThesisDoctoral Dissertation Computer Science 201

Meaning-sensitive noisy text analytics in the low data regime

Digital connectivity is revolutionising people’s quality of life. As broadband and mobile services become faster and more prevalent globally than before, people have started to frequently express their wants and desires on social media platforms. Thus, deriving insights from text data has become a popular approach, both in the industry and academia, to provide social media analytics solutions across a range of disciplines, including consumer behaviour, sales, sports and sociology. Businesses can harness the data shared on social networks to improve their organisations’ strategic business decisions by leveraging advanced Natural Language Processing (NLP) techniques, such as context-aware representations. Specifically, SportsHosts, our industry partner, will be able to launch digital marketing solutions that optimise audience targeting and personalisation using NLP-powered solutions. However, social media data are often noisy and diverse, making the task very challenging. Further, real-world NLP tasks often suffer from insufficient labelled data due to the costly and time-consuming nature of manual annotation. Nevertheless, businesses are keen on maximising the return on investment by boosting the performance of these NLP models in the real world, particularly with social media data. In this thesis, we make several contributions to address these challenges. Firstly, we propose to improve the NLP model’s ability to comprehend noisy text in a low data regime by leveraging prior knowledge from pre-trained language models. Secondly, we analyse the impact of text augmentation and the quality of synthetic sentences in a context-aware NLP setting and propose a meaning-sensitive text augmentation technique using a Masked Language Model. Thirdly, we offer a cost-efficient text data annotation methodology and an end-to-end framework to deploy efficient and effective social media analytics solutions in the real world.Doctor of Philosoph

Automated construction and analysis of political networks via open government and media sources

We present a tool to generate real world political networks from user provided lists of politicians and news sites. Additional output includes visualizations, interactive tools and maps that allow a user to better understand the politicians and their surrounding environments as portrayed by the media. As a case study, we construct a comprehensive list of current Texas politicians, select news sites that convey a spectrum of political viewpoints covering Texas politics, and examine the results. We propose a ”Combined” co-occurrence distance metric to better reflect the relationship between two entities. A topic modeling technique is also proposed as a novel, automated way of labeling communities that exist within a politician’s ”extended” network.Peer ReviewedPostprint (author's final draft

From general language understanding to noisy text comprehension

Obtaining meaning-rich representations of social media inputs, such as Tweets (unstructured and noisy text), from general-purpose pre-trained language models has become challenging, as these inputs typically deviate from mainstream English usage. The proposed research establishes effective methods for improving the comprehension of noisy texts. For this, we propose a new generic methodology to derive a diverse set of sentence vectors combining and extracting various linguistic characteristics from latent representations of multi-layer, pre-trained language models. Further, we clearly establish how BERT, a state-of-the-art pre-trained language model, comprehends the linguistic attributes of Tweets to identify appropriate sentence representations. Five new probing tasks are developed for Tweets, which can serve as benchmark probing tasks to study noisy text comprehension. Experiments are carried out for classification accuracy by deriving the sentence vectors from GloVe-based pre-trained models and Sentence-BERT, and by using different hidden layers from the BERT model. We show that the initial and middle layers of BERT have better capability for capturing the key linguistic characteristics of noisy texts than its latter layers. With complex predictive models, we further show that the sentence vector length has lesser importance to capture linguistic information, and the proposed sentence vectors for noisy texts perform better than the existing state-of-the-art sentence vectors. © 2021 by the authors. Licensee MDPI, Basel, Switzerland

Information Extraction in Illicit Domains

Extracting useful entities and attribute values from illicit domains such as human trafficking is a challenging problem with the potential for widespread social impact. Such domains employ atypical language models, have `long tails' and suffer from the problem of concept drift. In this paper, we propose a lightweight, feature-agnostic Information Extraction (IE) paradigm specifically designed for such domains. Our approach uses raw, unlabeled text from an initial corpus, and a few (12-120) seed annotations per domain-specific attribute, to learn robust IE models for unobserved pages and websites. Empirically, we demonstrate that our approach can outperform feature-centric Conditional Random Field baselines by over 18\% F-Measure on five annotated sets of real-world human trafficking datasets in both low-supervision and high-supervision settings. We also show that our approach is demonstrably robust to concept drift, and can be efficiently bootstrapped even in a serial computing environment.Comment: 10 pages, ACM WWW 201