Communicating with Machines: Conversational Agents with Personality and the Role of Extraversion

Communication with conversational agents (CA) has become increasingly important. It therefore is crucial to understand how individuals perceive interaction with CAs and how the personality of both the CA and the human can affect the interaction experience. As personality differences are manifested in language cues, we investigate whether different language style manifestations of extraversion lead to a more anthropomorphized perception (specifically perceived humanness and social presence) of the personality bots. We examine, whether individuals rate communication satisfaction of a CA similar to their own personality as higher (law of attraction). The results of our experiment indicate that highly extraverted CAs are generally better received in terms of social presence and communication satisfaction. Further, incorporating personality into CAs increases perceived humanness. Although no significant effects could be found in regard to the law of attraction, interesting findings about ambiverts could be made. The outcomes of the experiment contribute towards designing personality-adaptive CAs

Follow Me If You Want to Live - Understanding the Influence of Human-Like Design on Users’ Perception and Intention to Comply with COVID-19 Education Chatbots

Following recommendations and complying with behavioral attitudes is one major key in overcoming global pandemics, such as COVID-19. As the World Health Organization (WHO) highlights, there is an increased need to follow hygiene standards to prevent infections and in reducing the risk of infections transmissions (World-Health-Organization, 2021). This urgent need offers new use cases of digital services, such as conversational agents that educate and inform individuals about relevant counter measurements. Specifically, due to the increased fatigue in the population in the context of COVID-19, (Franzen and Wöhner, 2021), CAs can play a vital role in supporting and attaining user’s behavior. We conducted an experiment (n=116) to analyze the effect of a human-like-design CA on the intention to comply. Our results show a significant impact of a human-like design on the perception of humanness, source credibility, and trust, which are all (directly or indirectly) drivers of the intention to comply

I, chatbot! the impact of anthropomorphism and gaze direction on willingness to disclose personal information and behavioral intentions

The present research focuses on the interplay between two common features of the customer service chatbot experience: gaze direction and anthropomorphism. Although the dominant approach in marketing theory and practice is to make chatbots as human-like as possible, the current study, built on the humanness-value-loyalty model, addresses the chain of effects through which chatbots' nonverbal behaviors affect customers' willingness to disclose personal information and purchase intentions. By means of two experiments that adopt a real chatbot in a simulated shopping environment (i.e., car rental and travel insurance), the present work allows us to understand how to reduce individuals' tendency to see conversational agents as less knowledgeable and empathetic compared with humans. The results show that warmth perceptions are affected by gaze direction, whereas competence perceptions are affected by anthropomorphism. Warmth and competence perceptions are found to be key drivers of consumers' skepticism toward the chatbot, which, in turn, affects consumers' trust toward the service provider hosting the chatbot, ultimately leading consumers to be more willing to disclose their personal information and to repatronize the e-tailer in the future. Building on the Theory of Mind, our results show that perceiving competence from a chatbot makes individuals less skeptical as long as they feel they are good at detecting others' ultimate intentions

Artificial general intelligence: Proceedings of the Second Conference on Artificial General Intelligence, AGI 2009, Arlington, Virginia, USA, March 6-9, 2009

Artificial General Intelligence (AGI) research focuses on the original and ultimate goal of AI – to create broad human-like and transhuman intelligence, by exploring all available paths, including theoretical and experimental computer science, cognitive science, neuroscience, and innovative interdisciplinary methodologies. Due to the difficulty of this task, for the last few decades the majority of AI researchers have focused on what has been called narrow AI – the production of AI systems displaying intelligence regarding specific, highly constrained tasks. In recent years, however, more and more researchers have recognized the necessity – and feasibility – of returning to the original goals of the field. Increasingly, there is a call for a transition back to confronting the more difficult issues of human level intelligence and more broadly artificial general intelligence

Proceedings of KogWis 2012. 11th Biannual Conference of the German Cognitive Science Society

The German cognitive science conference is an interdisciplinary event where researchers from different disciplines -- mainly from artificial intelligence, cognitive psychology, linguistics, neuroscience, philosophy of mind, and anthropology -- and application areas -- such as eduction, clinical psychology, and human-machine interaction -- bring together different theoretical and methodological perspectives to study the mind. The 11th Biannual Conference of the German Cognitive Science Society took place from September 30 to October 3 2012 at Otto-Friedrich-Universität in Bamberg. The proceedings cover all contributions to this conference, that is, five invited talks, seven invited symposia and two symposia, a satellite symposium, a doctoral symposium, three tutorials, 46 abstracts of talks and 23 poster abstracts

Bakhtin’s theory of the literary chronotope: reflections, applications, perspectives

This edited volume is the first scholarly tome exclusively dedicated to Mikhail Bakhtin’s theory of the literary chronotope. This concept, initially developed in the 1930s and used as a frame of reference throughout Bakhtin’s own writings, has been highly influential in literary studies. After an extensive introduction that serves as a ‘state of the art’, the volume is divided into four main parts: Philosophical Reflections, Relevance of the Chronotope for Literary History, Chronotopical Readings and Some Perspectives for Literary Theory. These thematic categories contain contributions by well-established Bakhtin specialists such as Gary Saul Morson and Michael Holquist, as well as a number of essays by scholars who have published on this subject before. Together the papers in this volume explore the implications of Bakhtin’s concept of the chronotope for a variety of theoretical topics such as literary imagination, polysystem theory and literary adaptation; for modern views on literary history ranging from the hellenistic romance to nineteenth-century realism; and for analyses of well-known novelists and poets as diverse as Milton, Fielding, Dickinson, Dostoevsky, Papadiamandis and DeLill

For the Love of Robots: Posthumanism in Latin American Science Fiction Between 1960-1999

Posthumanism—understood as a symbiotic relationship between humans and technology—is quickly and surely becoming an inextricable part of daily life. In an era where technology can be worn as an extension of—and an enhancement to—our bodies, traditional science fiction tropes such as robots and cyborgs resurface and reformulate questions on critical aspects of human experience: who are we and what do our (imagined) technologies say about our world? Such questions are far more complex than they appear. Their answers should not come from one source alone, as humanness is experienced differently across time and cultural systems. In this sense, it is imperative to focus critical attention on works beyond the English-language canon in order to discover alternative readings of the posthuman, understand how varying historical, social, and economic contexts give new meanings to robots, cyborgs and hyper-technological imaginaries, and provide balancing perspectives to the ideas presented in canon posthuman science fiction from the developed world. To this end, this study centers on posthuman science fiction from Latin America. The primary works included here are limited only to Mexico, Chile, and Argentina—three of the countries with the greatest science fiction output in the region. This study explores the intersections of gender, sexualities, and posthumanism, as well as the underlying sociopolitical implications of such narratives. They exhibit an undeniable influence of canon Anglophone science fiction in terms of tropes (robots as mates for humans, cybernetic doppelgangers, technological utopias and dystopias) as well as problematic representations of gender, sex, and race. Yet, at the same time, posthuman elements in these Latin American narratives exhibit distinct local traits. Moreover, robot and cyborg figures enhance and renew discourses of political corruption, dictatorial trauma, surveillance, social and ecological decline. This study aims to outline the ways in which Latin American posthuman science fiction stands apart from the canon and proves itself as a legitimate genre. Simultaneously, this project seeks to supplement the nascent critical corpus on Latin American science fiction. It is my hope that this study’s insights will contribute to the field’s growth and success with scholars and readers alike

E.A.I. Anxiety: Technopanic and Post-Human Potential

Robots have been a part of the imagination of Western culture for centuries. The possibility for automation and artificial life has inspired the curiosity of thinkers like Leonardo Da Vinci who once designed a mechanical knight. It wasn\u27t until the 19th century that automated machinery has become realized. The confrontation between human and automation has inspired a fear, referred to as technopanic , that has been exacerbated in tandem with the evolution of technology. This thesis seeks to discover the historical precedence for these fears. I explore three modes of knowledge (Philosophy, Economics, and Film Theory) to examine the agendas behind the messages on the topic of Artificial Life, specifically Robots. I then advocate for an alternative philosophy called Post-Humanism. I argue that what is needed to alleviate the fears and anxieties of Western culture is a shift in how humanity views itself and its relation to the natural world. By structuring my thesis in this way, I identify the roots of Western humanity\u27s anthropocentric ontology first, explore the economic implications of automation second, analyze the cultural anticipations of artificial life in Western media third, and finally offer an alternative attitude and ethic as a way out of the pre-established judgments that do little to protect Western culture from E.A.I

Human-Machine Communication: Complete Volume 5. Gender and Human-Machine Communication

This is the complete volume of HMC Volume