“Yin and Yang”: Integrating the Bright Side into Dark Side Research in IS

In this talk, a brief review of dark-side concepts in IS research is presented and future opportunities for identifying new matching positive concepts are offered

Using IT Mindfulness to Mitigate the Negative Consequences of Technostress

Research in the IS field has been focusing on investigating the adverse effects of ICT usage such as technostress. Nevertheless, few studies have investigated mechanisms for the alleviation of this phenomenon. This study contributes to the technostress literature by adopting a mindfulness perspective that has not been investigated before. In this paper, we aim to explore the role of IT mindfulness as a buffer to technostress stressors as well as a mechanism that can mitigate the negative consequences arising from extended ICT usage within organizational settings. By following a survey based approach and exploring a sample of 440 working individuals, our SEM analysis revealed that IT mindfulness constitutes a potential further mechanism that can effectively reduce technostress conditions, enhance user satisfaction while utilizing ICT’s for work tasks and improve task performance. Further research is proposed into expanding the proposed model, exploring the influence of IT mindfulness on additional organizational outcomes. Keywords IT Mindfulness, Technostress, stressors, ICT, organization

Integrating Technology Addiction and Use: An Empirical Investigation of Facebook Users

The purpose of this study was to conceptually replicate the model proposed by Turel, Serenko, and Giles (2011) in the new context of social networking websites. For this, the original instrument was adapted, data from 186 social networking website users were collected, and the model was analyzed by means of Partial Least Squares (PLS). The results supported the ideas advanced in the original study and show that addiction distorts user perceptions of usefulness and enjoyment attributed to the system, which in turn, influence behavioral usage intentions. In contrast to study 2 in the original paper, and in line with study 1 in the original paper, no relationship between addiction and perceived ease of use was observed. Comparing central tendencies across studies, it seems that users of social networking websites are more likely to exhibit technology addiction symptoms than users of online auction websites. The results ultimately imply that context matters in technology addiction research since it can alter some aspects of the measurement model, nomological network, and construct means

Physician Burnout: A Technology-based Reification of Competing Logics View

Physician burnout has become a major concern for healthcare organizations and society as the increasing use of technology along with other changes have dramatically altered healthcare delivery in recent years. While prior research on burnout has offered explanations of a “dark side” of technology, it has not sufficiently captured the complexity of the institutional context in healthcare. To address this research gap, we develop a theoretical framework of physician burnout that considers both institutional issues and job demands/resources related to healthcare delivery. Drawing on the institutional logics literature, we identify four competing logics that shape physician responses to day-to-day interactions with technology and institutional issues. We contribute to IS literature by theorizing that when technology reifies competing logics, the technology—which was intended to be a job resource—becomes a source of increasing job demands while simultaneously reducing worker autonomy that could have buffered the impact of those increasing demands

The Interaction Effect of Technostress and Non-Technological Stress on Employees’ Performance

At a fast pace, firms are introducing new technologies in accordance with employees suffering. Employees continuously adapt to new information technologies, functionalities, and work flows, as well as spend more time and effort to renew their technological skills. Here, suffering refers to technostress, and this has been studied extensively in IS research. Employees struggle with work stress, and it does not just stem from the use of IT. Work stress also comes from other non-technological demands such as time pressure and management expectations for productivity. In line with Job Demand-Resources (JD-R) theory, this study explores the interaction effect of technostress and non-technological stress on employee performance

The impact of technostress on personal well-being : an analysis of individual and group differences

This paper is about the impact and extent of technostress on the lives of people, taking into account individual and group differences. A questionnaire was designed from data collected from 34 one-to-one interviews conducted in 2016. Seven hundred and sixty participants completed the questionnaire, together with the General Health Questionnaire which assesses a person’s self-reported quality of mental health. Preliminary results indicate that there are significant differences between groups in a variety of aspects in relation to specific aspects of technology which are linked to stress as well as general mental health.peer-reviewe

Beyond a Fistful of Tumblers: Toward a Taxonomy of Ethereum-based Mixers

The role played by decentralised services in the obfuscation of crypto-asset transactions performed on transparent blockchains has increasingly captured the attention of regulators. This is exemplified by the headlines about the U.S. Treasury\u27s sanctions on the Ethereum-based mixer Tornado Cash. Yet, despite the existing controversies on the use of mixers, the different functionalities of these information systems with an inherent dark side remain to be explored by the literature. So far, contributions primarily encompass technical works and studies that focus on the Bitcoin ecosystem. This paper puts forward a multi-layer taxonomy of the smart-contract-based - and, therefore, functionally richer - family of mixers on Ethereum. Our proposed taxonomy is grounded on (1) a review of existing literature, (2) an analysis of mixers\u27 project documentation, (3) their corresponding smart contracts, and (4) expert interviews. The evaluation included the application of the taxonomy to two mixers - RAILGUN and zkBob. Our taxonomy represents a valuable tool for law enforcement, regulators, and other stakeholders to explore critical properties affecting compliance and use of Ethereum-based mixers